Case Study: Issues With Felicity

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Table of Contents 1.Introduction………………………………………………………………………..2 2. Key incidents and issues………………………………………………………….2 -Issues with Felicity………………………………………………………………......2 -Issues with Becky& Emily………………………………………………………..…2 -Issues with Marty……………………………………………………………………3 3. Resolutions as per management theories…………………………………….....3 3.1.Personal gain negotiations…………………………………………………….…3 3.2. Persuasion and gender power…………………………………………………...4 3.3. Honesty…………………………………………………………………………4 4.Conclusion………………………………………………………………………...5 5. References………………………………………………………………………..5 1.Introduction: The case here represents the story of the organization by the name family connection. That is funded by the Ontario Government. The …show more content…

Key incidents and issues: -Issues with Felicity: Felicity the senior most of employee was knocked by Emily on the grounds of upgrading the vacation policy. Felicity has been a senior nurse and was enjoying paid vacations. The policy was that higher staff will get more vacations, which were considered to be obsolete by Emily, and advised a change strongly but this step set Felicity off and she openly expressed a conflict with Emily. She even filed a lawsuit for age discrimination against Emily. -Issues with Becky& Emily: Emily has appointed Becky the task of identifying the key practices that are to be implemented to uplift the quality of operations at Family Connection. Becky is the junior most staff, her organizational skills are impeccable but she is under confident and inexperienced. Moreover the fact that Emily did not even assisted or guided her has made her upset though she could not report directly owing to the fear of losing her …show more content…

Implementation: Relieving Marty from updating operations is sure to settle his conflict with Emily. But the job identification process is to be taken care of by him along with assistance from Emily (If needed). Then he will be able to attend his clients smoothly and give time to his family as well. There has to be a sense of Honesty and trust within the employees so as to lay the foundation for a good organization. Emily was chosen by the committee hence the staffs have to trust her capabilities. Emily has been so upset that she has to go to a therapist so a sense of empathy might be tactically imprinted upon the other staff so as to reduce the harsh conflict towards

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