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Impact of emotional labor on employees
Impact of emotional labor on employees
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Introduction
Information security is a broad topic and one that is essential to the success of every organization, regardless of the industry, and at the heart of it is our most valued resource, the employee. Technology is at the forefront of all our day to day interactions and our employees are constantly burdened with issues that can wreck havoc on their effectiveness. Emotions come into play in every interaction and even physical security must be addressed as part of any program awareness.
Ethical concerns of my intended research
There are sanctioned rules that govern our behavior, but ethical norms tend to be broader and more easy-going than laws and regulations. Although most people use laws to enforce widely accepted moral standards and ethical norms, legal rules use similar concepts, it is important to understand that ethics and law are not the same. Any number of actions could be construed as legal but unethical or illegal, but very much fall within the ethical spectrum.
My intended research addresses the “Effect of Emotional intelligence on Effectiveness of Organizational Leaders and the Enterprise with Special Reference to Information Security”. There are several areas of ethical concerns that comes to mind as I prepare to research this topic; though none of them are illegal depending on the cultural background of some of the respondents they could interpret the survey to be unethical if my questions are not structured appropriately. Some of the concerns are that the community of research participants under observation, are qualified to complete the study and that they cooperate with the principal researcher. They are aware that the confidentiality of the data collected will be one of the highest priorities. That...
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...r the exempt status, but it will be up to the IRB to approve my application. The burden of proof falls to me and how I construct the questions in the application. Questions around (1) Self awareness, (2) Self management, (3) Self motivation, (4) Empathy, and (5) Social skills all relate to making decisions, and these decisions can be tough and can affect the psychological nature of the respondents, further impacting how they respond to the questions in the survey.
Prior research has been conducted on the impact of emotional intelligence on human performance. These types of studies seek to understand the performance level of managers and employees in organizations, and its link to how employees perform overall as it relates to emotional intelligence.
Works Cited
Collaborative institutional training initiative. (n.d.). Retrieved from https://www.citiprogram.org/
Abortion has been a political, social, and personal topic for many years now. The woman’s right to choose has become a law that is still debated, argued and fought over, even though it has been passed. This paper will examine a specific example where abortion is encouraged, identify the Christian world views beliefs and resolution as well as the consequences of such, and compare them with another option.
Security helps the organization meet its business objectives or mission by protecting its physical and financial resources, reputation, legal position, employees, and other tangible and intangible assets through the selection and application of appropriate safeguards. Businesses should establish roles and responsibilities of all personnel and staff members. However, a Chief Information Officer should be appointed to direct an organization’s day to day management of information assets. Supporting roles are performed by the service providers and include systems operations, whose personnel design and operate the computer systems. Each team member must be held accountable in ensuring all of the rules and policies are being followed, as well as, understanding their roles, responsibilities and functions. Organizations information processing systems are vulnerable to many threats that can inflict various types of damage that can result in significant losses (Harris, 2014). Losses can come from actions from trusted employees that defraud the system, outside hackers, or from careless data entry. The major threat to information protection is error and omissions that data entry personnel, users, system operators and programmers make. To better protect business information resources, organizations should conduct a risk analysis to see what
Emotions are frequent companions in our lives. They come and go, and constantly change like the weather. They generate powerful chemicals that create positive and negative feelings, which have a powerful effect on leadership. Some emotions can either facilitate leadership, while others can detract from successful leadership. This course, Emotionally Intelligent Leadership, has truly opened my eyes to the affects that emotions have on being an effective leader. Peter Salovey and John Mayer defined emotional intelligence as “the ability to monitor one’s own and other’s feelings and emotions to use the information to guide one’s thinking and actions” (p. 5). This definition in itself states that emotions, whether it be ones own emotions or those of others, is the underlying factor that directs the actions of a leader. Therefore, throughout the progression (advancement) of this course, I have learned the importance of the development of emotional intelligence for being an effective leader, and because of this I plan on developing the capacities that contribute to being an emotionally intelligent leader for my own success, now and in the future.
The scope of emotional intelligence includes the verbal and nonverbal appraisal and expression of emotion, the regulation of emotion in the self and others, and the utilization of emotional content in problem solving. (pp. 433)
It is important to first understand the difference between law and ethics. Ethics examines the values and actions of people. Often times there is no one right course of action when one is faced with an ethical dilemma. On the other hand, laws
Stein, S. J., & Book, H. E. (2011). Emotional intelligence and your success (3rd ed.). Mississauga, Canada: John Wiley & Sons Canada, Ltd.
Mamta, M., & Gupta, A. (2010). Relationship of Emotional Intelligence with Work Values & Internal Locus of Control: A Study of Managers in a Public Sector Organization. Vilakshan: The XIMB Journal Of Management, 7(20), 1-20.
For ethical issue, informed consent form will be taken from all participants. Their information will be kept confidential and anonymous. The consent form will also include description of the study, its purpose, and permission to withdraw from the study at any point of time, information about the researcher, and their signatures on that form. The survey will be on voluntary participation.
...sults were compared with those from another 140 supervisors, peers, and Regression analyses showed that there is a positive correlation between the emotional intelligence of managers and organizational climate. The results of the analyses also show that among emotional intelligence's factors, social awareness and self-awareness have more influence on organizational climate, while among organizational climate factors, credibility is most influenced by managers' emotional intelligence.”
Ethics deals with actions with adequate standard of attitudes, behavior that is pleasing to the people or organizations. Every job has a code of ethical conduct that is supposed to be is followed. It is very necessary to understand that ethical rules must apply and obey with basis of what is right and wrong which is written in the law. That is why there are professions that have organizations or associations which have the method of ethical conducts or standard.
Sy, T., & Cote, S. (2004). Emotional intelligence: A key ability to succeed in the matrix organization. Journal of Management Development. 23(5). 437-455
Myers, L. L. & Tucker, M. L. (2005). Increasing Awareness of Emotional Intelligence In A Business Curriculum. Business Communication Quarterly, 68, pp. 44-50.
Knapp, S. J., & VandeCreek, L. D. (2006). Ethical decision making. In S. J. Knapp, L. D. VandeCreek (Eds.) , Practical ethics for psychologists: American Psychological Association. doi:10.1037/11331-004
Looking back at my memories, I can safely say that I enjoyed two things during primary school; science and reading. Although biomedical science is hardly “plant a seed and watch it grow”, small observations such as the plant certainly sparked some interesting questions for a 10 year old. “How does the seed know which way is up when it’s in the soil? Why does the plant grow towards the sunlight?” It often frustrated me that I could never get the answers to all my questions. Growing up, I still have multitudes of questions without an answer, ranging from science specific questions such as “How can the pandemic of obesity and its related diseases be prevented in the Western World?” to ethical debates; “the gene for converting yellow fat to brown
Ethics is the study of moral values and the principles we use to evaluate actions. Ethical concerns can sometimes stand as a barrier to the development of the arts and the natural sciences. They hinder the process of scientific research and the production of art, preventing us from arriving at knowledge. This raises the knowledge issues of: To what extent do moral values confine the production of knowledge in the arts, and to what extent are the ways of achieving scientific development limited due to ethical concerns? The two main ways of knowing used to produce ethical judgements are reason, the power of the mind to form judgements logically , and emotion, our instinctive feelings . I will explore their applications in various ethical controversies in science and arts as well as the implications of morals in these two areas of knowledge.