Conflict Management Assessment
Listed below are five different ways of dealing with conflict (when you and another person have a serious disagreement). Using the following scale, please circle the number that best represents how frequently (often) you use each behavior when confronted with a conflict.
1= you never behave that way
2= you rarely (hardly) behave that way
3= you sometimes behave that way
4= you usually behave that way
5= you always behave that way
1. I avoid the person I am having a conflict with.
1 2 3 4 5
2. I try to understand where the other person is coming from.
1 2 3 4 5
3. I fight the conflict out physically.
1 2 3 4 5
4. I admit I am wrong, even when I believe I am not.
1 2 3 4 5
5. I whine and complain until I get my way.
1 2 3 4 5
Intro
The instrument that I have developed is used to measure conflict management behaviors in high school students, grades 9-12. The instrument is a personal assessment that allows students to answer questions about how they behave during conflicts. The goal of the assessment is twofold, to identify how student participants behave and manage conflicts, and how those behaviors change over time as a result of conflict management lessons.
Definition
Conflicts occur daily on school campuses, and according to Crawford & Bodine (1996), many conflicts that occur at school arise out of differences that include cultural conflicts, social conflicts, and personal conflicts. Such conflicts appear as a result of academic stress, bullying, fights between friends, discipline problems and other instances where students disagree (www.knowconflict.com, 2006). Feindler & Engel (2011) state that the “problems associated with the inappropriate expression of anger remain amon...
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...ations, and community and juvenile justice settings. Retrieved from https://www.ncjrs.gov/pdffiles/conflic.pdf.
Feindler, E. L., & Engel, E. C. (2011). Assessment and Intervention for Adolescents with Anger and Aggression Difficulties in School Settings. Psychology in the Schools, 48(3), 243-253. Retrieved from EBSCOhost.
Gay, L.R., Mills, G. E., & Airasian, P. W. (2009) Educational research: Competencies foranalysis and applications. (9th. Ed.) Upper Saddle River, NJ: Prentice-Hall, Inc. ISBN-10: 0135035015
Mauricio, A. M., Dillman-Carpentier, F., & Horan, J. (2005). An Experimental Evaluation of an Internet-Delivered Conflict Resolution Skills Curriculum in a Secondary School Setting. Journal of School Violence, 4(3), 37-48. Retrieved from EBSCOhost.
Know Conflict. (2006). Conflict Management for High School Students. Retrieved from http://www.knowconflict.com
Bodine, J. Richard, K. Donna, and Crawford. The Handbook of Conflict Resolution Education: A Guide to Building Quality Programs in Schools. San Francisco: Jossey-bass, 1998. Print.
Straus, M. A. (1987). The Conflict Tactics Scales and its critics: an evaluation and new data on validity and reliability.
Gay, L.R., Mills, G. E., & Airasian, P. W. (2009) Educational research: Competencies foranalysis and applications. (9th. Ed.) Upper Saddle River, NJ: Prentice-Hall, Inc. ISBN-10: 0135035015
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