Case Study Of Ford Fiesta

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UCD Michael Smurfit School of Business Krishanu Sharma: 15203311 Q1) How successful has this campaign been? What are the right metrics to use? A1) “How you act as a marketer on media, ensures how the public will react in marketplace”. This message has been aptly looked upon by Ford Motors, in successfully positioning their product ‘Ford Fiesta’ in the US Marketplace. Social Media is an economic system as well. But, Ford capitalized on a completely different way of influencing the people to target them as their initial agents, by shaping it into a ‘Gift Economy’. To start off, launching the product by analyzing the behavioral aspects of the public, was a calculated metric to decide on the launch. Then targeting the deepest strata of Social influencers, …show more content…

3) Consumer Engagement- Features like eye-catching colors, 7-shades lighting, engaged with communications and entertainment systems, gained a hype with the model of VMC (Viral Marketing Campaign). The demographics engaged had a profile distribution of 65% Males and 35% Females, who were under the age of 34 years (Primary Target Segment), and 81% Non-Ford owners. 4) Leads (Interested Potential Customers) – There was a high conversion rate among the market segment of Age Group 21-34. There was a high demand for Test Drive and pre-orders soared up, greatly by the influence of Facebook and YouTube. Ford announced a global sales of 500,000 prior to the launch in USA. However, even with the prices soaring high year by year in the small-cars segment, Ford increased heavily in Sales volume. 5) Conversion Rate (to Test-drives) - The people showed heavy interest in Test Drives. 17% of recorded 6,000 in total people were provided by agents. Special Test Drive evens resulted in approximately 35,000 …show more content…

2) Social-Behavioral Acceptance- The tech-savvy society was reflecting its worth, with an average rate of 92 tweets/day, referring to FFM. 162,000 people looked for Fiesta at events. 3) Nature of the Content- User generated content helped to build reliability and trust in the brand Ford, as well as the product Fiesta. Agents posted approximately 210 photographs on Flickr, a network with heavy influence at the time. 4) Viral-Quotient per Content (Any Media) - Most popular YouTube video was viewed 200,000 times. On an average, a video was viewed 1600 times. This builds upon the idea of Customer engagement, and Content distribution in the social space, that relates heavily to the very purpose of such a campaign. Also, this entire communication was user-generated, so the message didn’t look, at least to say, to be coming out in the form of ‘Company Promotion’. Q2) What should be done next? Do we keep agents engaged and if so, how? How do we keep the buzz alive with still over 6 months until the car goes on sale? A2) As James Farley, Vice President for Global Marketing, Ford Motors, analyzing the campaign, 2 main objectives have been

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