Assessment 2 nursing-communication and conflict resolution
Team Charter Recommendations
One way of establishing ground rules and set expectations for the team is to prepare a draft and presenting it to the team during the first meeting. The draft will include guidelines on how meetings will be conducted, how decisions in the team will be made, and how information will be shared. The following ground rules will be presented to the team:
- Meetings to follow set agenda
- Respect every viewpoint
- Everyone participates
- Everyone is expected to attend all group meetings
- Every idea counts as long as it is for the best interest of the set objections
- Everyone has the duty of following the ground rules
As the group facilitator, it will be necessary
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One way is setting up a culture of open communication. According to Garon (2012), the ability of nurses and other clinicians to speak up influences team efficiency, work satisfaction and patient safety. Communication should be facilitated across the team such that everyone is able to speak up and be heard. Another conflict resolution strategy is encouraging help seeking behavior between members of the interprofessional team. These teams are made up of professionals with different skills, knowledge, experience and power. Facilitating an environment that encourages every member to proactively seek assistance could improve the ability to solve problems and conflicts. Conflicts could also be resolved by having clearly set roles and responsibilities of every member. This could help in addressing conflicts related to tasks (Garon, …show more content…
Communication should not just be face to face, it should involve honesty, trust, respect and constructive feedback. Teams should also consider establishing a level playing field whereby the physicians, nurses and other clinicians understand their roles and their impact in the team. The leaders of the team should also show commitment in terms of conveying vision and goals, motivating members to engage in a collaborative practices and initiate a culture of trust and respect. An effective interprofessional collaboration does not forget to put patients first by providing what is best for patients in terms of treatment, wellness and comfort (McLaughlin, Pearce & Trenoweth,
Nurses should foster collaborative planning to provide safe, high-quality, patient-centered health care. As nurses, we probably know the patients the best since we spend much more time with them than any other members of the care team. We are the liaison between the patient and the rest of the care team. We need to identify a potential problem or issue, and bring it to the attention of the whole care team. We should facilitate mutual trust, respect, shared decision-making, and open communication among all relevant persons in the care of the patients. With the collaborative support of the whole care team, the patients are in a much better position and are more likely to make an informed and deliberate decision. Besides, the collaboration among the care team can facilitate communication among the care providers, and provide a channel for the care providers to vent their stress caused by the ethical dilemmas that they encounter in work. The support from peers is very important for care providers to maintain their emotional and psychological
...mental changes of transforming health care organizations to support interprofessional collaboration and interprofessional education will create a highly functional nursing workforce that is capable of working with other health care professionals to ensure successful health outcomes (Chan et al., 2010). Thus, Administrators and policymakers may use the research of this interprofessional framework to address the crucial need to implement the interprofessional collaboration recommendations to improve the knowledge and skills of interprofessional collaborative teams to coordinate patient-center care. Consequently, there must be collaborative trust and support among all stakeholders in order for interprofessional collaborative practice to advance and have an optimal impact on the quality of patient centered care, healthcare professionals and health care organizations.
To attain this goal, nurses must work in collaboration with other members of the health care team. To improve efficiency, the health care environment must foster the development of collaborative relations among health care professionals. Trust, open communication, commitment, and shared goals must be present to support collaborative relations and effective teamwork. Health care organizations continue to place a greater demand on health care professionals while often working with limited resources. In a recent study focused on determining if there was a current or impending shortage of nurses in care settings throughout the United States, 81% of the 178 hospitals sampled indicated they have or are an... ...
Interprofessional collaboration is crucial for health care practitioners because it promotes teamwork which increases patient safety. This paper will analyze a scenario with interprofessional competencies using the Canadian Interprofessional Health Collaborative model (CIHC, 2010). Impacts and strategies of these competencies on the scenario will then be discussed. The two interprofessional competencies that are relevant to the scenario is team functioning and interprofessional communication. Team functioning and interprofessional communication are fundamental competencies for interprofessional collaboration because they promote effective teamwork, communication, and patient safety.
rofessionals from different disciplines collaborating to provide care to patients. Effectively coordinated and collaborative inter-professional teams are essential to the care and treatment of patients (Rowlands & Callen, 2013; Doyle, 2008; Ruhstaller, Roe, Thürlimann & Nicoll, 2006; Simpson & Patton, 2012, p. 300). Communication is a process of conferring information between individuals through use of speech, writing or various other means, and is critical to the success of a multidisciplinary team (MDT) (Higgs, McAllister & Sefton, 2012, p. 5; Rowlands & Callen, 2013; Sargeant, Loney & Murphy, 2008). An MDT must use multiple strategies to enhance communication and ensure their success (Doyle, 2008). An effective MDT generates opportunities that benefit healthcare, which is the reason for the recent dominance of inter-professional care in health practice (Simpson & Patton, 2012, p. 300; Rowlands & Callen, 2013). Many barriers prevent effective communication within inter-professional teams. Lack of communication within MDTs presents challenges to their success, leading to numerous consequences, including the failure of the MDT (London Deanery, 2012; Sargeant et al, 2008). Communication between professionals is the key factor underpinning the potential success or failure of inter-professional teams, the outcome of the functioning of MDTs will either benefit or impair care of patients.
The Core Competencies for Interprofessional Collaborative Practice recognizes how communication places responsibility on all team members. Members must have the opportunity to speak up in a respectful way about their concerns and quality of care, and in return be treated with respect. According to the Canadian Nurses Association (CNA) position statement on inter-professional collaboration (2011), it states how the use of interprofessional collaboration is critical for improving client-centred care as well as strengthening effective collaboration with other health professionals (2011). Communication is a common theme that has repeatedly surfaced in my research.
As an advanced practice nurse (APN), one must interact with other medical professionals cooperatively and collaboratively to ensure the best outcomes for his or her patient population. Interprofessional collaboration happens when providers, patients, families, and communities work together to produce optimal patient outcomes (Interprofessional Education Collaborative Expert Panel, 2011). This type of teamwork and cooperation ensures that all of the providers caring for a patient act in a cohesive manner in which everyone including the patient plays a role in the management of the individual’s health. The purpose of this discussion is to evaluate interprofessional practice and provide the view of a
Working in the health care setting, teamwork and collaboration are used frequently to insure that everything runs correctly and efficiently. According to qsen.org, teamwork and collaboration consists of functioning effectively within nursing and inter-professional teams, fostering open communication, mutual respect, and shared decision-making to achieve quality patient care. While assessing the patient a nurse can come into contact and work with many different individuals. These can include other nurses, doctors, therapists, and family
The more health care professionals collaborate, the more knowledge is used, and patient safety can be maintained. Communication is related to interprofessional collaboration, because health care professionals collaborate with each other about the patient through communicating with each other. “Collaboration among nurses, physicians, and other members of the care team can improve the outcomes of care for patients” (Engel & Prentice, 2013; IOM, 2010).
“Physicians and other health care professionals all agree on the importance of effective communication among the members of a health care team. However, there are many challenges associated with effective interprofessional (between physicians and other health care providers) communication, and these difficulties sometimes lead to unfavourable patient outcomes” (Canadian Medical Protection Association, 2011 p. 11).
Intro- Collaboration with the interdisciplinary team plays a big part in the care of a patient.
The World Health Organization (2010) defines interprofessional collaboration in health care as occurring “when multiple health workers from different professional backgrounds provide comprehensive services by working with patients, their families, carers and communities to deliver the highest quality of care across settings” (p. 7) and IPE as occurring “when two or more professions learn about, from and with each other to enable effective collaboration and improve health outcomes” (p. 7). Interprofessional collaboration is contingent on IPE; education promotes collaborative patient-centered care by strengthening communication skills and teamwork. This paper discusses the importance of interprofessional collaboration in healthcare by examining
“Ketchup Clouds” by Annabel Pitcher is a realistic fiction novel set in present day England. After the protagonist, Alice, kills one of her boyfriends, she writes letters under the pseudonym Zoe to a Texas death row inmate confessing what she did in the past year. Alice’s letters explain how she meets two boys, falling in love with one and killing the other. She struggles with her guilt over the murder as she relives the events leading up to the incident and then up to the memorial. Pitcher uses several literary techniques to support the theme that lying to save one’s self usually ends up causing more problems that there were to begin
Collaboration is the foundation to success in any team. In the healthcare setting, interprofessional collaboration (IC) has been a significant trademark among numerous highly successful innovations. Collaboration between nurses and other healthcare providers improves the quality of care, coordination, and communication between the team leading to increased patient safety. Working in a team to achieve common goals implies open communication, respect for others, mutual trust, and honesty. The purpose of this paper is to discuss the meaning of interprofessional collaboration, its implications for practice, describe the role of IC in the provision of patient and family-centered care,
Conflict has been an issue for man since the dawn of civilization. In today’s fast paced world conflict, especially in the workplace, is a frequent occurrence. When that workplace is a health care environment where lives are at stake, emotions run high and collaboration with many different disciplines is required conflict often becomes a prevalent part of everyday life. Conflicts in the workplace can lead to reduced morale, lowered productivity resulting in decreased patient care and can cause large scale confrontations (Whitworth 2008). In the field of nursing whether a conflict is with a peer, supervisor, physician, or a patient and their family, conflict management is a necessary skill.