Introduction In the heart of Port Macquarie, NSW, lies a beacon of hope and support for individuals and families facing life's challenges – Bluesky Community Services (Bluesky Community Services, n.d.). Established in 1995, this non-profit organization has been a steadfast ally in promoting social inclusion, reducing social isolation, and enhancing the overall well-being of the community (Bluesky Community Services, n.d.). Bluesky Community Services stands as a testament to dedication and compassion, offering a diverse array of programs and services tailored to meet the unique needs of local residents (Bluesky Community Services, n.d.). From community care to disability support, mental health services to youth empowerment, and family support, …show more content…
What is the difference between a.. Comparison and Contrast - Analyze the interplay between the pro and con aspects of NPM in the context of Bluesky Port Macquarie. 5. What is the difference between a'smart' and a'smart'? Recommendations and Conclusion - Provide insights on how Bluesky Port Macquarie can leverage the benefits of NPM while mitigating its drawbacks. While acknowledging the potential benefits of increased efficiency and accountability through NPM, this essay takes the stance that a balanced approach is essential to ensure employee well-being and service quality are not compromised in human service organizations like Bluesky Port Macquarie. New Public Management (NPM) has emerged as a dominant managerial ideology in the public sector, emphasizing principles of efficiency, accountability, and performance measurement (Hood, 1991). Proponents of NPM argue that it offers a framework for improving public sector services through market-oriented reforms and goal-driven approaches (Osborne & Gaebler, 1992). Pro: Increased Efficiency and Accountability. Bluesky Port Macquarie stands to benefit from the implementation of NPM principles by enhancing operational efficiency and fostering a culture of accountability. By introducing performance measurement metrics and outcome-based evaluations, the organization can streamline its processes, allocate resources effectively, and improve service delivery to clients (Pollitt & Bouckaert, 2004). Moreover, NPM can incentivize innovation and continuous improvement within Bluesky Port Macquarie, leading to better outcomes for both employees and service recipients (Barzelay, 2001). According to a research article published by the International Journal of Public Sector Management, "One of the key proponents of NPM is its focus on efficiency and accountability in public service delivery" (Hood,
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Results-Based Management practice focuses on performance, and attainment of outputs, strategic outcomes, and impact. The management approach was introduced in Canada as a result of the Public Service 2000-management reform in the 1990s. The paper assessed the effectiveness, and accountability of the management approach within the context of the Ministry of Aboriginal Affairs and Northern Development Canada. The findings revealed that Results-Based Management in the department is instrumental in the application of accountability principles, aligning service
...r pillars of public administration are equally important in the process of public administration and complement one another in the provision of quality public service. When public administrators have economy in mind they focus on the best combination of available resources to provide optimum public service. To ensure that public service is not limited to only a section of the public, the issue of equity is taken into consideration so that public interest is realized. Efficiency and effectiveness additionally go hand in hand in ensuring that allocated resources are used in the best possible manner to attain set goals. Thus whereas the first three public administration pillars – Economy, efficiency and effectiveness are concerned with how public service is provided the fourth and most recent addition (Equity) concerns with for whom public service is provided.
Besides that, Bright (2005) determined the individual characteristics, management level, and financial reward preferences of high PSM public sector employees which resulted in employees with high PSM are generally female, are managers, have higher education levels, and place less emphasis on financial rewards. This finding further reinforces Perry & Wise’s (1990) findings on employees with high PSM and their reward preferences. However, there are also contrasting views that public sector employees value extrinsic rewards as well because traditionally, people are attracted to work for the government because of the job stability, opportunities for career development and the pension system (Perry & Hondegham, 2008). Besides that, people also perceive that government jobs are more flexible and less stressful for those with families (Vandenabeele, 2008). Research studies have mainly focused on the PSM theory from the angle of public service as public
The New Public Management is not a simplistic Big Answer, but rather, it is a normative reconceptualization of public administration consisting of several interrelated components, which creates innovative bureaucracies that provide better services . This essay shall be against the notion that public sector should run like a business, by discussing the origin of the New Public Management (NPM) in relation to globalization and the Cold War, while also depicting its negative implications on anonymity and accountability which are essential to the running of the Public Sector due to ministerial responsibility. To conclude, a future description of NPM on Canada shall be given in order to affirm my stance.
Public administration disciples have sought to find the best way to rid organizations of inefficiency and waste. This led to changes to the very foundations of management and motivation theories. To increase efficiency, Max Weber and Frederick Taylor made changes to the process and the rules; while Henri Fayol fixated on the human element. While Weber, Taylor, and Fayol all sought to enhance workplace operations, they differ in their assessments of what and/or who could be the catalyst for this change.
David Rosenbloom delivers an important lecture highlighting the factors that have impeded the implementation and impact of government reforms and identifying their key attributes and limitations of these approaches in public administrative organizations and a growing coherent response to policy problems. He examines the models of public administrations and the need to embrace transparency on a range of approaches in public management and governance while placing the needs and interest of its citizens at the forefront. The following section addresses several shortcomings in existing approaches to public administration and management reform in the face of new public challenges and growing complexity in public policy, highlighting the need for
The Paper is not intended as a review of the role of individual agencies but rather of the CCG as a collaborative service response to some of the most vulnerable in Townsville.
... EVALUATION OF NEW PUBLIC MANAGEMENT REFORMS. International Public Management Review, 34-35. M. Petrescu, e. a. (2010). The 'Standard' of the 'Standard'.
Sapru R.K. (2008) P370 argues that New Public Management (NPM) is a new model of public sector management which emerged in the beginning of the 1990 in response to the challenges of globalization, global competitivenes...
The claim that bureaucracies are inefficient is the main driving factor for the New Public Management (NPM) come to exist in the 1980s.Though the public sector continues in its inflexibility, bureaucracy, expensiveness and inefficiency, the private sector was obliged to transform itself radically because of the sever competition confronted at the global level and explore new opportunities (Deal and Kennedy,
Agerberg (2014) states that mixing social work with economic and industrial logic has led to fragmentation, micromanagement and over reporting. Van Berkel and Knies (2016) mean that NPM as a concept is defined by a rather vague term that covers a number of ways to manage for results. According to Model (2005), NPM has its origin in a common belief that public organizations are less effective compared with the growing number of private entrepreneurs contracted in the public sector. NPM focus on economic indicators, which means a very limited focus on improved results for those who applied for support and help from the social services (Modell, 2005). Oh, and Blanchard Bush (2015) states that managing for results has led to an attempt to capture the citizens´ perception through the use of purely factual information and quantitative variables.
Despite these criticisms, the reforms in public administration have had a widespread impact across this country and around the world. The principles underlying these reforms have enhanced government performance and accountability, public administration has employed various strategies to streamline management and enhance pubic service. It is important to keep in mind that while there may be significant improvement in productivity as a result of technological advances or reform, the most meaningful long-term gains will come about as a result of attention to the humans side of the organization. Successful public administration demands a successful balance between the concerns of the technical side of the agency and paying attention to people.