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Cultural business norms in japan
Japanese business cultural norms
Japanese business cultural norms
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Business meetings in Japan follow much stricter guidelines than in the west. When meeting with Japanese business associates, an appointment is required and should be made several weeks in advance. Japanese business runs on a tight schedule and the agenda for the meeting should be planned precisely, do not expect to extend the meeting time. It is a good idea to call 1-2 hours in advance of the meeting to confirm that you are en route. Punctuality is extremely important, so plan to arrive sufficiently early (10-15 minutes). If you will be late arriving to a meeting then call at least one hour in advance as a courtesy. The meeting place is also of importance to the Japanese executives who are willing to meet on neutral ground when possible. It is useful to get Japanese executives away from their home base as they may try to wait you out in hopes of settling with a disadvantageous deal because you are anxious to go home. When arriving at the meeting place, wait to be seated, as custom will most likely dictate which party is situated on which physical side of the table. Rank is very important to the Japanese and the seating order and position at the table will be dictated as such. The senior member of the group will be seated furthest from the door, then descending in rank with the most junior member seated nearest the door. While in the meeting take lots of notes. It is considered good etiquette to note down everything at meetings and indicates interest and respect for your counterparts.
Japan is a group society. Business meetings are usually conducted in groups including varying ages and ranks of employees and executives. Deference is used for the senior member of the group and if you are part of the group, your c...
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The new Meiji Period was the starting point for Japan’s isolation from foreign countries. During the end of Edo period, Matthew C. Perry came to Japan and established the Nichi-Bei Washin Joyaku, the Japan-US Treaty of Amity and Friendship, allowing Japan to be fully open to the United States of America. Soon after, foreign officials from other countries came to Japan to make similar friendship treaties, changing Japan to be one of the global nations. From the treaty, Foreigners started to build homes and live in one of the ports opened to them, creating cultural influence on the people who had never seen foreigners. Through the opening of Japan during the Meiji Period, Westerners were able to enter and create a positive influence on Japan.
Japan is a very homogenous society made up of about 98% ethnic Japanese. They tend to put a lot of emphasis on family and communities, and value the group more than the individual (Aliasis, 2013). The social hierarchy important and members of the society are expected to conform. One way is showing respect for one’s elders, for example the oldest member of a group is served first and their drinks are poured for them (AngloINFO, 2014). This mentality is common in the business world as well. Promotions are usually based on seniority and people often work at one company their entire lives. This way of life brings satisfaction and pride to the people (Aliasis, 2013). When greeting others it is customary to bow, although the Japanese are familiar with our ways and would expect us to want to shake hands rather than bow (Bazzel, 2013; Angloinfo, 2014). Also, being too direct about what one is really thinking is not socially acceptable. The Japanese use subtle language and rely heavily on non-verbal forms of communication (Aliasis, 2013).
In the beginning, Ms. Geis would quietly sit quietly during entire managerial team meetings, but now she is more confident in her abilities, position, and will speak up. “Now I give my opinion or raise questions to ask. Sometimes, I may raise a concern that gives ...
Japanese tend to feel stressful and nervous “with a lot of eye contact during the conversation” (Hattori 1987, 111). In addition, “Japanese children are taught by their parents that looking into other people's eyes is immodest.” (Hattori 1987, 112) It is because Japan is a “hierarchical and collective society”, in which individuals “at relatively lower social status” should show respect and obedience to people “at higher social status” by avoiding the direct eye contact (Hattori 1987, 111). In terms of its national character, Barnlund (1975) claims that Japanese have a small “public self”, who likes to show themselves to others; yet, they have a big “private self”, who prefers to be silent and hold on own ideas. LePape (1980) concludes this point as well “by analyzing Yasujiro Ozu's movies,” in which people talk to each other “side by side”, but “rarely hold mutual gaze” (Hattori 1987, 111). Japan was a traditional monarchy country, in which hierarchy shaped Japanese social values; hence, Japanese avoid the direct eye contact in order to display modesty and
Denison. B. (2002, January 1). A Basic Overview of Japanese Culture . . Retrieved May 3, 2014, from http://www.mizukan.org/articles/culture.htm
During the 1990s, Japan has been exposed to one of the most difficult structural transition periods in its post-war history, in terms of social and economic conditions. There have been two major changes: one is a substantial decline in economic growth in real terms, and the other is a changing social structure characterized by the declining birth rate and the ageing population. Under the pressure of changes in the economic environment caused by globalization and innovations in information technology, Japanese business corporations are forced to adapt to the new situation. While companies faced with fierce international competition, it became more critical to understand the basic knowledge of complicated legal, cultural, economic, and social issues. Engaging in international trade also requires attention to international regulations, international business planning, international market research, funding, distribution and other areas that must be considered separately from domestic business issues. The paper suggests some of the basic tools that can apply to solve the problem or to bring the business opportunity to fruition in today's Japanese business environment
The Japanese culture is based on its long rich history and change is not welcome, things are done the way they were hundreds of years ago. People also don’t tend to voice their opinions like we do here in the States. Anyone who speaks out usually isn’t given much attention and they fall back into their place and a majority of the population is fine with that. Everyone is fine with fitting in and personal opinion is not voiced out loud most of the time. There are multiple practices that are part of the Japanese culture that are not found in American culture. A few of these are bowing instead of handshake when you address someone, slurping or loud noises are viewed as polite and that you’re enjoying your food, and tipping is viewed as an insult. These practices are somewhat opposite in the American culture, we are much more different than some people tend to realize.
A major challenge of doing business internationally is to adapt effectively to different cultures. Steve Kafka, an American of Czech origin and a franchiser for Chicago Style Pizza has decided to expand his business to Czech Republic. This is a risky decision and Steve anticipates he will face obstacles as he goes about setting up the new pizza outlet at this new location, Prague.
In America, differences of age and status do not affect the relationship between people as they do in Japan. Students can talk to professors in very casual ways. A freshman and a senior in college can be good friends. In Japan, however, when Japanese people get together, their behaviors are influenced by an awareness of the order and rank of each person within the group according to age and social status. Respect to seniors is a social obligation that cannot be neglected. Nothing more clearly describes this hierarchal nature of Japanese society that the Japanese word "senpai," meaning a senior or superior in any academic or corporate organization in our society. The attitude toward one's 'senpai' is characterized by formality, obedience, and trust.
...verestimate etiquette! Although your Japanese business partners may look dead serious (and Japanese people usually take work dead-serious...), they also are human and know to laugh... Here is a famous story (not sure it's a true story though...) demonstrating what can happen with exaggerated cultural adaptation:
An examination of Japanese culture, and where it stands on Kluckholn and Strodbeck’s Value Orientation, Hall’s cultural dimensions, and what America needs to know in order to communicate properly with Japan.
Japan is a large island off to the east of China it is a great country that has a rich culture. The Japanese religion is based off of two main beliefs, the belief in Shinto and Buddhism many Japanese people believe consider themselves both. The Japanese people were known to be around as early as 4,500 B.C. They have constructed their government style to a constitutional monarchy where they do in fact have an emperor, but he has limited power within the country. The main power of the country is held by the Prime Minister of Japan. Japan is made up of many islands that extend along the Pacific coast of Asia. The land area is made up of a lot of forest and mountainous area that cannot be used for agricultural, industrial or residential use. Japan also has one of the largest and growing economies in the world. They are growing every day and it is all because the people of Japan work very hard in order for their economy to flourish as it has.
There are two fundamental issues about Japanese politeness. Firstly, when an English source text is translated into Japanese, the translator should determine the target Japanese text’s
In spite the fact that shaking hands is widely spread in many cultures as a kind of greeting, we find that the Japanese people and japan one of countries where is people are not accustomed to shake hands and kiss, where such physical contact is considered to be immoral conduct!