Case Study Of Four Seasons Hotel And Resorts

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The design of a lodging facility is an important aspect in differentiating the facility from its competitors while attracting consumers. Most facilities focus on the exterior design and forget about the interior design of the hotel. The exterior design is what is going to draw in consumers into the facility and the interior design is what is going to get the consumer to stay. Interior design is just as important as the exterior design. It is noted in the article, The importance of Interior Design in the Hotel Business that “first impressions are the most lasting” (Hotel, 2016). The Four Seasons Hotel and Resorts does just this, these facilities go above and beyond in order to be recognized as the company that manages the finest hotels, resorts, …show more content…

Condé Nast Traveler Hot List
• Four Seasons Hotel Casa Medina Bogota and Four Seasons Hotel Seoul were both named by Condé Nast Traveler as two of the Best New Hotels in the World in 2016.
Condé Nast Traveler Readers’ Choice Awards 2016
• Once again, Four Seasons was the most awarded luxury hospitality company in the Reader 's Choice Awards, with readers voting 53 Four Seasons hotels and resorts among their favorites in the world.
• Three resorts included in the 50 Best Resorts in the World including Four Seasons Resort Koh Samui, Four Seasons Resort Seychelles, and Four Seasons Tented Camp Golden Triangle, Thailand.
Forbes Travel Guide Five-Star Awards
• 26 Four Seasons hotels and resorts were recognized with Five-Star designations, more than any other hotel brand and a record number of Five-Star awards for Four Seasons.
• Six new Four Seasons were awarded Five-Star ratings this year, the most Five-Star additions by a single Hotel brand since the list’s …show more content…

If guests are not comfortable with the overall design of the hotel they are not going to feel comfortable and go to another one. The services that Four Seasons provides makes the guest feel welcomed as soon as they drive up to the hotel/resort. Guests can expect great service, quality, and an over the top experience while staying at a Four Seasons hotel. With each hotel being different guests can be excited and eager to go stay at another hotel/resort in a different city or even country simply because it is going to be different than the one they stayed at before but knowing all the beds are the exact same and the most comfortable keeps consumers loyalty. Four Seasons does a tremendous job at designing each facility uniquely and providing services that don’t go unnoticed which is why as a lodging facility they do very very well. Four seasons is a perfect example of a lodging facility that does superior

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