The hospitality industry is a broad industry enjoyed by many members of the public. it holds a lot of diversity ranging from the services of a 5 star hotel to a small cafe on the corner of a street. Although the hospitality industry is so big and diverse all of the businesses in it have one thing in common, They are looking for returning customers. To gain more returning customers businesses are always looking for new content to make them the next best thing. Australians are regarded as people who are always looking for a good time. This good time is most commonly paired with heavy alcohol use and in return australia’s hospitality industry has responded with selling and supplying alcohol to customers and directly caters towards them by the …show more content…
However in contrast to the fun and good times lies australia 's most destructive drug “ The misuse of alcohol costs the australian community an average of 15.3 billion dollars every year taking into account factors such as crime and violence treatment costs loss of productivity and premature death (SA Health, 2009)” With the hospitality industry being one of the main providers of alcohol to the public the industry must take some responsibility for the negative effects and problems that occur especially when they occur on licensed …show more content…
As the ones selling the liquor, Bar attendants have to go through A RSA or Responsible service of alcohol course This course is mandatory for certain people involved in Queensland 's liquor industry to have a current responsible service of alcohol (RSA) certificate. The responsible service of alcohol course educates you on the laws of serving alcohol, to whom and how to tell if they have had too much. Anyone working behind a bar or where alcohol is sold needs to be aware of the laws. Serving someone who is deemed to have had "enough" cannot only land your employer in lots of trouble If you serve someone who is intoxicated and they then walk home and get hit by a bus you can face serious penalties Every State has their own slightly differing laws in relation to RSA. Also note that because a course in a particular state is labelled "Nationally accredited" it may still not be valid in other states. The RSA can help decrease the damage done by alcohol as bar attendants learn when and when it is not okay to serve alcohol. Licensees are responsible for ensuring that all staff that serve or supply alcohol have the appropriate certification. Any staff member of the licensed premises who is involved in the service or supply of liquor at the premises. This includes bartenders, glass collectors, floor staff and room service staff. Requires a training in RSA. As the responsible service of alcohol course has no negative
Business Analysis of Sydney Tower Restaurants Tourism Pty Ltd The purpose of this marketing plan is to outline the situational analysis, marketing objectives, target markets, market strategies and how to monitor the marketing plan of Sydney Tower Restaurants Tourism Pty Ltd. SITUATIONAL ANALYSIS SWOT ANALYSIS One component of a situational analysis is the SWOT analysis, which is an examination of the strengths, weaknesses, opportunities and threats of a business. The following is a SWOT analysis of Sydney Tower Restaurants. STRENGTHS * Height - Sydney tower is the tallest building in Sydney, at 300m * Staff - multi-lingual staff * Offering a unique dining experience * Two high quality revolving restaurants * Menus appealing to domestic/international diners * Top quality service * The view (location) * Sydney Tower Restaurants have several levels that cater for all the target markets * Sydney Tower Restaurants are presently an oligopoly, as their only other main competitor is the Summit WEAKNESSES * Lack of space - no way to expand * Height - people are often scared of heights, which means loss of potential customers * Location - the Sydney Tower Restaurants aren't as well known as the actual building
Accommodating customer requirements in most supply chain arrangement requires a forecast to drive the process. (book page 133) When looking into the definition of forecasting which is projecting what is going to be sold (units, seats, rooms etc) it is also important to take into consideration where and when in order to reach the future goals. (book page 133) Since it is argued that effective supply chain and logistical capacity is an important competitive advantage. (Christopher 2005) Where maximizing the revenue is the key element in hospitality sector and for hotel industry there is an increased attention on effective demand management and forecasting for reservation systems. (http://www.sciencedirect.com/science/article/pii/S0169207002000110)
Despite the fact that patron’s feel that bartenders are there to make their time enjoyable, patrons do not understand the responsibilities that bartenders have and are expected of. Some bars necessitate their bartenders to keep an eye on patrons who are noticeably drunk and count of the alcoholic beverages they serve. Lenny Deserio, reporter, of The Voice Online, interviewed bar owners concerning the situation. In Lenny’s article he stated:
Alcoholics that are trapped so deep in the spell of alcoholism are leaving a legacy behind for those who continue to make alcohol companies millions of dollars by ruining their lives, making the wrong investment every time they purchase a bottle of alcohol; to them an “alternative route” to mask any issues they might be encountering at a particular time in their lives, and to those alcohol-making companies they are walking fortunes—walking billboards. Advertisement ads for these products continue targeting not only the already alcoholics, but also targeting underage drinkers. These alcohol-making companies can argue differently and have sworn to not be so focused on targeting people under 21. “Alcohol advertisers have pledged to comply with self-regulatory codes designed to limit t...
Alcoholic beverages have been around for more than 8000 years and despite the World Health Organisation claiming that the global consumption of alcohol has remained roughly the same since 1990, the main groups who do drink are now drinking a lot more heavily. This is shown in the article, Alcohol pricing: Mulled Whines et al. (2013) where it explains how binge drinking was once a rarity in Spain as alcoholic beverages were only consumed mildly with food. However, nowadays during the night at the Plaza de Espana in central Madrid it is now flocked with many groups of people who have been drinking on a binge which results to vomiting and mess on the streets. Pitts (2010) explains that the social benefits associated with drinking alcoholic beverages include that it ‘produces a sense of relaxation, wellbeing and even euphoria in individuals, which enhances their enjoyment of whatever activity they are participating in’, also it can help ease stress and make you more confident in your actions. However, alcohol also has social costs as The Economist et al. (2013)
With the chaotic agendas of today’s companies, the competition and willingness to take risks to new levels, The alcoholic industry is no exception. Many skills are required to even just exist in one segment of the industry, and even though competition on their level is fierce, competition in other levels of alcohol knocks on their door.
Alcohol has been around since the earliest depths of recorded history. Man has enjoyed its drunken allure since the age of our ancestors. However, they have enjoyed it a little too much. The overconsumption of alcohol by man alike has caused a great deal of grief for them. The abuse of alcohol impairs one’s judgment and can even lead to the death of the drinker. Especially in America. The overconsumption and abuse of the drinking of alcohol has become a serious and dangerous issue in America, and it not only endangers the consumer but the people around and involved with the consumer as well. Laws concerning the consumption of alcohol in America need to be better enforced by the legal authorities due to the negative consequential effects caused by the illegal alcohol consumption.
The company Established in Hong Kong in 1963, Mandarin Oriental Hotel Group is. international hotel investment and management group operating ten hotels in the Asia-Pacific region. The company manages each of these. hotels and has significant ownership interests in all but Mandarin. Oriental, San Francisco and the Phuket Yacht Club Hotel and Beach.
When going to a bar to have drinks your go voluntarily you take you own decision on and action on whether your drink. The employees that are in charge of serving alcohol are doing their job which is selling product and making drinks. The Dram shop liability laws makes accountable alcohol servers responsible for harm that drunk or underage people cause to other people or themselves. Well I personally believe servers should not be accountable le of other drunk people that cant drinking with out loosing their actions. First reason is , the servers never invited them to get drunk didn’t obligated the intoxicators to drink the servers just serve the drink. They don’t see if you drunk folks came with someone or came alone so, why make them accountable
In today’s materialistic society, there are a number of problems causing moral degradation or breakdown of societies. Alcohol abuse in one of them and it has become a severe problem for modern societies. Alcohol is the most widely used drug in the world and now it is a national epidemic. Alcohol abuse has adverse social and economic effects on the individual drinker, the drinker’s immediate environment and society as a whole. According to a new research, Up to 15 people die and more than 430 are being admitted to hospital every day in Australia because of alcohol related illness. Government is trying to prevent alcohol abuse by imposing various measures and considers raising of tax on alcohol the most effective way to reduce alcohol abuse as it will reduce affordability.
Alcohol consumption is an issue within Australian society, with youth binge drinking over the past decade creating economic costs. The government has implemented measures to address this issue. One measure is the alcopops tax, which has experienced moderate success but also limitations. Alternative measures may more effectively reduce youth alcohol consumption, such as setting a floor price and increasing the minimum legal drinking age (MLDA). Overall, the government can use various policies to reduce youth binge drinking.
Alcohol consumption is a ubiquitous staple at almost every social gathering. This centuries old tradition has become a social normality, despite numerous public health implications of moderate and heavy alcohol consumption. Alcohol consumption rates across Canada are often stated alongside illicit drug use rates, yet alcohol does not suffer from the same social stigma. Conversely to illegal drugs, which are used in private settings and generally not discussed in public, alcohol is celebrated, consumed in public places, and thought of not as a problem, but as a luxury. Alcohol consumption may be one of the biggest public health concerns in Canada, due to the unrelenting prevalence and its ability to negatively affect multiple facets of individuals’ lives. There have been many attempts at reducing alcohol consumption, but per capita alcohol consumption remains at 65% higher than the global average (1). This suggests a need for a new, more effective and multifaceted, intervention program.
Hospitality is one of the largest and fastest growing industries. It constantly needs a reliable work force to support the industry and its’ growth. The hospitality industry is divided into two parts: lodging and foodservice. Within the lodging sector, jobs range from a housekeeper to a receptionist to a general manager. I chose to research the job of hotel and motel managers, because it is within my field of study. A hotel/motel manager plans, supervises, and controls operations of a hotel or motel.
Background Information on the Hospitality Industry The Food and Hospitality Industry has become one of the biggest employers in our state. It now has attained a much higher status in society and demands high standards of work from its employees. Employment opportunities are many, but eagerly sought by a vast majority of people. For this reason as in any other established business, interviews are conducted. Through these interviews, the interviewer looks for personal qualities and interpersonal skills in a prospective employee to fulfill the job requirements.
The history of alcohol dates back to South Africa`s history of Apartheid. In this era, the use of alcohol did not occur on a regular basis, but rather at communal and ceremonial functions (Clarke, 1999). Alcohol could not be easily accessed, especially by the black population. After the colonization of the British, laws were passed making it illegal for the black population to purchase, produce or consume liquor. (Clarke, 1999) It was only after 1962, when the production and consummation was made legal for all, did the rates of alcohol use and abuse increase (Clarke, 1999).This then manifested into the current rates of alcohol abuse, particularly exasperated through the increase of alcohol advertisements. Alcohol advertisements are currently regulated by the liquor Act 59 of 23, which is aimed at highlighting the guidelines of advertising in South Africa.