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Quality case study in patient safety
Importance of safety and quality in healthcare
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As a frontline worker caring for people with developmental disabilities, I have noticed that great care is taken with the administration of clients’ medication in all of the agencies I have worked. These agencies strive to ensure that clients receive the proper medication and dosages on the right schedules, as failure of either of these can lead to death or some other negative health outcome for the client. There are harsh consequences for the staff responsible for such error, and, if such errors are rampant, it can lead to revocation of the agency’s license. Aside from negative consequences, it is also generally contrary to the agencies’ operational visions and values not to uphold their avowed duty and standard of care for their clients, …show more content…
However, given the complex nature of this issue, there is room for improvement. To illustrate this for the purposes of this essay, I will use an example of a section of a former employer’s medication administration policy, which prohibits frontline staff from buying medication for clients even when clients’ lives are threatened. Across all agencies that cater to people with developmental disabilities, policy and procedure manuals are treated as almost sacrosanct by management and, by extension, the frontline …show more content…
We have seen how this can lead to the deterioration of clients’ health or even potentially lead to their death. Going forward, I will also have to “identify individuals or groups who may be sympathetic to my issue and may be my potential supporters” Dukeshire & Thurlow ( 2002). To this end, I will talk to some of my colleagues in an attempt to bring them together on this issue. Clients will also be involved in the group, as will parents and guardians, but the latter two only with the approval of management, as frontline staff working with people with developmental disabilities are not at liberty to discuss such sensitive issues with parents or guardians without management’s consent. Management or supervisors may accuse frontline workers as speaking poorly of the system that employs them to a customer, who may as a result switch to another
For future practice in social work, I learned that it is important to empower your clients to set goals and help push them to reach those goals. Robert wanted to plays sports and kept trying until he found a sport that was the best fit for him. Snow (2013a) talked about “the ‘problem’ of disability is not within the person, but within the social attitudes, and our attitudes shape the world we live in” (p.119). I agree with Snow, if our attitudes in society don’t change about “disabilities” the person will never feel completely welcomed or “fit” for
Moran, John Jude. "Disability Discrimination." Employment Law: New Challenges in the Business Environment. Upper Saddle River, NJ: Prentice Hall, 2014. 413-14. Print.
Lavoie’s workshop provokes an emotional response. After viewing life through the eyes of a child with special needs, I cannot help but have a more significant understanding of what people, especially children with disabilities, must deal with every day, everywhere. During the many years that I have worked with children with various disabilities, I have encountered each of the topics discussed in Lavoie’s workshop and agree with the points he makes regarding children with disabilities. Particularly impacting the way I interact with my students are the topics concerning: anxiety, reading comprehension, and fairness.
Chapter thirteen has two subject matter that it discusses in some detail, mental illness and developmental disabilities. This review will be exploring the history, philosophy and theories of developmental disabilities. Social workers come in contact with many clients that have developmental disabilities, and the chapter gives a glimpse the history, problems, and theories related to developmental problems. Chapter thirteen explores the issues of dealing with developmental disabilities in the past and what is being done today to help social workers face the issues.
This essay response will focus on justifying why service user involvement / participation is important in the development of services for adults. To understand this, I will first look into the ideological principles that have shifted social work practice towards user participation before looking at the different ways these concepts have played out, with a particular focus on service users with disabilities. Service user ‘involvement’ and ‘participation’ in social work practice is underpinned by the fundamental values that services should be ‘user-centred’, ‘user led’ and ‘needs led’ (Warren, 2008). I have chosen to focus on adults with disabilities because there has been much recent development and policies put into place for this group of people. However, they are still considered one of the most vulnerable groups in society (Kemshall and Littlechild, 2000. The meaning of disability is a contested concep...
Erkulwater, Jennifer L. Disability Rights and the American Social Safety Net. Ithaca, NY: Cornell University Press, 2006.
Systematic discrimination against women and girls with disabilities continues to result in the denial of the rights to experience their sexuality, to have sexual relationships and to found and maintain families. While the right to integrity and the right of a woman to make her own reproductive choices are contained in a number of international human rights treaties, women with disabilities continue to be denied these rights through practices such as forced sterilization, sexual violence and the removal of their legal capacity in many parts of the world. I have always been interested in those with disabilities. My parents used to run a home dedicated to taking proper care of those with intellectual and physical disabilities and I grew up being surrounded them. Many of them I am still friends with to this day and I find it interesting to see the stigma that surrounds those who are disabled, those who I call my friends.
"Disability the facts." New Internationalist Nov. 2013: 20+. Advanced Placement Government and Social Studies Collection. Web. 27 May 2014.
The safeguarding vulnerable groups act was put in place, which helps avoid any harm or risk of harm being taken upon and individual. The safeguarding vulnerable groups act prevents anyone from working with children and vulnerable adults, and them having no way of gaining access to them through work. This is the reason as to why all workers need to DBS (Disclosure and Barring service) checked, before allowing them to be anywhere near the work settings and the other people in that environment. Organizations that provide care are responsible for providing the correct service, and need to have obligations that are legal and should refer relevant information to service providers. It is an offence if employed staff that work in hospitals or in mental nursing homes, miss-treat or to neglect individuals on purpose, especially those that have a mental disorder.
http://www.ons.gov.uk/ons/dcp171778_270487.pdf [Accessed 28/01/14]. Scotch, R (1989) From Good Will to Civil Rights: Transforming federal disability policy. Temple University Press: Philadelphia, PA. Shakespeare, T (2006) Disability: Rights and Wrongs.
Advocating for vulnerable persons creates emotions and feelings that could lead to inappropriateness amongst clients. As social workers, we walk a very thin line sometimes in the aspects of helping a client. This makes it easy to stray away from policy and procedure and go with our own personal feelings. The consequences which can result from not establishing appropriate boundaries can be detrimental to my career as a social worker and to a client.
The World Health Organisation, WHO, (1980) defines disability in the medical model as a physical or mental impairment that restricts participation in an activity that a ‘normal’ human being would partake, due to a lack of ability to perform the task . Michigan Disability Rights Coalition (n.d.) states that the medical model emphasizes that there is a problem regarding the abilities of the individual. They argue that the condition of the disabled persons is solely ‘medical’ and as a result the focus is to cure and provide treatment to disabled people (Michigan Disability Rights Coalition, 2014). In the medical model, issues of disability are dealt with according to defined government structures and policies and are seen as a separate issue from ordinary communal concerns (Emmet, 2005: 69). According to Enabling Teachers and Trainers to Improve the Accessibility of Adult Education (2008) people with disabilities largely disa...
Children with disabilities are more in the public eye than years ago, although they are still treated differently. Our society treats them differently from lack of education on special needs. The society labels them and make their lives more difficult than it has to be becau...
Institutions regularly regarded their disabled residents as second-class citizens and thus showed them little respect. Employees on Staff at these facilities often made little to no attempt to empathize with disabled people 's experiences, denying them independance, choice, and dignity. At times the caregivers of these institutions deliberately caused patients pain and discomfort. In care homes and special schools for disabled children, there was
Every day in America, a woman loses a job to a man, a homosexual high school student suffers from harassment, and someone with a physical or mental disability is looked down upon. People with disabilities make up the world’s largest and most disadvantaged minority, with about 56.7 million people living with disabilities in the United States today (Barlow). In every region of the country, people with disabilities often live on the margins of society, deprived from some of life’s fundamental experiences. They have little hope of inclusion within education, getting a job, or having their own home (Cox). Everyone deserves a fair chance to succeed in life, but discrimination is limiting opportunities and treating people badly because of their disability. Whether born from ignorance, fear, misunderstanding, or hate, society’s attitudes limit people from experiencing and appreciating the full potential a person with a disability can achieve. This treatment is unfair, unnecessary, and against the law (Purdie). Discrimination against people with disabilities is one of the greatest social injustices in the country today. Essential changes are needed in society’s basic outlook in order for people with disabilities to have an equal opportunity to succeed in life.