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Communication within nurses
Communication and interpersonal skills nurses
Communication and interpersonal skills nurses
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As a new leader, I want my staff to be confident in my decisions. I will not know the policies well, and my understanding, Human Resources (HR) knows the absenteeism policy well. As soon as I know about a policy that is HR related, I will invite my representative to a meeting to discuss this new policy. Practice Standard 10 of the American Nurses Credentialing Center (2017) states “healthy work environments demonstrate collaboration among health care professionals as a key component for the delivery of safe, quality care, with the added benefit of higher job satisfaction for all disciplines involved”. Requesting the HR representative to my department demonstrates several points. My staff will be on their best behavior and all will be present. Dasgupta, Suar, and Singh, (2013) mentioned that employees learn from the framework of their facility and react the way the situation suggests they should. The HR representative is professional and represents policy and procedure. This action removes me as the middleman and places the person of knowledge in front of the employees with questions. This acknowledges to my employees that I care and I want them to have the correct answers. The American Organization of Nurse Executives (2015) has in their competency of …show more content…
The email will contain, if possible, frequently asked questions. There are different types of people. Some need the information prior to a meeting so they can think about it and formulate questions and thoughts. If the meeting is scheduled several weeks after the policy is circulated, I will encourage my employees to write down any questions or concerns and bring them to the meeting. Dasgupta, Suar, and Singh, (2013) writes that an assertive manager produces a fostering, a more caring, and gratifying work environment. Because the employees have the correct information, this creates a positive work
The HR Department has the task of communicating in writing and orally, to conduct training, makes referrals, and provide on personnel program policies and procedures. In addition, personnel prepare reports, claims documents, and training materials.
...S. L. (2012). Workplace Issues. In (Ed.), Nursing Today Transition and Trends (7th ed., pp. 546-565). St. Louis, Missouri: Elsevier Saunders.
In the case of nurse staffing, the more nurses there are the better outcome of patient safety. When there enough staff to handle the number of patients, there is a better quality of care that can be provided. The nurses would be able to focus on the patients, monitor the conditions closely, performs assessments as they should, and administer medications on time. There will be a reduction in errors, patient complications, mortality, nurse fatigue and nurse burnout (Curtan, 2016). While improving patient satisfaction and nurse job satisfaction. This allows the principle of non-maleficence, do no harm, to be carried out correctly. A study mentioned in Scientific America showed that after California passed a law in 2014 to regulate hospital staffing and set a minimum of nurse to patient ratios, there was an improvement in patient care. Including lower rates of post-surgery infection, falls and other micro emergencies in hospitals (Jacobson,
I am glad that you mentioned safe staffing in your post this week as one way that nurses can help facilitate positive change throughout the community. Not only does safe staffing help to save patient lives it also helps to prevent burnout at the nursing level. According to Peate (2015), nurses face major challenges in order to deliver the best possible care with fewer resources that is not only financial but human as well. This creates an environment of overworked nurses who are more than likely letting their health take a backseat. “Individual nurses are going the extra mile to get the job done, yet the damage to their health is real and is happening nationwide” (Peate, 2015, p. 133). There is one particular vivid memory of an example of short staffing that I personally experienced on my floor and although one of my
Managers who create a team atmosphere will reap the benefits of a willing and satisfied staff to step up to help in any way possible to continue it. Many times staff has signed up for extra workdays or had changed their scheduling to accommodate the changing of surgeries and influx of new patients. This has kept both floors of our unit open during periods of low census and has prevented the downsizing of our staff. Secondly, the trending downward usage of two operating rooms located on our unit posed the challenge of integrating pre and post operating nurses into the continuity and flow of regular floor nursing shifts. Management and those affected nurses collaborated and adjusted their work schedules, which not only benefitted them but also their coworkers. This change also decreased the need for most of changing their shifts or picking up extra days. Our leader is always present, involved in the day-to-day activities, and stands by and supports her staff when accusations of incomplete nursing care are brought forth. A doctor complained that staff was not walking post surgical patients and demanded that this be changed. She e-mailed all staff as a reminder of the importance of this, but already knew that staff understood and were diligent in this care activity. These are a few
Factors such as, heavy workloads, stress, job dissatisfaction, frequent medical errors, and intention of leaving the job are all common for nurses to experience, especially during the nursing shortage crisis. Not only do the nurses suffer during a shortage, but the patients ' health outcomes suffer even more. For instance, there are higher rates of infectious diseases and adverse patient outcomes, such as urinary tract infections (UTIs), upper gastrointestinal bleeding, shock, pneumonia, prolonged hospital stays, failure to rescue, and mortality. As a result, this leads to higher re-admission rates for patients. Furthermore, high patient-to-nurse ratios cause heavy workloads due to an inadequate supply of nurses, an increased demand for nurses, a reduction in staffing and an increase in overtime, and a shortened length of stay for patients. Without the heavy workloads that nurses have to endure on a daily basis, there would more time for nurses to communicate more effectively with physicians, insurance companies, and patients and their families. Those heavy workloads are the result of hospitals reducing the nursing staff and implementing mandatory overtime policies just to meet unexpectedly high demands. Unfortunately, the nursing shortage has affected nurses ' mental and physical health. For example, the most common health concerns for nurses include cardiovascular health, occupational injuries and illnesses, and emotional and physical exhaustion. Therefore, safe-staffing ratios/levels have to become the main
According to the International Council of Nursing and the Institute of Medicine, one of the reasons for the current and future shortages of nurses relates to the work environment (climate/culture) (as stated in Stone P.W. (2008). The climate (environment) and culture (philosophy, principles, beliefs and values) aspects of an organization should be a system of shared assumptions, values, and beliefs, which governs how people behave in organizations. Strong leaders can educate, coach and mentor other workers, identify strengths and weaknesses in others and manage employees to reach goals in an efficient manner. Clearly, understanding organizational aspects that promote a stable workforce is important. Organizational climate is one of the all-encompassing, across-the-discipline aspects found in the healthcare work environment (Stone P.W. (2008). et al).
Moreover, I will endeavor to promote safe and better working environment by identification of obstacles and challenges. I will achieve this by identifying these challenges by foreseeing and developing a contingency plan. This is essential as it aids in improving the working environment for all patients and healthcare
In an ideal world, every person is treated equally when it comes to getting a job, advancing in his or her career and being treated fairly in the workplace. Unfortunately, discrimination still exists in hiring, firing and promotions; and the diversity of the workforce regrettably can cause hostility in the workplace when individuals do not appreciate and respect the differences among themselves and their co-workers.
Paid sick leave is an entitlement for employees within any organisation, it is meant to be used for when an employee is sick or has family obligations, such as caring for sick loved ones. As in the article ‘Anger at plan to cut medic’s sick leave’ unlike annual leave sick leave cannot be accumulated and employees cannot obtain compensation for sick leave not taken (2004). Paid sick leave is necessary for employees as the entitlement gives them the option for when they cannot attend work due to an illness, sick leave also helps the organisation, as employees with sick leave are able to work reliably and efficiently, and by allowing a sick employee off for a single day can prevent the whole organisation from catching the sickness and reducing productivity. However sick leave schemes are open to abuse, it requires strong administration and planning from the organisation’s human resources department as well as the employer. Researching and planning a sick leave policy plan in which benefits both the employee and employer would help reduce the problem of sick leave abuse while keeping the entitlement available. This paper will discuss what sick leave is, why and how it is abused, why it is a problem for organisations and what type of plans can be used to minimise the abuse of sick leave within an organisation.
The purpose of this report is to analysis and evaluate any management problems that are current in todays workforce in accordance to the well known ‘sick leave day’ also known as the Australian ‘sickie’ This report will be mainly focusing on the case study; Sick Leave Costing Employers (Schermerhorn, Davidson, Poole, Woods, Simon, & McBarron, 2014). Management of a business consists of 4 major functions, these include: Planning, Controlling, Organising and Leading (Schermerhorn, Davidson, Poole, Woods, Simon, & McBarron, 2014, p. 332). Sick leave is leave that employees are entitled to when they are unable to attend work due to the fact that they are either sick or injured (Schermerhorn, Davidson, Poole, Woods, Simon, & McBarron, 2014, p. 334). Within this report management problems will be identified, a discussion of these problems will occur and also any recommendations for the organisation that need to be implemented will be identified.
Cultivating a taste for failure and chaos Schmidt encourages it: “Please fail very quickly—so that you can try again.. he had praised an executive who made a several-million-dollar blunder: “‘I’m so glad you made this mistake. Because I want to run a company where we are moving too quickly and doing too much, not being too cautious and doing too little. If we don’t have any of these mistakes, we’re just not taking enough risk.’”
... those roles are focusing on recruitment, employee performance management benefits, compensation, training and retention in an organization. In health care facilities the individual in charge of the Human Resources department will most likely report to one of the organization’s two top executive; the President or Chief Executive Officer (CEO) or the Executive Vice President or Chief Operating officer (COO).Most of today’s health care Human Resources function report to the top executive.
If staff are absent from work they are not able to carry out the functions for which they have been employed. In many businesses, these functions have to be taken on by someone else - if not, the customer could suffer. Reducing absenteeism is an important feature of human resource management. The extent to which absenteeism affects businesses has been a topical feature. Not only does absenteeism cause problems, but employers are beginning to recognise the effects of 'presenteeism' - staying at work when you are ill or because you believe that in some way your 'presence' will help boost your promotion prospects.
have more of a major effect on the company's health. Irving Burstiner was quoted in in The