Consumer Protection Case Study

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TASK 3: STATUTORY CONSUMER PROTECTION
P6: Explain the law with respect to consumer protection in a given situation.
There are legislation which protects consumer from unfair selling from business. The legislation protects consumers from misleading description of products which induced them to buy the product or faulty products.
Here are the legislation which protects consumers for the sale and supply of goods and services.
SALE OF GOOD 1979
This legislation protects consumers on all types of consumer contract.
S (2): The definition for sale of goods act: contracts which seller agrees to transfer the good or products to the buyer in return for money. The definition of “goods” in sales of good 1979 are tangible items like food, clothing …show more content…

Sellers have the right to pass the ownership for the product they sold. If the seller fails to give the good to the other party who already paid for the product or pass the ownership to the buyer then the contract is breach.
For example: Rowland V Diwall (1923) - claimant bought a car for £334 from defendant. He bought the car and fixed it and sold it for £400. However, two months later it was return to owner as the claimant did not title of ownership for the car. The ownership for the goods remain to the defended. Claimant had to return £400 back to customer.
2.) Description
S13- implied condition that goods have to match the description of the product. The description of product could include the size of the product, origins, colour and how the packaged is pack.
For example, if the seller tries to changes the description of product to induce buyers to buy the product or fails to match the description of the product then the contract is breach.

3.) Fitness and quality
S14 – implied condition that goods that are sold to consumers must have satisfactory quality. Therefore, if the goods did not have satisfactory quality, the buyer is able to reject the product and claim damages by asking …show more content…

This legislation protects business like hairdresser or gardening. The law supply of goods and services 1983 doesn’t only cover goods but also service. For example, when entering a mobile phone contract the supply of goods contract apply and cover both phone and service. The phone will have to match the description they stated like the size of the product and phone should also have satisfactory quality. The service for phone contract will be the telephone service of the company. Contracts for goods and services 1982 includes contracts for hire goods, hairdressing and building maintenance work.
Implied term for supply of goods and service (implied conditions)
S7 - seller has the right to transfer the property to the buyer.
S 8– goods and services description should match the goods and services provided to consumers.
S9- when people goods are hired to customers they must have satisfactory

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