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Stakeholder analysis
Stakeholder analysis
Stakeholder project management case study
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In a more recent study, Carlon and Downs (2014) found that The Boeing Company did a good job of identifying stakeholders on certain projects along with recognizing the value of properly identifying stakeholders; in addition, The Boeing Company now lists the names of their stakeholders on the company’s financial and nonfinancial disclosures as assets. Boeing’s stakeholders and their interactions with the company have been valued at adding approximately 0.6% to the company’s bottom line, which equates to about $579 million (Carlon & Downs, 2014). In Didraga (2013) study, we can see that when stakeholders are properly identified early on projects, not only do they contribute to the success of projects, but they also add value monetarily because …show more content…
In a more recent study, Carroll and Shabana (2010) conducted research that examined the negative effects of poor interactions between stakeholders and companies. The findings show that companies that had poor interactions with their stakeholders were not effective in reducing cost and risk, they were perceived as not being legitimate companies, the company’s reputation was negatively impacted, there were no company competitive advantages that existed, and no synergistic relationships were observed (Carroll & Shabana, 2010). In this study, we can see how the poor stakeholder interactions with their companies can hinder a company in many ways. This study is important to understanding the problems that stem from having multiple stakeholder definitions; first, stakeholders cannot be identified, second, stakeholder expectations and requirements go unidentified, third, because stakeholders are not identified company interactions with stakeholders is …show more content…
The role of stakeholders in project management can range from supporting activities such as defining project goals to assessing project risk (Silvius & Schipper, 2014). One common trend in the literature is that no matter what the stakeholder role is, stakeholders should be identified early so that the interactions with the company add value (Fageha, & Aibinu, 2013; Lucae, Rebentisch, & Oehmen, 2014; Turner & Zolin, 2012; Silvius & Schipper, 2014). When the project manager neglects to identify stakeholders at the start of a project, having positive interactions with stakeholders might be limited as the project matures (Hagen & Park, 2013; Allen et al., 2014). Turner and Zolins (2012), Lucae, Rebentisch, Fageha and Aibinu (2013), and Oehmen (2014), agree that stakeholders should be identified in the initial stages of managing projects, mainly during the project planning stage; however, this is difficult to achieve due to the multiple meanings of the term stakeholder (Fageha, & Aibinu, 2013; Doh & Quigley, 2014). In the project planning stage, the following activities must be fulfilled: scope planning, stakeholder identification, stakeholder engagement, communication planning, cost and schedule estimation, funding, procurement planning, quality planning, resource planning, and risk management planning (Fageha, & Aibinu, 2013; Lucae, Rebentisch, & Oehmen, 2014; Poplawska et al., 2015). Stakeholder identification and stakeholder engagement
Key Stakeholders and Their Stakes A stakeholder is defined as an individual or group who has an influence or is influenced by any achievements made by an organization (Sexty, 2017). It is imperative for any business, especially in the banking industry, to be able to identify and respond to these various participants in order to remain successful. TD Bank has a myriad of stakeholders and has only recently looked to further its relationship with each of them in order to sustain a competitive advantage over other financial institutions (TD and Importance of Stakeholders, n.d.). One of the many groups that TD interacts with is the customer (Corporate Responsibility, n.d.).
Stakeholders are individuals and constituencies that contribute, either voluntarily or involuntarily, to its wealth-creating capacity and activities, and who are therefore its potential beneficiaries and/or risk bearers1. There are several different types of stakeholders associated with a corporation, and those stakeholders can have different views and opinions on what corporation's goals should be and how they should be running. I have interviewed three different stakeholders of Staples Inc., an employee, a customer and a stock holder, to find their relationship between them and the firm. Then, I will use this information to suggest how the firm should proceed and continue to have a better and more beneficial relationship with its stakeholders.
Within my organization there are many different stakeholders. It is crucial to first understand what a stakeholder means. A stakeholder is a person who has something to gain or lose through the outcome of planning process. Within healthcare there are three types of stakeholders, those who receive health care, those who give health care, and those who manage the financial aspects of health care. Health care organizations do not face just one or a few stakeholders they hold many. Healthcare executives must learn to manage a portfolio of stakeholder relationships.
The objective of this paper is to analyze and discuss some of the Boeing Company's business decisions using their strengths, weaknesses, opportunities and threats, also known as an S.W.O.T. analysis which is defined as, "a planning tool used to analyze an organization's strengths, weaknesses, opportunities, and threats. (Nickels, McHugh, McHugh, page 216)". This is a very powerful tool usable by any business that is just starting out, going through a change in direction, or in the process of a major merger. The SWOT analysis consists of a few simple steps which can provide valuable insight for direction and decision making. This paper will use The Boeing Company as an example of SWOT analysis application.
This paper analyzes the goals and actions of Boeing by analyzing its critical success factors as well as its strategic roadmap.
Northwest Airlines is one of the pioneers in the airline transportation industry and is ranked at the fourth largest air carrier in the United States today. The success of the carrier depends on the quality and reliability of the service at a reasonable price. Close competitors force Northwest to innovate their services by increasing efficiency. This essay will try to examine different perspectives in the services needed to successfully complete the company’s objectives. The analysis will explain historical and financial perspectives that may give a better understanding of the current market trend of the organization.
Stakeholder analysis is important for successful implementation of projects and/or strategic activities within any organisation. It is used to analyse the stakeholders in order to understand them and classify them according to their power, influence and interest. Stakeholders are people who have an interest in a commercial entity including those within the organisation and outside. These include the boss, senior executives, customers, suppliers, government, your co-workers, the team and others. All these people are important in the implementation and success of strategy.
Stakeholders and stockholders are a group of individuals that can affect the company and also are affected by the company. In order to be a successful company needs to maintain their investor’s confidence. Stockholders are also able to develop value for the customer because they invest on ideas that will produce success for the company. Stakeholders are all the individuals that have an interest in the company such as employees, customers, and the surrounding community.
Hence, the stakeholders which are described as those who are affected by the organisation performance ,actions and duties and those actions includes employees, clients, local community and investors as well. The theory of stakeholders also suggests that it is the responsibility of firm to make sure no rights of stakeholders are dishonoured and make decisions in the interest of stakeholders which is also the purpose of stakeholder theory to make more profit and balancing it while considering its stakeholders (Freeman 2008 pp. 162-165). In the other words organisation must also operates in a more socially accountable approach by carrying out corporate social responsibility as (CSR) activities.
Boeing/Airbus Case Analysis Competition in the Commercial Aircraft Business. With only a few large companies across the globe (Boeing, MD, and Airbus), the commercial aircraft industry essentially exhibits the qualities of an oligopolistic competition with intense rivalry. Here is an analysis of competition in the commercial aircraft business using Porter’s Five Forces. Figure 1: Porter’s Five Forces Applied to Aircraft Industry. Barrier to entry: - High barriers to entry, to a certain extent, help understand the risks involved in operating in the aircraft industry.
Stakeholders are those groups or individual in society that have a direct interest in the performance and activities of business. The main stakeholders are employees, shareholders, customers, suppliers, financiers and the local community. Stakeholders may not hold any formal authority over the organization, but theorists such as Professor Charles Handy believe that a firm’s best long-term interests are served by paying close attention to the needs of each of these stakeholders. The modern view is that a firm has responsibilities to all its stakeholders i.e. everyone with a legitimate interest in the company. These include shareholders, competitors, government, employees, directors, distributors, customers, sub-contractors, pressure groups and local community. Although a company’s directors owes a legal duty to the shareholders, they also have moral responsibilities to other stakeholder group’s objectives in their entirely. As a firm can’t meet all stakeholders’ objectives in their entirety, they have to compromise. A company should try to serve the needs of these groups or individuals, but whilst some needs are common, other needs conflict. By the development of this second runway, the public and stakeholders are affected in one or other way and it can be positive and negative.
Even though Boeing has done many works to reduce cost, there are some overcosted programs that is being a drag on Boeing. Although Boeing 767 jetliner provide a platform for KC-46 Tanker programs to save parts of cost, but the cost still overruns. The original budget for KC-46 is $536 million, but the actual cost is $835 million. And the KC-46 has been delayed for several times. The reason is a mislabeled chemical was inaccurately loaded into the aircraft’s refueling line before testing. “This was not the first time first flight has been delayed. The event was initially slated for 2014, then pushed back to April, then postponed again to later this summer.” (defensenews, 2015) Boeing
Sometimes, the stakeholders of the projects have their own personal objectives which become a hindrance in carrying out the project successfully.
This paper will reflect on the different uses of Project Risk Management and ways in which it can benefit organizations to have the ability to identify potential problems prior to the problem occurring. Risk, this is not something to be taken lightly whilst dealing with matters that include high end projects meeting specific details, deadlines and expectations for the end client. Project risk management teaches one to be aggressive early on in the phases of planning and implementing the tools for a project. This is usually easier as costs are less and the turnaround time to solve the issues at that present moment is beneficial rather than later. The result in a successful project for one’s self and other key people involved in the process is also another requirement. Stakeholder satisfaction is important because the
Stakeholders refer to individuals or groups of people that have an interest in a business. Management argues that as long as there is wealth for shareholders, then anything is done in a responsible manner and things should be done to promote the interest of other stakeholders.