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Case study on factors affecting inventory management
Case study on factors affecting inventory management
Project work report on inventory management
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When it comes to selling a product, one of the most important aspects to consider is how you manage the inventory. Typically, people do not think about how inventory can drive company costs and how much thought must be put into this topic. Businesses must consider product demand, lead time, holding costs, service levels, among many other variables. All of these factors will result in different methods of holding inventory and will determine how a business orders their materials. We are determining inventory goals for Cosmic Brownies. This product is manufactured in Nashville, Tennessee and our distribution center is located in St. Louis, Missouri which is 6.5 hours away. This provides a short lead time of only one day. We analyzed our forecasted …show more content…
In addition, we divided our forecasted sales into retail and consumer. Our average demands per month for each quarter for retail sales are 22,082, 24,583, 26,432, and 27,846. For direct to consumer sales, our averages per month for each quarter came out to 1,790, 1,993, 2,143, and 2,258. After determining the average demand per month for each quarter, we used this data to calculate how much safety stock we need to keep per month for each different quarter as well. Safety stock is inventory that is kept to prevent a stock out due to uncertainty. For our product, Cosmic Brownies, we came to the conclusion that a service level of 95% would be sufficient for our retail customers, while a 90% service level was appropriate for direct to consumer. Since our retail sales make up about 92.5% of our total sales, we determined that it was important to have a higher service level for this portion of our …show more content…
For our product service level will not be a problem because we have a 95% service level. With such a high percentage of 95% our customers will have the product they want available and deliverable within their reasonable time frame. Having a reliable service level is crucial for high quality customer service, because without it customers will not be getting the product they want when they desire our Cosmic Brownies. When customers are not getting what they want when they want it a company’s customer service level will certainly suffer because of this. Our inventory planning is broken up into four quarters. Each Quarter our required inventory continues to rise to meet demand. Our demand steadily rises throughout the course of the year with the final three months having the highest demand. Each quarter we will have to separately order more Brownies between 6-7 times total. We will be reordering
Ben E. Keith Foods does not manufacture or assemble any of the products they sell. They work directly with many manufacturers and, in some cases brokers, to procure the products they offer to their customers. They are considered to be distributors and operate in a break bulk fashion. Ben E. Keith places orders for individual products in large quantities, often full truck loads, and the warehouse is stocked according to inventory thresholds set for each product based on weekly demand. When orders are received, the products requested by each customer are pulled by warehouse personnel, in the quantities requested, and combined into shipments of mixed product to be delivered to each customer.
For our first product, the Isolation, consisting of Fries and Drinks, expected demand for the month of August is 373 units. One unit of Isolation needs potato fries, cooking oil, juice powder and water, cup and straw. Total quantity for the fries would be 46,563.30 grams (Fries 125 grams/serving); this will consume a total volume of 12,404.469ml of oil (Oil 33.3ml); for the juice 4,656.33grams of powdered juice along with 5,960.10 ounces of water (Juice powder 12.5g and Water 16oz/order); total cups and straws would then be 373 pieces. In order to meet this demand for the month of August, we must be able to sell at least 16 orders per day.
Target Corporation needs to increase product availability based on the customer needs using a forecasting and supply chain
Another method is forecast demand, which is based on service level via profit margin calculations. Bean will have to consider the contribution margin in case an item is bought vs. the liquidation costs spent if the item is not demanded. To calculate the item’s probability distribution of demand is a critical ratio of under stocking costs that is relative to the sum of under stocking and overstocking costs. This calculation determines at what point it is optimal to hold the stock in order to balance overstocking and under stocking costs. Critical ratio is combined with the corresponding forecast error and the number of items to stock is the product of these two numbers and the frozen
The purpose of this report is to understand the evolution of the inventory management of Amazon and how it has affected the company’s growth. This case study is both a practice case and a problem solving case, so the first section of this report focuses on the practices used by Amazon in the 4 stages and then in the second section we will solve the problem regarding their product returns problem and provide recommendations.
High levels of customer satisfaction will not guarantee future sales, but are more likely to result in repeat future sales than indifferent or poor customer service. Moreover, satisfied customers are more likely to try out other products/services in the firm’s range, or recommend it to friends and family. Build on customer loyalty Customer loyalty is valued highly by most businesses and can be
One problem anyone is going to have in just about any industry is the amount of inventory to keep at warehouses. If there is too much inventory, then high costs will become a problem and hurt your bottom line. At the other end, if you try to save too much money by keeping inventories dangerously low, it may create stock-outs. These can infuriate your clients
One of the biggest dilemmas in owning a store and providing a service in selling a product is figuring out how much of the item to get, if an owner gets too much of a product, the owner will lose money, if the owner does not get enough of a product, customers will shop somewhere else and the owner will not only lose the sale, but also potentially lose a customer who is willing to shop somewhere else to get the product they want. This past Christmas, I was shopping for the latest Frozen Movie Soundtrack for a gift. I had to go to three stores to find the CD to purchase. If the original stores that I went to had the product in stock, I most likely would have bought several more items.
Scientists in the Netherlands have made new discoveries with lightning using cosmic rays. The research team in the Netherlands,LOFAR, or the Low Frequency Array team has been studying the effects cosmic rays have on thunderstorms and lightning. Cosmic Rays are high energy particles that are created after the explosion of a dead star.Usually cosmic rays are protons. They can come down to Earth and sometimes they hit particles in the atmosphere creating more particles ,which are mostly electrons. LOFAR are using thousands of antennas to detect the electrons and the radio waves they emit. Usually the electrons are steered by the the Earth’s magnetism which creates predictable changes in the radio waves. The scientists have discovered that thunderclouds can redirect the electrons and create new changes in the radio waves.On April 24 Pim Schellart, the team’s leader, published their findings. This breakthrough is
Since going public in 2000, Krispy Kreme Doughnuts has posted strong growth in same-store sales each quarter, with a consistency that would make most competitors envious. According to the Krispy Kreme’s most recent quarter, which ended August 3, 2003, it posted an 11.3 percents rise in system wide same-store sales, including 15.6 percents growth at company operated units (Peters, 2003). From the financial report of second quarter in 2003, it could foretell there would be more earnings growth in the future as long as Krispy Kreme finds more new markets in which to launch doughnut shops. Its average weekly sales are in large determined by newly opened stores. This also demonstrates that the doughnuts specialist’s soaring results and rise to the top echelon of industry performers can be attributed to successful expansion.
For Bookmark Coffee, the estimation for the inventories drop to predetermined reorder point will be at least one week.
It's very well known that a companies success is not only dependant on the possession of a good product or service, but the key aspect to a successful business is excellent customer service. As the market grows, now more then ever companies are emerging, they are offering very similar types of products and services. Successful customer service can be a way a business becomes original and unique, it can be the key to attracting and maintaining loyal customers. Good customer service can start-up a business while bad customer service can harm a company. An average customer that experiences an issue will complaint to 9-10 people about the problem. A customer that received support to their problem and a potential solution will tell at least five
Customer service is constantly evolving. A few decades ago, businesses considered customer service an unnecessary expense. Now, companies view it as a competitive advantage in the marketplace. Research reveals that “80% of CEOs believe they deliver a superior customer experience, but only 8% of their customers agree”.
“Customer service is the experience we deliver to our customer. It’s the promise we keep to the customer. It’s how we follow through for the customer. It’s how we make them feel when they do business with us. -Shep Hyken”. (Morris). Most people know that there is inadequate customer service and excellent customer service. What separates the two? The way you take care of your customers is what will separate the two. If one has attitude and treats the customers in a way that they do not matter most likely they will not come back to the company one works for. Therefore, the company is losing sales. One main
As it has been stated before in the paper, good inventory and storage control interacts with different aspects of procurement cycle, to achieve best storage procedures. It is Important to understand customer needs in foodservice industry, to create menu items, which people are willing and able to buy, this will unable chefs to create standardized recipes, to make purchase specification and stock request. It is also important to control the sales, to ensure all of the items on the menu are selling and making profit for the business (Baldwin, Wilberforce, & Kapur, 2011). This will ensure there are no overstocked items and no spoilage in the storerooms. Controlling sales will also help with calculating pax stock amount needs. Once the stock request from the kitchen is done, stores manager job is to contact suppliers and purchase needed ingredients. Receiving is one of the closest related aspects to storage in the procurement cycle. Once the order arrives to the warehouse, receiver needs to carefully check the order and place it in proper storage quickly after receiving, to ensure the safety and freshness of the produce. A good store manager needs to ensure the entire inventory is properly positioned, labeled and has safe storage conditions, as well as rotating First In First Out to avoid spoilage(Biles