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Effects of intercultural communication
Effects of intercultural communication
Characteristics of multicultural education
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Intro: Multiculturalism nowadays, Purpose of this essay
There are theories and studies that describe the characteristics of intercultural negotiation. Firstly, Edward Hall (Hall, 1959) defines two types of cultures depending on the context:
High-context cultures are those where the context has more importance than the words. In this type of cultures the word is not decisive and, as a result, less legal documents are used. This is why negotiations are slower in high-context cultures. Businesses are also slower because they require a personal relationship that establishes trust between the parties.
Low-context cultures are those where cultural messages are explicit and words convey most of the information. In this case legal documents are essential.
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Thus, individualist cultures emphasize self-interest and put individual needs above those of collectivist cultures that prioritize the needs of the group as a whole over those of individuals.
In individualist cultures, norms promote the interdependence of individuals by emphasizing social obligations. Members of individualist and collectivist cultures differ in many ways and both confrontational and motivational behaviors may come from that cultural value. Consequently, resistance to confronting directly in a negotiation can derive from the emphasis on cooperation in collectivist cultures (Hall & Hall, Hidden Differences, 1995). While Germany is an individualist culture, Spain is an intermediate culture, between individualist and
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Additionally, the relationship you have to have in the workplace, and especially during a meeting, always has to follow a line of politeness and respect. Relationships between bosses and workers are formal. On the other hand, for Spaniards, punctuality is not that important; it is more important to reach strong relationships. Therefore, they way the meeting is going to progress and the relationship between both parts is far more important than punctuality.
As of the materials used in the workplace, on one hand, Germans rely more on the printed work than the spoken work. Therefore, it is always important to put information and decisions in writing because it shows trustworthiness and it is more accepted. On the other hand, it is the opposite in Spain; more emphasis is given to spoken rather than written words. For example, when you do business, it is not enough to send the information written, it is very important to follow it up with a phone call to discuss
Individualism outlines the link between the ‘individual and the collectivity which prevails in a given society’ (Hofstede, 1980: 213). The main distinction amongst individualism and collectivism is the way that people of various cultures classify themselves (Di Cesare and Sadri, 2002). They recognize themselves as either an individual or a member of a group. Individualism is the extent in which societies look after themselves and their immediate family while in collectivist societies, individuals belong to groups that tend to them in exchange for wholehearted allegiance (Torrington, 1994; Hofstede, 2015). Individualist actions are motivated by their own attitudes and customs, while collectivists are focused by collective norms (Kulkarni et al, 2010). Also, individualists are more focused toward undertaking a personal task, while collectivists are driven more in the direction of achieving balanced relationships (Kulkarni et al, 2010). In certain societies, being an individualist is seen as an advantage while in other societies it can be viewed as isolating. The amount of individualism or collectivism in a particular society will influence the essence of the relationship among the individual and the organization they belong (Hofstede, 1980). From the viewpoint of the organization, individuality can be looked at as the worker’s independence in distinction to the organization. The level of
This article provides me a detailed research on a group of American and Chinese adults with plenty of data and analysis. They provided a lot of real and objective opinion on the comparison between individualism and collectivism. The fact of the whole respondents are students gives me an advantage on finding better ways to understand and use this research in my
(1994). Beyond Individualism/Collectivism: New Cultural Dimensions of Values. In U.Kim, H.C. Triandis, C. Kagitcibasi, S. Choi & G. Yoon (Eds.). Individualism and Collectivism: Theory, Method, and Applications. Thousand Oaks, CA: Sage, pp. 112-115.
...tract, some cultures view the negotiation process as being about building a relationship, not getting a signed contract. In this type of negotiations the culture who is more concerned about a contract must work at building a relationship, rather than just stating the positive facts of the contract for both companies. Such misunderstandings could result in the negotiations leading to the loss of a contract. If business people do not know more than just the cultural tendencies of the people they are negotiating with, then they will have a much harder time to relate, connect, and ultimately to get a contract. Not knowing more than just cultural tendencies of people that you are working with can create frustrations and misunderstandings for others and yourself, and worst of all, it can lead to a breakdown in communication and the relationship between two companies.
One noticeable cultural difference between the society pictured in this chapter and our American society seems to be a collectivist ideology. In America we value the individual and place emphasis on distinction from the group. This causes a strong sense of competition, and leads people to take actions that would benefit themselves in spite of negative effects that may trickle to other members of the community. The culture pictured in our reading, however, seems to place greater value on family and community goals rather than the needs or wants of specific individuals.
Each and every culture is defined by their people. The people make up the part of the whole and cultures function differently for a variety of reasons (Mooji, 2014, p. 81). Internal and external factors on both the macro and micro level play important roles within a society. Countries can be categorized into one of two types of cultures: collectivist or individualistic. These cultures are opposite, each culture possesses descriptive characteristics which include “religion, family structure, … and social class structure” among a number of other characteristics to which the people within the “given societies view as very important, if not critical” (Mooji, 2014, p. 82). Simply stated, Mooji (p. 90) defines people in collectivist cultures as
“Individualistic cultures, in the western-hemisphere, [such as the United States,] emphasize… personal identity and self-determination. Conformity is far less pervasive in individualistic societies because democratic choices and laissez-faire viewpoints are somewhat considered.”
First of all, to identify the importance of context in cross culture communication is to follow it in stages. Context is the background information that one will use to create a realistic
The next communication gap concerns with the individualism- collectivism dimension, which is the degree an individual is integrated into groups in a society (Hofstede, 2001). Individualistic cultures like the U.S put a strong emphasis on individual autonomy and independence, whereas collectivist cultures like Vietnam believe in belonging, obligation
Culture forms the framework for our thoughts and behavior and is defined as sets of values and principles individuals have about how nature and society work, as well as the norms of behavior, derived from that set of values (Gorodnichenko & Roland, 2014). According to Heine (2012), cultures that are individualistic include a variety of customs that encourage individuals to place their own personal goals ahead of those of the collective. In contrast, cultures that are collectivistic include many cultural practices, institutions, and customs that encourage individuals to place more emphasis on collective goals. Furthermore, the dimensions of collectivism and individualism help us to understand cultural differences in a wide variety of psychological
In the diverse world in which we live, each country has its own identity and culture. In fact, a culture has its own languages, traditions, customs and social particularities. We can therefore assume that the relationships between individuals change from culture to culture because of cultural distinctions such as impressionism and individualism. Indeed, in a collectivist culture, individuals see themselves as a part of a group, while in an individualist culture individuals are independents from the community. Therefore explaining the differences between a collectivist and an individualist culture with the examples of the United States and the Ivory Coast can help any sociology class student to understand how
collectivism is the degree “to which a society is based on satisfying the needs of the individual versus satisfying needs of the group” (Hofstede, 2001). U.S. scores higher (91%) than India (48%) in terms of individualism. Individualism (I) stands for a society where everyone is expected to look after themselves and their immediate family only. It also signifies that success is based on an individual’s achievement and people deliver their best performance when they work alone. In contrast, collectivism (We) stands for a society where people prefer to live in cohesive groups that take care of them in exchange of loyalty. They value the welfare of their group, sacrifice for them over their own individual needs and are actively attached to them throughout their life. Thus, the contradiction in the perception of this dimension significantly impacts work relationships between U.S. and
Hofstede’s research present a static view of culture yet culture is dynamic. The model only offers a single cultural profile per country while country members and companies will often be subject to multiple, potentially conflicting, cultural currents. Despite these and other criticisms, Hofstede’s work, as stated, remains the dominant model for cross-cultural
Any negotiation challenges the parties involved in a variety of ways, but parties with conflicting interests face important additional difficulties when attempting to negotiate an agreement across culture lines. Not only will the difficulties arising from the known similarities and differences of opinion be more pronounced, but also unsuspected factors could easily enter the picture and condition perceptions of the situation. In cross-cultural negotiations, a reasonable second acknowledgment should be that the hidden factors that are always at work are more likely to interfere with reaching an agreement. It is especially important that this acknowledgment be understood to apply not only to the dynamics of interactions across the table, but those of individuals on the same side of the table. [At times, it may be tempting to attribute the outcomes of negotiations to a single variable (such as the culture or the relative power of a country).] The term culture has taken on many different meanings but basically it reflects the shared values. Culture affects negotiations in different ways. In this paper, we are going to discuss the American and Jap...
Personality is shaped by biological and cultural influences. Culture shapes patterns of socialisation, which shapes variance in personality (Triandis & Suh, 2002). The study of personality across cultures is useful as it informs us of variation between cultures, and similarities within cultures, thereby offering evidence of aggregate cultural characteristics (John & Srivastava, 1999). Culture may be considered as society's collective memory (Triandis, 2001), and important aspects of culture are termed cultural syndromes(Triandis, 2001; Caldwell-Harris & Ayçiçegi, 2006), and Individualism and collectivism are examples. Collectivist culture refers interdependency within in-groups and prioritising the needs of the group above the individual. Conversely, individualist cultures, which favour autonomy and independence, giving priority to their personal goals (Triandis, 2001). Personality refers to an individual's stable characteristic patterns of thought and behaviour and includes characteristics of collectivism and individualism (Yamaguchi, Kuhlman & Sugimori, 1995). A person with individualist characteristics is termed idiocentric, and someone with personal collectivist characteristics is termed allocentric (Caldwell-Harris & Ayçiçegi, 2006). This review aims to assess the available research regarding