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IKEA case study summary
Business strategies adopted by IKEA Group
Business strategies adopted by IKEA Group
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Competitive advantage
IKEA which has been providing stylish and inexpensive furniture for decades has established a competitive advantage that has contributed to its global market saturation around the world, making them the world’s largest furniture retailer. By staying true to its mission, executing its business plan, and strategically picking its markets, IKEA has provided people around the world with quality products at affordable prices. In the more recent past, IKEA has maintained an advantage over its competitors via an assortment of innovative techniques. Some of these more interesting concepts include an increased social media presence targeted around providing customers a media to share rooms and redecorating ideas around IKEA’s products and the introduction of a customer take-back program for used furniture (Interbrand, 2014).
Competitors
IKEA, like any other company, has numerous competitors competing with the business at different stages. As we optically discern so often in today’s market, the caliber of competition can depend on the sundry of industries and geographic regions the company is conducting business in (IKEA, 2014). In the case of IKEA as a global company conducting business in twenty-six countries they would obviously have numerous competitors. In an endeavor to localize these competitors we will outline them by continent and present the most conspicuous competitors for IKEA in North America, Europe, Asia, and Australia. While the competitors to the IKEA brand are valuable, none besides IKEA appear in the world’s most valuable brand profile performed by Forbes for yearend 2013.
North America
With a presence of fifty stores in North America, thirty eight of which are in the United States, IKEA’s North Am...
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...rations in the UK and Europe, is the largest online retailer of furniture online in the country, according to their website. Milan Directs exclusively online direct to customer business model centers around the sale of home/office/outdoor furniture, lighting, linens, rugs, and home wares (Milan Direct, 2014).While Milan Direct may be the largest online retailer of furniture in Australia, IKEA also competes with Harvey Norman, another local Australian retailer. With stores scattered throughout Australia, New Zealand, Slovenia, Ireland, Singapore and Malaysia, they currently operate 230 plus locations that sell an assortment of home related items. These items include items from the following categories: electrical, computers and communications, small appliances, furniture, bedding, home improvements, lighting and carpet and flooring (Harvey Norman Holdings Ltd, 2014).
Home Depot is the brainchild of Bernard Marcus and Arthur Blank and came about after both men lost their job in the home improvement industry in 1978 (Parnell, 2014). Home Depot has acquired several smaller home improvement stores in both the U.S. and abroad through the years which enabled it to position itself as the world’s largest home improvement chain (Parnell, 2014). Home Depot focuses on the do-it-yourself segment of the market and sells sells tools, construction products and services. Marketing is a strong point for the company. They are able to maintain a competitive advantage by keeping themselves available to their customers at all times. Home Depot has been using both online and offline marketing efforts. The internet has become a very useful tool for the company and part of the reason that they are leading the market in DIY stores. Home Depot currently provides DIY videos on YouTube and Vine that cover current topics that consumers are likely to be interested in. They also have social media pages on Facebook and Twitter, where they have a huge following. They provide online communities where actual employees answer consumer’s questions and provide assistance on
Nordstrom’s retail positioning strategy provides it with the competitive edge it needs to differentiate it from competitors who also serve similar markets.
Nordstrom can continue providing their exceptional online experience and client focused approach using their online system by offering an unmatched online experience that copies their in-store customer service. This would allow Nordstrom to raise its revenue considerably as well as further improving their brand image. I will also discuss specific ways of successful execution, and the steps required to provide Nordstrom a stunning picture of how to execute strategy.
Fashion is important to women; whether it falls under the context of clothing, or how they decorate their home, fashion allows women to express their individuality. With today’s rise in fashion, businesses have to accommodate the demands of consumers by creating shopping strategies that keep the shoppers interested enough to keep coming back. T.J Maxx is one of the many businesses that serve their purpose in helping women achieve their fashion goals. By taking an open floor layout and incorporating it with a mixture between the newest fashion trends and home furniture, T.J Maxx builds an atmosphere that allows women to conveniently purchase quality merchandise for a fraction of the amount they would spend at other shopping stores.
The Target Corporation prides itself on their department store roots with a constant obligation to great prices and stylish originality. The main focus of every Target store is the customer, whom the corporation refers to as a "guest", making them feel more personal. Each guest can expect to walk into a clean, organized, and easy to navigate store with "high quality, stylishly designed items plus all the essentials for his or her life".1 The company also has a significant focus on design. The company employs a "design for all" strategy that says great design is for everyone to enjoy, everyday. The product designers know how to create products you will "love to live with and low prices you can't live without".1 The commitment to design has become a key technique of attracting and keeping their shoppers coming back.
Each country has its own culture, with subcultures inside the dominant culture (Schaefer, 2009, p.69). “Culture is the totality of learned, socially transmitted custom, knowledge, material objects, and behavior” (Schaefer, 2009, p.57). Values, artifacts, and ideas are also part of culture (p57). With globalization there is the integration of these cultural aspects, as well as language, social movements, and ideas throughout the world (Schaefer, 2009, p.20). Internationalization helps with this integration. Internationalization is the process of planning and implementing products and services so that they can easily be adapted to specific local languages and cultures (Linfo, 2006). Numerous American retail firms have expanded to other countries. Many have been quite successful due to their internationalization. However, failure to study the culture, retail practices, and consumer market of the country they intend to expand to can be quite costly. Although Home Depot is one of the world’s largest home improvement stores, their expansion to Chile cost them enormous financial loss, resulting in their divestment (Bianchi & Ostale, 2006, section 1, para3). This paper will look at successful international expansion of Home Depot stores, analyze what mistakes were made in Chile, and make suggestions of what could have been done differently.
and will work their best to achieve them. With this management style, IKEA can use various methods of communications (see E5). However this type of management style could make decision-making slow and is not appropriate to some businesses such as, manufacturing industries. The organisational structure, culture and the management style of IKEA have to perform successfully so that, together they can achieve the company’s objectives. For example, to increase profitability: the communication within the organisation have to be clear so that, staff can understand what jobs have to be carried out; staff have to be motivated to perform the job; the relationship between managers and staff have to be strong and committing; the organisation have to encourage staff to create new ideas and share them amongst others; democratic managers have to listen and act on the opinions of workforce, democratic managers have to make sure that the workforce is well aware of the objectives of IKEA, etc.
IKEA has a slightly different organizational structure compared to other large worldwide company. Ingvar Kamprad founded IKEA in Sweden in 1943 when he was 17 years old. The company vision is ‘To create a better everyday life for the many people’ (Inter-IKEA Systems B.V., 2014). Truly, IKEA has provided many home furniture that at acceptable price for the consumers. Besides, The IKEA group of companies has an ownership structure that ensures independence and keep the long- term sustainability for the business. The IKEA group includes the INGKA Holding B.V. is still a privately held company, both parties were owned by the Stichting INGKA Foundation (Inter-IKEA Systems B.V., 2014). The Stichting INGKA Foundation can only use their funding either to donate to charity through the foundation or to reinvest int...
Another example of IKEA’s international strategy in building good relationships with suppliers is in Asia, especially in Vietnam, where IKEA expanded its own supply base. Vietnam manufacturers offers low cost labor force and not expensive raw materials, while IKEA provides the view of creating a long-term, high-volume business relationship, and advice on finding the best according to the price raw materials, setting up and bulding factories, choosing what machines, equipments
DataMonitor, 2007. IKEA major retail competition in the US are: Furniture Brands International Inc., Office Depot Inc., Sauder Woodworking Co., Stanley Furniture Company, Inc., and Staples , Inc. This paper will identify the key macroeconomic variables that affect IKEA and the retail industry as a whole. To better understand the effects of such variables upon the industry, two specific variables will be developed further.
IKEA is more than a furniture store they are a company driven by values (IKEA, 2014). The company seeks to make their consumers lives easier by providing them with modern, innovative, inexpensive products which they use to tackle daily home activities. IKEA Group has 298 stores in 26 different countries (IKEA, 2014). The company’s vision is “to create a better everyday life for the many people” (IKEA, 2014, para 1). Using innovative techniques for creating, producing, and marketing their products IKEA can provide consumers with durable products for reason...
Although the retail market for home furnishings and decorations is quite large and technically growing, its projected growth rate for the industry as a whole in the coming year is still a meager 1%. Big Box retailers like Costco and Sam’s Club have tried unsuccessfully to capture market share. Likewise, department stores, like Macy’s and JC Penney, who once thrived on furniture sales, are no longer seeing furniture as profitable. High-end suppliers of premium products have mostly disappeared, but interior designers still drive sales of the carriage trade (ABTV Industry Watch Report, 2013).
The world is developing every day and we continue to discover new and innovative ways to better our quality of life. A trend that everyone seems to be focused on is saving the environment, which is also known as sustainable living. Not only does this apply to our lifestyle and environment, but it also translates into design. Sustainable living is becoming more popular around the world and is a lifestyle using skillful and sensitive design. It eliminates negative environmental impact and requires renewable resources. We each have decided to research different furniture companies to broaden our knowledge of the innovative practices used in each company. Throughout our paper we will introduce each of our companies and the products and practices they use to produce sustainable furniture. Our research will show that sustainable furniture design is beneficial to consumers by allowing them to live a more environmentally friendly lifestyle as their manufacturers develop innovative ways to make renewable furniture.
E-commerce is available on Ikea’s website to selected countries, and they provide an e-mail address to customers who have queries about their business.
In advertising its products, the IKEA catalogs played a primary role as they were attractive and easy to use. The efficiency of IKEA products and quality of design were emphasized in the catalogs. Every household in the area surrounding a new store received a copy of the catalog during the busy years of expansion. Although direct mail-order sales usually represented a very small portion of the total sales. The whole IKEA range was not offered by the catalogs. To attract new customers to the stores, they were always a key factor. Throughout the world, IKEA continued to open stores in different locations and attracted various customers. It was interesting to look at a company offering the same basic products at all stores and do well in many different cultures with different tastes. Lastly, the IKEA’s current number of employees in retail and expansion functions is 116,500 as of 2015. Thus, the total sum of employee worldwide in 2015 was 155, 000. Literally, the rate of employee would be increased in terms of business development in the future. (Brammer, Jackson, and Matten,