Challenges at the fast food restaurant:
- Retention of employees
- Young employees with no work experience
- Expecting difficult Relationship between the new manager and unionized employees
- The environment is stressful and not encouraging
1. Identify the leadership traits and behaviors that are desirable for this position.
For the fast food restaurant, considering issues they have need a manager who can
- lead and influence others
- Effectively communicate the tasks and the goals
- inspire and energize others
- motivate employees to reduce turnover.
- Make sure employees have the skills and knowledge required to perform the job
- Make sure employees have the resources, information and support they need to perform.
- Encourage
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* what are your strengths and weaknesses as a manager?
* In your past experience, When you have entered a new workplace in the past, describe how you have gone about meeting and developing relationships with the employees you will be managing.
* Give an example, from your past work experiences, when you had an underperforming employee reporting to you. How did you address the situation? Did the employee’s performance improve? If not, what did you do next?
* Describe the approaches you would use to energize your employees, improve their ability to contribute, and increase their engagement.
* .As a manager, you are required to provide direction and lead the workforce to achieve the organizational goals. Describe how you have accomplished this in the past.
* As a manager, share a time when you were required to implement a change in the organization. How did you approach the task? How did the affected employees respond to your actions? What will you do in case of resistance to change from your subordinate?
* Describe the work environment or culture in which you have been more
TQM is a company’s complete “culture of quality” approach which focuses on long-term success. It strives for continuous improvement, in all aspects of an organization, as a process and not as a short-term goal. TQM’s involves everyone in the organization to transform the organization into a forward-thinking entity by influencing attitudes, practices, structures, and systems of the entire organization (Business Dictionary, 2014). TQM was crafted by William Edwards Deming, a statistician who specialized in statistical process control after World War II. Deming outlined 14 points of TQM where all people of an organization can constantly search for ways to improve the process, product, and service. Deming developed the
Senior Management of PepsiCo is evaluating the potential acquisition of two companies – Carts of Colorado and California Pizza Kitchen – in order to expand the company’s restaurant business. If indeed PepsiCo decides to pursue the acquisition of one or both, they must decide how to align each of these business units in its historically decentralized management approach and how to forge relationships between the acquired business units and existing business units. In their evaluation, Senior Management is faced with the question of whether the necessary capital investment in order to purchase one or both of the businesses can be profitable for each of the acquired business units, but must also take into consideration that the additional business units will not hinder the profitability of the existing business units.
How should McDonald’s respond when ads promoting healthy lifestyles featuring Ronald McDonald are equated with Joe Camel and cigarette ads? Should McDonald’s eliminate Ronald McDonald in its ads?
3.3 Explain how a manager 's role contributes to the achievement of an organization’s vision, mission and
Organizations do not change, people do (Sullivan and Decker, 2009). A manager’s responsibility is to manage people. Change is difficult for most people and managing through the change process is not an easy task. Many theories on managing change exist, but they basically have four elements: assessment, planning, implementation, and evaluation (Sullivan & Decker, 2009). A manager’s role is to examine each of these elements and apply them to the people that he or she leads.
In order to understand McDonald's structure and culture and why they continue to be the world's largest restaurant chain we conducted a SWOT analysis that allowed us to consider every dimension involved in the business level and corporate level strategies.
McDonald's Corporation is the largest fast-food operator in the World and was originally formed in 1955 after Ray Kroc pitched the idea of opening up several restaurants based on the original owned by Dick and Mac McDonald. McDonald's went public in 1965 and introduced its flagship product, the Big Mac, in 1968. Today, McDonald's operates more than 30,000 restaurants in over 100 countries and have one of the world's most widely known brand names. McDonald's sales hit $57 billion company-wide and over $25 billion in the United States in 2006 (S&P).
Besides the equipment mentioned before, there are also going to be some Korean traditional utensils so the recipes can be made. Therefore utensils like: lots of refrigeration and freezer storage, meat slicer (and possibly a food safe band-saw), lots of covered food storage containers (for marinated ingredients), a large capacity good dish sanitizing machine, large sinks, large rice cookers, ice maker machine are required.
It is important for senior leaders in an organization to be engaged themselves and to have the ability to encourage engagement amongst the rest of the organization. One of the ways that senior leaders can promote employee engagement is through aligning organizational culture with work systems to attain company objectives. Communication channels that are open between senior management and employees will enable all levels of employees to understand company goals and strategies. This knowledge is a resource provided to the employees, which they will use to increase their own efficacy in their roles. Effective communication will help to create a positive working environment where there are clear expectations of each
I would create a positive environment where the employees would feel comfortable to solicit their ideas. I would encourage the employees to express their ideas. I would give constructive feedback to them when they share their
Burger King delivers value to their customers through their products, prices, and place and promotion strategies - (“BK doesn’t just promise value, they actually deliver value”). Burger king has been in existence for 60 years and is growing rapidly in many other countries. Burger King delivers quality, great tasting food which satisfies ones need or wants and captures the value of customers even before the first purchase is made. Burger King has products very unique from other competitors such as KFC and McDonalds. The difference is that Burger King does not limit their customers in terms of what they eat. For example, when I spoke to a customer also big fan of Burger King, he mentioned that the sauces are left public for the customer to decide on which sauce to have rather than giving the customer one kind of sauce such as McDonalds and KFC. The cold beverage is also self-help service in which customers can help themselves to a bottomless drink. This way the customer feels free to choose what satisfies the need or want.
Provide an example of how you were able to motivate employees and co-workers to improve production quality. 2. Working as a team is critical for the success of the organization, provide an example of how you worked as a team and the outcome of the situation or problem. 3. What would you do if you had a disagreement with a co-worker?
To achieve this, managers must undertake the following functions: * Organisation * Planning * Staffing * Directing * Controlling Leadership is just one important component of the directing function.
...cation and motivation. Finally shared some thoughts on what are effective employees, successful managers, and exemplary citizens.