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Effective communication needed in the health care setting
Effective communication needed in the health care setting
Communication applied effectively to health care settings
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"Charge Nurse"
Charge Nurse is a registered nurse responsible for the management of a patient care unit. The primary purpose of the job of a Charge Nurse is to provide direct nursing care to the patient, and to supervise the day-to-day nursing activities performed by nursing assistants. Such supervision must be in accordance with current federal, state, and local standards, guidelines, and regulations that govern the facility, and as may be required by the DON (Director of Nursing) or Nurse Supervisor to ensure that the highest degree of quality care is maintained at all times. As a Charge Nurse, they are delegated the administrative authority, responsibility, and accountability necessary for carrying out the assigned duties.
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my previous work at a skilled nursing home at San Francisco. I had work there for 10 years. As an LVN (Licensed Vocational Nurse), I was assigned to do a Charge Nurse. I was able to practice delegation, admission, skin assessment. Even though I was a Charge Nurse, the DON (Director of Nursing) would supervise me. Some of the reasons why Licensed Vocational Nurse assigned to do a Charge Nurse it's because the lack of Registered Nurse applying to the facility. And if they do hired a Registered Nurse, they don not usually stay there for several months. Newly hired Registered Nurse would leave as soon they get hospital jobs, because of better benefits and salary wise. When the management change, they wanted to appoint Registered Nurse to be in charge on the floor. My days of following a Charge Nurse, as soon the nusrse arrived on the floor, the Charge Nurse makes a quick room-to-room check, or as they called it "Make-rounds" just to make sure that the patients they are receiving are in stable condition, make sure the call lights are within reach, and patients on tube feeding that their head of bed are elevated to prevent aspiration. After the Charge Nurse does their rounds, they will receive a report from the previous shift. Morning staff that assigned on the floor will meet for "report". The Charge Nurse I was following is working in the morning and receiving a report from the graveyard shift. The graveyard shift nurse would report if there's any appointment, any change of conditions that requires attention such as falls, infection, new admissions. The graveyard nurse will endorse if there is an order for nothing-by-mouth, diet change, medication changes, laboratory procedures such as blood samples that have been done that requires follow later for the results, any patients that are taking antibiotics. Once the report is done, the CNAs will get individual endorsement such as which patients need shower first, who requires assistance when patient ambulates, certain instructions from family members that patience needs to wear certain clothes. The Charge nurse will endorse CNAs who needs vital signs for this day, any patient that needs to be weigh, and patient that requires assistance during meals. There are two licensed nurse on the floor, one is Medication Nurse, the other is the Charge Nurse.
Medication Nurse will pass medications, and calls pharmacy for medication refills. Usually the Medication Nurse is an LVN. The Charge Nurse will receive phone calls for new orders, laboratory results, receive information regarding admissions, and will talk to family members for any concerns. Both licensed nurse collaborate and report any changes so that everyone is on the same page. For example, if the Charge Nurse receives an order for new medications, the Charge Nurse has to tell the Medication Nurse for changes. The Charge Nurse has to input the new order in the Medication Administration Record (MAR), inform the patient (if they're mentally stable), and inform the responsible part. The Charge Nurse then writes what just occurred in the communication record. The communication record is what nurses use to write what occurred during their shifts. The DSD (Director Staff Developer), is a Registered Nurse that will review the communication report and use it on their Interdisciplinary meeting conference. The DSD is assigned for hiring new employees, does in service meeting with other staff such as continuing education for the Certified Nursing Assistants. Sometimes, all staff meeting for address concerns of each individual. The Charge Nurse does the treatment, calls the doctor for any change-of-condition of the patients, such as fever, skin conditions, etc. The Charge Nurse does the weekly skin assignment, updates the care plan if there are any changes. For example, the patient's care plan initially is for urinary tract infection, if the following nurse receives an order for antibiotics, that Charge Nurse has to update the care plan. So when other nurses comes in to check for the care plan, they will know what treatment has been done, and to know if the treatment is working or not. The care plans that are not resolved are placed in the treatment record,
once the change of condition is resolved, they are filed in patient's chart. At the end of the shift, the Charge Nurse does the charting for change-of-condition, and Medicare insured patients. Charting for Medical insured patients are usually not done unless there is an occurrence such as change-of-condition, or patient is on antibiotic order, etc. Charting has to be patient-care related like "call light within reach" or "Aspiration precaution observed." When you chart a condition, it follows with intervention, and evaluation. Charge Nurses uses SBAR for reporting for change-of condition. Incident report is not filed in patient charting. The incident report is reviewed in interdisciplinary team meeting or individual performance evaluation to come up a plan to prevent this incidence from happening again. What I learn from following a Charge Nurses, each have different leadership styles. Some of them does not stick to one leadership styles. It depends on the situation, if the situation is urgent like "Code Blue" the Charge Nurse is more authoritarian. If it comes to CNA's assignment problem, democratic style is more appropriate for that situation because you're addressing the concerns of individuals. Some Charge Nurse uses laissez-faire leadership style, like the Charge Nurse trust the Medication Nurse base on his or her experience working on that unit that he or she will report to the Charge Nurse for abnormal blood pressure. If I get to pick a leadership style, it would be a situational leadership style. It is a jack-of-all-trades. "The ability to diagnose, choose, and alter behavior to implement a leadership style best matched to the situation is a critical skill needed for effective leadership" (Huber, 6th edition Leadership Nursing Care Management, pg. 11). You can basically work anywhere if you developed a situational leadership. There were times when I encountered a Charge Nurse that uses authoritarian styles at all times for any situation, it demoralize the working staff on the floor. Some employees felt that intimidated and they feel that their input in care is not needed., and some of their concerns are not validated.
Nurses have a considerable amount of responsibility in any facility. They are responsible for administering medicines and treatments to there patient’s. While caring for there patients, nurses will make observations on patient’s health and then record there findings. As well as consulting with doctors and other healthcare professionals to plan proper individual patient care. They teach their patients how to manage their illnesses and explain to both the patient and the patients family how to continue treatment when returning home (Bureau of Labor Statistics, 2014-15). They also record p...
When I am older I would love to be a Nurse Practitioner, I enjoy helping people when they are sick and taking care of them. Another reason I want to be a Nurse Practitioner is because my sister is also a Nurse Practitioner.
Essay 1: How will you contribute to the mission of the Nurse Corps scholarship program in providing care to underserved communities?
The nurse needs to recognize the limitations of each staff member and learn what assignments are within the scope of their practice and what are tasks that need delegation. Delegation is defined as a complex process that requires clinical judgment and final accountability for patients’ care (Weydt, 2010). An assignment is defined as “giving someone else a task within his/her own practice and is base on job descriptions and policies” (NCSBN, 2005, p. 1). The Board of Registered Nursing (BRN) and the Board of Vocational nursing & Psychiatric Technicians (BVNPT) website, lists what duties the RN and the LVN can legally do and is within their scope of practice, this is called the ‘nurse practice act’. A nurse assistant personnel (NAP) or Unlicensed Assistive personnel (UAP) may perform different tasks depending on the state that they reside in, but most include tasks that are considered activities of daily living (ambulating, hygiene, grooming)(NCSBN, 2005). The LVN can perform tasks that the nursing assistant can do, as well as other tasks which include: medication administration (oral, subcutaneous, intramuscular), simple dressing changes, wound care, suctioning, catheter insertion, drawing blood from a patient, and starting an IV and intravenous fluids. IV and blood draws are dependent on the LVNs certification, competence, and
Licensed practical nurses (LPN 's) fill an important role in modern health care practices. Their primary job duty is to provide routine care, observe patients’ health, assist doctors and registered nurses, and communicate instructions to patients regarding medication, home-based care, and preventative lifestyle changes (Hill). A Licensed Practical Nurse has various of roles that they have to manage on a day to day basis, such as being an advocate for their patients, an educator, being a counselor, a consultant, researcher, collaborator, and even a manager depending on what kind of work exactly that you do and where. It is the nursing process and critical thinking that separate the LPN from the unlicensed assistive personnel. Judgments are based
The Nurse Practice Act or NPA was created to not only protect nurses during their practice, but the public as well. According to American Nurses Association (2012) "Acts are intended to protect patients from harm as a result of unsafe or incompetent practice, or unqualified nurses" (para. 4). These set rules and regulations are in place to allow safe and efficient nursing practice in any setting.
Certified Nursing Assistants "perform delegated nursing task under the supervision of a licensed practical nurse (LPN) or registered nurse (RN)" (Sorrentuino & Remmert, 2012). Nursing assistants are trained and certified to "provide basic quality of life care" (Botonakis, 2012) which includes assisting patients and residents with activities of daily living(ADL) such as; feeding, grooming, hygiene, housekeeping task, toileting; transporting patients and assisting with mobility. The responsibilities of nursing assistant vary based on state regulations, employment setting and the employer's individual policy and patients' individual needs (NCDHHS, 2013).
Mrs. Denise Callaway (RN, BSN) is my charge nurse at the hospital in rural Georgia. She is a patient advocate. In her interview, she stated that she is a patient advocate first and foremost. She believes that all nurses, RN?s and LPN?s, have a responsibility to advocate for their patients. She admits that she try to put herself in the patient?s and/or family?s place. She was taught to? do unto others? and she has followed that philosophy throughout her nursing practice. Mrs. Callaway always encourages her staff to see the best in the patients. She never sets in an office. She is always out on the unit helping staff, it does not matter if it is housekeeping, and she is always there to lend a hand when needed. She always includes her patients
The nature of the work is very similar for the C.N.A. and L.P.N. A C.N.A. work includes performing routine tasks under the supervision of nursing staff. They answer call bells, deliver messages, serve meals, make beds, and help patients eat, dress, and bathe. Aides also provide skin care to patients, take pulse, temperature, respiration, and blood pressure and help patients get in and out of bed and walk. They also escort patients to operating rooms, exam rooms, keep patient rooms neat, set up equipment, or store and move supplies. Aides observe patient’s physical, mental, and emotional condition and report any change to the R.N. Likewise the L.P.N. provides basic bedside care. They take vital signs such as temperature, blood pressure, restorations, and pulse. They also treat bedsores, prepare and give injections and enemas, apply dressings, apply ice packs and insert catheters. L.P.N.’s observe patients and report adverse reactions to medications or treatments to the R.N. or the doctor. They help patients with bathing, dressing, and personal hygiene, and care for their emotional needs.
Although those tasks are not done at the same time by each nurse who has a specific patient, it requires clear communication and making an effort for the benefit of other team members. For example, a hand off report is very important so that the continuation of care from nurse to nurse can transition smoothly with each shift. That means that each nurse should make an effort to gather all pertinent data about the patient’s status, orders or procedures to anticipate, and anything that will help the nurse coming on to provide good care without having to jump through hoops to figure out what was done and what should follow. The other way in which nurses help each other is by maintaining their documentation as clear and thorough as they can. Not only does it paint a picture of where the patient is at that moment, but it also provides a safety net for legal
Demonstrates effective communication utilizing clear, concise and effective verbal, written and electronic communications. Possesses the ability to work effectively with all levels of personnel and collaborate with other professional disciplines to ensure effective patient care delivery and achievement of desired patient outcomes. Continuously exercises informed judgment based on current level of education and uses individual competence and qualifications as criteria in seeking consultation, accepting responsibilities and delegating nursing activities to others. Demonstrates caring and concern for patient and their families. Demonstrates honesty and integrity in all aspects of conduct. Accustomed to fast-paced environments where competence,
A leader is described as a person who guides others and has authority and influence over others. They work to influence others into meeting certain goals. There is no right or wrong definition of a leader and there is no recipe that ensures effective leadership. Successful leaders have a good balance of vision, influence, and power. Leaders gain their authority from their ability to influence others to get the work done; because of this, anyone has the potential to be a leader. (Finkelman. 2012, p15)
Saying that you are a registered nurse is a broad statement. Registered nursing is a job that has many aspects. Registered nurses work in many different settings and they carry out many different routines. As a registered nurse you could be exposed to many different opportunities. My goal is to be a registered nurse but, I need to learn a lot. Becoming a being a registered nurse requires a lot of hard work and effort but, if I focus on my goal I will be able to achieve it.
Care planning is one of these tasks, as expressed by, RNCentral (2017) in “What Is a Nursing Care Plan and Why is it Needed?” it says, “Care plans provide direction for individualized care of the client.” A care plan is for an individual patient and unique for the patient’s diagnosis. It is a nurse’s responsibility to safely administer a patient’s medication prescribed by the doctor. Colleran Michelle Cook (2017) in “Nurses’ Six Rights for Safe Medication Administration,” she says, “The right patient, the right drug, the right dose, the right route and the right time form the foundation from which nurses practice safely when administrating medications to our patients in all health care settings.” Nurses must be safe when dealing with medications, and making sure they have the right patient. Nurses document the care that is given to their patient, as said by, Medcom Trainex (2017) in “Medical Errors in Nursing: Preventing Documentation Errors,” it states, “Nurses are on the front lines of patient care. Their written accounts are critical for planning and evaluation of medical interventions and ongoing patient care.” Nurses must provide an exact, complete, and honest accounts of everything that happens with a patient. Doing this allows for the proper evaluation, and medical interventions for the patient. The typical tasks a nurse involves care planning, administration of treatments and medication, and documenting the care given to a
There are three main types of restraints used: physical, chemical, and seclusion. Physical restraint, which is the most commonly, involves the use of an intervention or device that hinders the patient from moving or restricts the individual from contact with his or her body (Bauer & Weust, 2017). A physical restraint usually involves one or more of the following: a wrist, ankle, or abdomen restraint, a sheet tucked in so tightly it restricts movement, the use of all side rails to prevent the patient from leaving the bed, the use of an enclosure bed, and tightly holding the patient so he or she cannot move limbs or head and cause further damage to self or others (Springer, 2015). As with all restraints, an order for a physical restraint must