Hewlett Packard

821 Words2 Pages

My report is on the company Hewlett – Packard (HP) which was founded in 1939. I mainly focused on the Personal Systems Group (PSG): business and consumers PCs mobile computing devices and workstations which is one of the major industries of HP. In order to succeed in the business industry a company needs to understand its customer’s needs and create wants for them. HP found out that the customer needed light weight, useful notebook PCs through its Research & Development (R&D) centre. Hence, it created a want; a New Commercial Notebook PC Compaq Evo Notebook N1015v which packs the power and performance necessary for mobility into a stylish design for only $899(US $). HP also finds out about its customer needs through online feedback forms and survey. Via that, HP was also able to understand that not everyone are able to use their products hence it has created this HP accessibility products which can be accessed by anyone including people with disabilities and age – limitations. Example of such product under the PSG industry is the Mobile Speak Pocket which was specially made for the visually impaired people. ( Refer To Exhibit 1a – 1c ) HP has to choose a target audience which are the people you are mainly going to sell your products. The target audience for the HP’s PSG industry are the people in the business industry. In order to attract they need to have a customer driven marketing strategy. This strategy is made up of 5 marketing concepts. They are social marketing concept, marketing concept, selling concept, product concept, and production concept. For social marketing concept, companies should consider the society’s long run interests also considering customers wants and needs. HP is committed to reducing its environmental impact of business. HP manages its energy impact by calculating greenhouse gas (GHG) emissions generated by our operations and use of electricity. To achieve organization goals, must focus on knowing the needs and wants of the target market and delivering desired satisfaction better than its competitors; this is called marketing concept. And for selling concept, HP understands the customer needs and wants hence customers will not buy unless there are selling and promotion efforts, hence companies focus on creating sales transactions. HP conducts regular promotions to attract customers and increases sale truncations. For the product concept, consumers prefer products that offer the most in quality, performance and innovative features.

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