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Impact of social media on consumer behavior
Impact of social media on consumer behavior
Impact of social media on consumer behavior
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1.0 INTRODUCTION
Decision theory is assumption about decisions. It is regarding with the problem or process of making decisions. It is to determine how decisions are made given unknown variables and an uncertain decision environment framework. Decision theory is phycology, data, logic, theory, and mathematics to analyse the decision making process. Decision theory is applied to a wide variety of areas.
There are many different ways to theorize about decisions so there are several of research traditions. Mostly all action or activity that human beings do involves decisions. People do not decide continuously. Therefore, to theorize about decisions is almost the same as to theorize about human actions. However, decision theory is not all can
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The advance in the usage of internet and online shopping among the college students has created new opportunities for online retailers. The objective of the research was to analyse the factors influencing the online buying behaviour of the college students. The factors influencing for online shopping identified in this article are availability, best price, best promotions, comparison, convenience, customer service, ease of use, enjoyment, time consciousness, trust, variety and visual …show more content…
The finding has showed that psychological is very relevant to know the attitudes, beliefs and perceptions of consumer to influence their decision making process. Besides, social identity is found to be very relevant in consumer decision making process because consumer decision making is affected by the need to show the social status to other people. Then, perceived risk found to be particularly relevant to online purchase decision since trust is an important factor influencing decision making of students. Previous experiences and knowledge is very relevant to make the consumer knowledgeable in order to influence their evaluation of the products and select the final product with ease from a particular web
The rational decision theory is a method for thoroughly selecting among possible choices that are built on reasoning and facts. With a decision, making process one may employ a series of logical steps to overview relevant facts, observations, and potential outcomes before choosing a specific course of action.
Decision theory: Decision theory is an area of study of discrete mathematics, related to and of interest to practitioners in all branches of science, engineering and in all human social activities. It is concerned with how real or ideal decision-makers make or should make decisions, and how optimal decisions can be reached (decision theory ). This theory deals with one person game and games of single players aga...
Decision making, as taken from the Wikipedia (2006) encyclopedia, is defined as "the cognitive process leading to the selection of a course of action among alternatives. Every decision making process produces a final choice called a decision. It can be an action or an opinion. It begins when we need to do something but we do not know what. Therefore, decision-making is a reasoning process which can be rational or irrational, and can be based on explicit assumptions or tacit assumptions." (para.1). Decisions made by using a decision-making model typically result in better decisions. Decisions resulting from the model tend to be more consistent since the same steps are followed each time. Increased thoroughness of decision options considered is another benefit in using a decision-making model, as numerous factors are taken into account.
The three primary types of decision-making systems are: the transactional support system, the management information system, and the decisions support system (FreeTutes.com, 2014).
According to a study by Dr. Kirthi Kalyanam, who obtained his doctorate in Business Administration, “88% of consumers are researching items online and then buying in a physical store.” (Kalyanam) This signifies that a big measure of consumers use the data that they have obtained online, largely triggered by advertisements, when they undergo the decision making process when buying a product/service in a store. Since the consumer has already explored the product online, the decision making process is cut down significantly and the consumer almost always buys the merchandise that they have already searched. This research that they conduct is mostly sparked by an online advertisement which the consumer sees about the product. The advertisement usually doubles as a hyperlink to the product’s website, making it simple and easy for consumers to find more about the
Decision-making is regarded as the cognitive process resulting in the selection of a course of action or a belief among several alternative possibilities. Every decision-making process produces a final choice that may or may not lead to action. When communication is systematic and accurate, decisions tend to be more effective and conversant. The more we are confident in our communication the better we can take decisions.
The Internet is rapidly becoming widespread and widely used as a tool for globalization across the world. As the Internet became more easily accessible by most people in the world, the web is bringing significant implications and changes to the way we live, including the way we shop. There is a rapid growth with e-commerce and moving businesses onto the web and retail success is no longer about stores and shopping centers. In developed countries, about two thirds of the population have access to the Internet making the option of online shopping is easily accessible to most people (Valerio). With the ease of shopping in your own home there are many benefits of doing your shopping online. Consumers can easily compare prices online, there is a larger range of products on the web, you can save time by having your shopping delivered right to your doorstep and it also overcomes physical barriers. Over the last decade online shopping has challenged and replaced the traditional means of physically going into shops as the digital world has provided customers with further convenience, flexibility and comfort from shopping from your own home.
The Information revolution is changing our daily lives. With the rapid development of computer and internet, online commerce become quite common and plays an important role in the modern world. The online business has booming development in these few years. US online retail sales raised an average of 11% in the first three months of 2009 (“US Online Sales Up,” 2009). The growth of online sales may due to the growing number of consumers who shop online. In the case of Asia, survey reported 77.6% of Internet users have online shopping experiences in 2003 (as cited in To, Liao & Lin, 2007). Online shopping is very different from traditional shopping. Consumers cannot touch and check the product before purchasing it, which means they are at higher risk of fraud than traditional shopping. Consumers also have other concerns such as credit cards security of online shopping. Then questions should be raised: what is the advantage of online shopping? Why people shop online? In following paragraphs, the advantage of online shopping for the consumer and consumer’s motivation to shop online will be reviewed and discussed.
A decision is a solution chosen from among alternatives. Decisions must be made when a person is faced with a problem or an issue that needs resolution. Decision-making is the process of selecting a course of action (ideas or alternatives) that will solve a problem and resolve any issues. Decision-making models provide people with a method for making decisions. There are numerous decision-making methods people utilize today. Some are meant to be all encompassing, meaning they can be utilized in many different environments. Others are specific to issues or industries, such as technology, psychology, and mathematics. Regardless of the problem, there is usually a decision-making process that is best suited for any situation, and it is up to us to find it.
Making decisions is an important part of our everyday life. Decisions define actions and lead to the achievement of goals. However, these depend on the effectiveness of the decision-making process. An effective decision is free from biases, uncertainties, and is deeply dependent on information and critical thinking. Poor decisions lead to the inability to achieve set objectives and could lead to losses, if finance is a factor. Therefore, it is important to contemplate about quality and ways to achieve it in decision-making, which is the focus of this paper. The purpose is to look into the needs of decision-making, including what one should do and what one should not do.
“Decision making is a process of first diverging to explore the possibilities and then converging on a solution(s). The Latin root of the word decision means "to cut off from all alternatives". This is what you should do when you decide.” (Kotelnikov, 2008). In fact, the decision making process helps reduce doubt and uncertainty about alternative choices to allow individual to choose the best reasonable choice. In addition, the decision making process can make the difference between a successful and an unsuccessful organization. Consequently, management tries to use the best techniques and tools possible to make the best decision. Nowadays, most organizations seem to think that they have the most effective and efficient decision making process. So what are the different styles of decision making processes have organizations implemented? In order to answer this question, the team members will investigate and observe the decision-making processes most prevalent in their organization. As a result, these papers will first compare and contrast the problem identification and formulation styles in the team members’ organizations. Then the most favorable aspects of each style will be discussed to describe a process by which a problem can be identified and described to stakeholders in a manner that is sensitive to their perspective.
In today’s era “INTERNET” is playing a significant role in our daily life. People can walk through the internet to one who is actually living on the different side of the planet, can send mails round the clock, search information & even buy things online. With this invention of internet there is a shift in traditional way of shopping. Now there is no need to open a physical store. One can be active at any time and place and purchase products and services. The number of users of internet is increasing day by day which means that online shopping is increasing. Various characteristics of online shopping is making it more convenient for the customers, as compared to traditional way of shopping such as the ability to view and purchase goods and
Decision making is one of the most important aspects in life and work because of its strong link to success and effectiveness. Actually, successful people achieve their goals in life and work through effective and efficient decision making. The decision making process is usually guided by an individual’s beliefs, values, and attitudes as well concepts. While a person can use various concepts in making decisions, they should be very careful to select a concept that is effective and contributes to huge success. Nonetheless, these concepts exist to help an individual become a better decision maker in the world around him/her.
In a book entitled, the Decision Making and Problem Solving Strategies written by John Adair, (1997), decision-making is all about deciding what action to take by a group or individuals; it usually involves choice between two options. He also included that thinking should not be considered as a painful and laborious feeling in the mind because it is fun in a way that it trains the brain and it will be natural for a person to think always.
From a practical point-of-view, of the most important human skills is decision-making. Both at a personal level and in context of organizations, decision-making skill strongly affects the quality of life and success. Decision-making is the process by which a person or group recognizes a choice, gathers information, analyzes the data, and determines the best option to choose. The decision-making process employs high levels of critical thinking skills and problem-solving techniques. Decisions are guided by several factors, primarily the significance of the issue, the impact the decision may have, and the person's or group's morals and cultural norms. For less significant decisions that have little impact, people might not invoke the higher thinking skills that theorists expect (Decision-Making 2015). Flipping a coin, hoping for a miraculous sign, following the crowd, or by passing the responsibility to someone else are all means of making decisions. For more important decisions with greater impact, people often employ more advanced thought processes like those demonstrated in decision-making models by social psychologists and behaviorists.