Case Study Of Brunt Hotels

1577 Words4 Pages
bulb-icon

Recommended: The importance of cultural differences in international businesses

After reading the first part of the report, the things I would see as priorities would be initially to develop the knowledge bank on the hotel business overseas. Whilst the process of running a hotel in one country will be very similar to that of running one in another country, there are a number of things the business will not understand, and to avoid risk they need to quickly grasp the peculiarities of the local market quickly. Utilising the team of consultants employed will be critical, no information they provide should be ignored, it will all help.
I would then focus on the development of the personnel the business employs, given the news that a number of the management team would like to work overseas, a plan would have to be put in place …show more content…

These managers will act as the firm’s representatives, instilling our corporate values, whilst working to make the Brunt Hotels brand as special in France as is it here in the UK. It is a strategic aim to grow our European operations significantly over the next decade, so the possibility for development for the success applicants can not be …show more content…

Chief amongst them is the goal of delivering a first class customer experience, which you shall achieve by recruiting and developing the best hotel management/support team, to ensure your hotel runs as effectively and efficiently as possible.

You will be an entrepreneurial leader who has held a management role within the group, and be looking for your next challenge. You will have demonstrable commercial acumen, with practical financial experience, capable of controlling the budget and accounting process of a growing hotel. You will have an inclusive management style, supportive of your team, and have a demonstrable track record of developing teams. It is also expected that you will have experience of process development as a key focus of the role shall be the ongoing program of continuous development across the hotel, and the group.

On offer is the chance to play an integral part in the growth of the business, where your hard work and dedication shall be rewarded, and where your success could be a springboard to bigger things within the growing

Show More
Related

  • Internal Audit For Harrah's

    1650 Words  | 4 Pages

    The company takes great effort in nurturing and developing all of its employees in its quest for delivering superior customer service to its patrons.

    Read More

  • Premier Inn Case Study

    1047 Words  | 3 Pages

    Accommodating customer requirements in most supply chain arrangement requires a forecast to drive the process. (book page 133) When looking into the definition of forecasting which is projecting what is going to be sold (units, seats, rooms etc) it is also important to take into consideration where and when in order to reach the future goals. (book page 133) Since it is argued that effective supply chain and logistical capacity is an important competitive advantage. (Christopher 2005) Where maximizing the revenue is the key element in hospitality sector and for hotel industry there is an increased attention on effective demand management and forecasting for reservation systems. (http://www.sciencedirect.com/science/article/pii/S0169207002000110)

    Read More

  • Harvard Case: Launching The Bmw Z3 Roadster

    1183 Words  | 3 Pages

    4 company’s skills and objectives, the customers they were trying to attract, the competitors they

    Read More

  • Careers in Lodging and Food and Beverage Management

    1380 Words  | 3 Pages

    Now that you know what the positions are looking up the details would be the next step. The General Manager of Hotel and Lodging is responsible over all the operations of the hotel. It is important for the General Manager to make sure that timings run smoothly and all employees are doing their jobs and the guest are happy. In order to get this job done there are several directors that report to the General Manager. The Director of Human Resources oversee the Human Resources Department where all of the employees needs are taken care of and the hiring/firing of employment takes place.

    Read More

  • Hampton Inn Case Study

    399 Words  | 1 Pages

    b)     Managers – that they have very little to no control over their property or employees. It seems like many important decisions have been taken away from managers, and they can not react in the best interest for the hotel chain because what’s in the customer’s best interest is usually not the same as the company’s best interest.

    Read More

  • Analysis of Hilton Hotels

    870 Words  | 2 Pages

    The Hotel industry has become very important in the past years due to immense traveling and growth of international business. Hotel industry not only plays an important role in the life of people but as well as the economy of the country. Development and advancement in the Hotel industry have rapidly been taking place and especially since the rapid change in technology, it is very important for hotels to be promptly keeping up to date. When the hotel industry is spoken of, there are many famous hotels but one hotel company that has been outstanding in growth and other aspects of business, like in Leadership, Teamwork (Employee turnover), Motivation (Customer retention and satisfaction, Goals and objectives, (changing the way hotel business has worked), and Change within the company; structurally inside and physically outside, adding elements, like entertainment, gaming, and outdoor activities, is the Hilton Hotel Company.

    Read More

  • Accor Hotel Case Study

    1089 Words  | 3 Pages

    Accor Hotels is a multinational hotel group which owns, operates and franchises over 3700 in 92 countries representing several different brand names. The brands they represent range from budget, economy to five star accommodation. This hotel group is classed as a large organisation, they call their Human Resource department Talent and Culture this department consists of managers and staff who 's main focus is the Human Resource Management roles and responsibility. The Human Resource role and responsibility within the Accor company is the human resource manager as it a large business, this department supports business and running of the business. The human resource manager is responsible for employee engagement, employee relations, recruitment and selection, health and safety and legislation.

    Read More

  • Oberoi Group Hotel Case Study

    1304 Words  | 3 Pages

    We recommend Vikram to use service quality framework (SERVQUAL) as a scale to measure and manage hotel guest’s perception of service quality in terms of five dimensions (session2 slide#45), which are (i) Reliability – OV employee’s ability to dependably and accurately perform the promised service to consistently delight its guests (ii) Assurance – Knowledge and courtesy of OV employees, and their ability to convey trust and confidence. (iii) Empathy – OV’s individualized attention and customized care it offers to its guests and understanding the customer to anticipate guest needs, wants and desires to enlighten the service. (iv)Tangibles – Refers to OV’s lavish tents and other physical facilities, equipment, pleasant appearance of OV personal, etc. (v) Responsiveness – OV’s willingness to help customers and provide prompt

    Read More

  • Fontana Case Study: The Happy Guest Relationship Management System

    1548 Words  | 4 Pages

    The hotel industry performs within a saturated market, driven by customer loyalty and competitive pricing to stand-out. This competitive nature makes it extremely important to capitalise on strengths while improving on

    Read More

  • Taking A Look At Southwest Airlines

    996 Words  | 2 Pages

    During recruitment, the firm ensures it employs highly skilled personnel for excellent services to the

    Read More

  • Case Study Of Dinner Bell Hotel

    2655 Words  | 6 Pages

    Dinner Bell Hotel is a Michigan resort, with large meals, farm animals, petting zoo, lake for swimming and much more. As suggested by the name, the hotel holds the tradition of ringing the bell to announce mealtime. July through early November is the busiest time for the hotel as all summer and fall guest enjoy the atmosphere of an old-fashioned resort with a comfortable environment. The weather gets too cold by early November for most outdoor activities thus in order to attract customers, the hotel has also built an indoor pool and developed long theme weekends like classic movies.

    Read More

  • Marketing Strategy And Product Life Cycle In Hospitality

    703 Words  | 2 Pages

    As the marketing consultant for a hospitality management company, it is often my responsibility to define target markets for various restaurants and hotels. In fact, I have been tasked with creating a fictional hospitality operation, to utilize as an illustration to define a marketing strategy and target market. In addition, I must identify and analyze the product life cycle of an organization that has been in business for a minimum of twenty-five years.

    Read More

  • Mandarin Oriental Hotel Case Study

    2175 Words  | 5 Pages

    At the beginning of 1993, the company introduced a new Group Mission. Statement that has been rolled out to every member of staff through personal presentations by the Managing Director at every hotel and corporate office. This Mission Statement has been published in English, Chinese, Thai and Indonesian, and serves as a model for that. it conveys guidelines and criteria that can be used by hoteliers who wish to monitor and evaluate their own leadership and quality. improvement efforts.

    Read More

  • Acreaty LLC Essay

    437 Words  | 1 Pages

    We are one of the best staffing agencies in USA providing services on innovation, strategy and business transformation to our clienteles. We link with the client's own passion and desire to start a value-driven journey. Our Mission is to nurture the small to medium enterprises (SMEs) & the entrepreneurs in United States by delivering the right talent, knowledge & all-round hands on support in Building Brands, Businesses & Shareholder

    Read More

  • Exciting Career of Hotel Managment

    1029 Words  | 3 Pages

    The reason I chose the Hotel Management industry is because it is a career path that I have always been interested in and curious about. It is a fast growing widespread global industry. I’ve always wanted an exciting career, which would integrate my business and creative skills in a way, which would be more energetic, active and fun than most orthodox and boring office desk jobs. I also desired to work in an industry, which I was fervent about. For my first year Applied study period I had the opportunity to work at The Taj hotels, resorts and palaces, India and my experience there established many of my principles of how the hotel industry operated. Despite my refining on the job experience, that allowed me to explore the various departments and requirements of the everyday job, I had never elaborately researched the prospects of working and skills and requirements required in the Hotel Management industry; and this Is exactly what I aim to accomplish with this report.

    Read More

More about Case Study Of Brunt Hotels

Open Document