Case Study, Analysis of Communication Behaviors

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Part 1: Case Study, Analysis of Communication Behaviors
Based on the Bevel Up video, there are two scenarios featured on the Bevel Up clip. For the first nurse-client pair with the younger guy, let us label them as Nurse-Client A and for the second nurse-client pair with the older guy in a wheelchair, they will be Nurse-Client B. The nursing care situation for both scenarios is taking place in the streets, which means that it is outside of the typical setting inside the clinic or the hospital. To further dissect the interaction that occurred, we will take a closer look at both Nurse-Client pairs.
For Nurse-Client A, they were in an area that looked like an alleyway where they had a bit of a privacy. The client was seated the entire time of the conversation. Considering that the client was seated and the nurse was standing up beside him, the nurse was at a higher level compared to the client. Though the nurse's posture was a bit slouched with her head a bit close to the client and all the while maintaining eye contact indicating her undivided attention to what the client has to say especially when she was making sure of the information that the client was disclosing, as to what the tests were exactly.
During the initial point of the conversation in the video, there was one point where she had her hands on her hips, a power position, which she immediately changed to a less authoritative position. During the entire time of the conversation the nurse kept her focus and attention on the client's body language and speech. She was quick to make changes to her body language to suit the situation with the client. The nurse was also very keen in observing how the client was reacting to the questions she was asking and the information she wa...

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...ing that occurred may be resolved.
Nursing at its core is about dealing with the clients, from building a relationship to maintaining it. Relationships, whether professional or personal, are founded on core components. For a nurse-client relationship these core components are trust, respect, professional level of intimacy, empathy, and power. These core components even if they are present during the initial phase are of no use if the proper techniques of therapeutic communication are not used. It is also great to take note that even moments of silence when employed properly could have a great impact. Good judgment and awareness are also important for the nurse to discern which therapeutic strategy to use when communicating with the client to not only build relationships with clients but also to provide a support system with the care and medical knowledge necessary.

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