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Intercultural communication stumbling blocks
Intercultural communication stumbling blocks
Challenges in cross cultural communication
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1. Introduction
Humans have a similar way of doing things, they share the same values and operate by the same rules. Thus, every Human being shares a common interest, the desire to be with people who are similar to themselves (Keles, 2013).
In recent years, we are faced with such a vast variety of cultures with whom we communicate with on a daily basis, people with diverse backgrounds leading linguistically and culturally diverse lives or people engaged in linguistically and culturally diverse relationships.
There is often anxiety surrounding unfamiliar cultures. There are many unanswered questions such as: What behavior is acceptable? What will come arcoss as offensive to a person from a different background? It can be limiting to communicate
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Intercultural communication can be divided into two parts. Inter- which means between and culture, which is defined as the characteristics and knowledge of a particular group of people (Zimmerman, 2017). Therefore, Intercultural communication is the interaction between people that share different characteristics and knowledge. LaRay M. Barna (1997) has developed an approach to examine barriers to intercultural communication on a general level. In his list he has developed six barriers: anxiety, assuming similarity instead of difference, ethnocentrism, stereotypes and prejudice, nonverbal communication, and …show more content…
High or low levels of ethnocentricity influence an individual's ability to successfully communicate. Individuals with high ethnocentricity will experience the largest communication barriers with those who are different from them.
A high level or extreme ethnocentrism leads to the rejection of increasing one's knowledge regarding other cultures. One could say it is like having tunnel vision because you are blocking the exchange of new ideas and skills among people and ultimately decreasing communication. This blockage can be very restrictive and constricting.
An example of extreme ethnocentrism is terrorism and hate crime. Terrorism and hate crime occurs when one religion or community believe that they are superior and better than any other religion or community. Ethnocentrism tends to blind these people from seeing from another person's perspective. These differences cause an ethnocentric person to feel amiss with the desire to take action in the form of terror attacks or hate crime.
A less extreme form of ethnocentrism is the lack of interest in learning about other cultures or to recognize what is valuable in other cultures. This is called cultural near-sightedness This is taking your own culture for granted and assuming there is no value in other cultures and neglecting these
Ethnocentrism is the belief that one's ethnic group or culture is superior (Leeder, 2004). In order to gain citizenship David Aldwinkle was subject to investigation by inspectors to prove he was culturally Japanese. These investigations included interviewing his neighbors,
The term “ethnocentrism,” meaning the sense of taken-for-granted superiority in the context of cultural practices and attitudes, described the way Europeans looked at their “culture” as though they were superior to all others. Westerns even stated that non-Westerns had no culture and that they were inferior to the culture that was building in Europe.
Another issue which commonly affects the Aboriginal population, inhibiting the experience of good health, is culture clash which consistently lead to social exclusion and societal assimilation. Urquhart (2009) identifies social exclusion as the fourth of ten social determinants of health and is often a result of culture clash. It is very important to recognise that culture clash is a cultural issue which gives rise to certain discrepancies that highly influence Aboriginal health. These discrepancies are complex and interspersed factors such as ethnocentrism, segregation and oppression, which all result in the social exclusion and societal assimilation of Aboriginals. Ethnocentrism is described as the tendency to view one’s own culture as superior to all other cultures (Cooper, 2012). Crisp and Taylor (2008) endow that “All people are inclined towards ethnocentrism” and this was reiterated by the Storti (2012) who stated that “Not only is judging natural, it is essential to function effectively in society”. Although, whilst it is a common issue, ethnocentrism becomes a problem when it is exhibited by people whom hold a position of power and who also have the ability to overrule those with lesser power (Crisp & Taylor, 2008). Ethnocentrism is an important factor because it has the potential to develop into such social exclusions as segregation and oppression, especially when it is exhibited by people who hold such positions of power as community or Government leaders. Such was the case when the Aboriginal population began to raise at the beginning of the 20th century (Crisp & Taylor, 2008). The Government powers, influenced by ethnocentrism, developed the policy of segregation which ultimately impacted on many facets of Aborigina...
Ting-Toomey, Stella., & Chung, Leeva C. (2012). Understanding Intercultural Communication. Oxford University Press. 43, 159-160.
Martin, Judith N., and Thomas K. Nakayama. Intercultural Communication in Contexts. New York: McGraw-Hill, 2013. Print.
Ethnocentrism can be defined as an individual’s belief that the ethnic group or cultural they identify with is superior to all others. “The ethnocentric person judges other groups and other cultures by the standards of his or her own group” (Schaefer 34).
Martin, J. N., & Nakayama, T. K. (2013). Intercultural Communication in Contexts (6th ed.). New York: McGraw-Hill.
Ethnocentrism, specifically defined as, “The attitude that other societies’ customs and idea can be judged in the context of one’s own culture” (Ember 22), promotes the practice of comparing certain elements of different culture to the same standards of one’s own. To put it simply, this means that individuals tend to view specific behaviors or practices common in a different culture through the lens of the culture they follow, therefore finding them to be bizarre or unacceptable. Consequently, ethnocentrism hinders our understanding of other cultures, specifically because it makes people believe that “…their own behaviors and attitudes are the correct ones” (Ember 22). This means that those with an ethnocentric attitude tend to believe that
When one encounters a culture that has little in common with own, one may experience culture shock. This is a sense of confusion, anxiety, stress and loss one may experience. One of the barriers in effective intercultural communication is ethnocentrism. It stems from a conviction that one’s own cultural traditions and assumptions are superior to those of others. It leads to a tendency to look the world primarily from the perspective of one's own culture. It is one of the fastest ways to create a barrier that inhibits, rather than enhances communication (Jandt, 2012).
Ethnocentrism and cultural relativism are two contrasting terms that are displayed by different people all over the world. Simply put, ethnocentrism is defined as “judging other groups from the perspective of one’s own cultural point of view.” Cultural relativism, on the other hand, is defined as “the view that all beliefs are equally valid and that truth itself is relative, depending on the situation, environment, and individual.” Each of these ideas has found its way into the minds of people worldwide. The difficult part is attempting to understand why an individual portrays one or the other. It is a question that anthropologists have been asking themselves for years.
Effective communication with people of difference cultures can be especially challenging. The way people interpret the world can be strikingly different between cultures. Intercultural communication occurs when a member from one culture produces a message that is absorbed by a member of another culture. How that message is understood by the communicating party is a vital part in intercultural communication. For example, in Cambodia it would be considered rude to discuss business in a social setting (Language, culture, customs and etiquette, n.d.). However, in the United States this is a common practice and is almost an encouraged event. Another important factor and consideration in intercultural communication is the importance of understanding cultures, values, history and beliefs. For instance, in Cambodia, if you deliver a present that is wrapped in white paper, this is considered to represent mourning. This is one of the many reasons why it is important to assimilate into a culture and be mindful of communication between cultures (Language, culture, customs and etiquette, n.d.).
I wasn 't quite sure what I was getting into when I first enrolled in Intercultural Communications. I had assumptions as to the goals of the course such as I would be learning about the way cultures interact with each other, learn about communication in general, or I would be learning about the ways we use communication through our culture. I think that I achieve the latter goal, but I also gained knowledge about more then just my culture. I came to realize that there is more to a culture than just language, appearances, and customs, which are aspects of culture that could be seen above the waterline, or they are more noticeable/obvious to someone outside of that culture. There are aspects of culture that are below the waterline, or more
High anxiety also happens to people from the same culture and usually depends on personalit. According to the reading, “The presence of high anxiety/tension is very common in cross-cultural experiences because of the uncertainties present” (p.71). Which means the high anxiety occurs very frequently in different culture nowadays. In my opinion, although I cannot deny the anxiety happens when foreigners meet local people, still is could not count for the barrier in cross-cultural. For instance, a person who is introversion will always anxiety when he meets people, not matter the person is local or not. The example from the article talks about the international student who feel frustrated when they cannot understand what the other students talking about or don’t know what they are talking about. In my opinion, that is not about anxiety for a different culture, is because the language or he is an introverted person. I define anxiety as a feeling that happens when a person meets a stranger or the emotion experienced in an unexpected situation. Therefore, I think that high anxiety is not a stumbling block to intercultural commutation, it should change to be a stumbling block between commutation.
... its proper expressions, structure and grammar. Moreover, each language is linked to a specific dialect which is associated with educational, economic, social and historical conditions. Moreover, cultural variations also exist in the rules for general discourse in oral communication. Similar to verbal communication, there are also variations in non-verbal communication between cultures. Gestures, facial expressions, sense of time and personal distance take different forms in different cultures. Furthermore, there is an infinite number of cultural diversities which are at the root of intercultural miscommunication. Variations in values , social relationships, religion, economy and politics consist of only a few of these diversities. These differences can be the source of ethnocentrism, if one becomes over patriotic in regards to one’s own culture. Ethnocentrism, is the concept which states that we tend to judge other cultures through our own. Ethnocentric behavior, can cause racism and chauvinism, as in the case of the Second World War. However, intercultural problems can be avoided if we all develop mindfulness, a sense of flexibility and seek information about the other culture.
To elaborate, by mentioning intercultural understanding, I meant that each cultural group has different ways to communicate. For example, Western culture encourages people to be up-front and straight-forward with their communication; contrastly, people who are influenced by Eastern culture might be less outspoken about their ideas and pay a lot of attention to nonverbal language of the people around them. Culture is something that if one have never encountered or exposed to it, he or she would never know. I hope that after this project, besides of the knowledge we gained from the research itselves, all four of us would improve even more on our intercultural and interpersonal communication skills. Because at the end of the day, the knowledge that one have learnt might be forgotten, but all of the skills that one have gained will stay for a very long time.