Essay On Empathic Embarrassment

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Goffman, as one of the first scholars to study embarrassment, defined it as the “uncomfortable state of mortification, awkwardness, and chagrin that can result whenever undesired events publicly threaten one’s social identity” (1956). Although people try to avoid embarrassment all together, when they do experience it, they feel obligated to repair their social image (Miller, 1987). Therefore, embarrassment can have a significant impact on social interaction, and it transcends societal lines, and becomes a global phenomenon (Miller, 1987). Empathic embarrassment is embarrassment experienced with another individual, even though the other individual’s actions do not reflect upon the observer’s social self (Miller, 1987). In order to gain a proper understanding of empathic embarrassment, one must be able to distinguish between empathy and sympathy. When an individual performs an embarrassing act, observers may either feel sympathy or empathy (Gruen & Mendelsohn, 1986). Sympathy refers to feelings of pity toward the embarrassing actor, while empathy suggests that the observer feels embarrassed as a result of the actor’s predicament (Gruen & Mendelsohn, 1986). This distinction is important to determine whether or not the empathic embarrassment or embarrassment by association is actually taking place.
Empathic embarrassment can be experienced through the observation of another’s non-verbal displays, for instance decreased eye contact, increased smiling, and postural shifting (Edelmann & Hampson, 1981). It can also result from imagining oneself in the other person’s shoes, whether or not that person displays signs of embarrassment (Miller, 1987). A third way empathic embarrassment can be experienced is when an observer is aware of soci...

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...f-categorization theory of group behavior examines the cognitive process of how individuals categorize themselves and others into groups (Turner, 1985). People act as both individuals and members of their social groups (Turner, 1985). When group membership is salient over personal values, group values will guide one’s behavior and self-concept (Turner, 1985). This process can also be referred to as depersonalization: where the beliefs and values of one’s group, can sometimes overpower their own personal values (Turner, 1985). Depersonalization could explain why when a group performs an embarrassing act, a member of the same group feels as if they too, committed the embarrassing act. The prototypical group member’s attributes are not ridged because they switch value dimensions depending on a given situation, and to maintain positive social identity (Turner, 1985).

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