Alternative Service Delivery Essay

2084 Words5 Pages

1 INTRODUCTION

The lack of service delivery is a vital subject that is tackled by countless residents and government officials. Thus, distinct methods are needed to safeguard that services are delivered below the leadership of local government. The purpose if this essay is to converse about the reasons why governments commence on Alternative service delivery mechanisms. This will be accomplished by bestowing definitions of precise concepts by also considering technological improvements as Alternative service delivery methods. Furthermore, this essay will recognize alongside suitable examples, the acts played by voluntary associations and private contractors in advancing competent and effectual ability to deliver services.
2 DEFINITIONS OF CONCEPTS

This essay will to provide definitions of terms which will be used and a few concepts which will be utilized frequently to improve and give the reader a greater understanding of the essay.
2.1 Public Administration

According to Villanueva (2013 internet source)Public administration involves government officials or public officials that apply particular policy and approaches inside a specific sphere or level of government, normally in the local level of government. Public administrators must ensure and promise that all facets of a particular policy or approach in a state are fulfilled and applied in the correct way.
2.2 Service Delivery

According to (Lennan, 2008) service delivery is the provision of public goods or social , economic or infrastructural services to those who need them .The Education and Training Unit (2009 internet source) defines this as the supply or ability to provide basic services to the public and these have a “direct and immediate” consequence and impact on the...

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...ices such as sanitation, water, electricity and additionally communal services such as the payment of grants.
8 CONCLUSION

The above discussion outlines some of the very few reasons for governments commence on Alternative service delivery mechanisms to ensure better service delivery. This was attained by explaining a few vital concepts in alternative service delivery , while giving a better understanding of what Alternative service delivery is. This essay also recognized the roles played by voluntary associations and private contractors in Alternative service delivery mechanisms. In addition, this essay illustrated the concept of alternative service delivery mechanisms by employing e-governance, that is the use of modern technology in the public sector to create a better communication between the government and civil society while also empowering civil society.

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