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Branding vs consumer behaviour
Branding affects the consumer
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With quote on the importance of Interior Design within retail environments ever increasing, the question of what drives design in this instance is often the branding of individual stores. In order to confirm this hypothesis, I will conduct a literature review of recent collaborations within interior design and retail companies, before undertaking a critical case study of high end store Anthropologie, recording photos, observations, and customer and staff opinions to explore the effect of branding on the interior design of their stores. Finally a study of semiotics within retail environments will be particularly relevant to this topic as it investigates the use of visual communication in retail design. This should help inform my research as to why certain colours, signs, symbols, both visual and subconscious, have been used in branding to drive the interior design of these retail stores.
Literature Review
In exploring how branding affects store design, Eleanor Curtis (2006, p. 9) goes as far to say that “interior display became the critical factor that would encourage the sale of one particular brand over another” within Department Stores. I.e., strong, characteristic interior design which fully reflects a certain brand will make it distinctive among its imitators and competitors. Lynne Mesher (2010, p. 10) supports this idea, claiming that; “The brand is the starting point and the building or site often comes later.” This enforces just how crucial the idea of branding is to both the fashion and interior/architecture industry; highlighting that the concept of retail design centres on the notion of branding before all else. Pierre Martineau (1958, p. 47) further champions this idea; “Economic factors will always be important. But u...
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...Visualization Technology: The Potential Impact on Interior Design and its Consumers. International Journal of Consumer Studies , 33 (5), 611-617.
Martineau, P. (1958). The Personality of the Retail Store. Harvard Business Review , 36 (1), 47.
Mesher, L. (2010). Retail Design. London: AVA.
Miller, I. (2012). The future in technology and experiential interiors: an expert in retail environments examines emerging technologies that will have a direct impact on how we design spaces. Contract , 53 (9), 53.
Morgan, T. (2011). Visual merchandising: window and in-store displays for retail (2nd ed.). United Kingdom: Lawrence King.
Tilley, N., & Davies, J. (2004). Interior Design: Using the Management Services approach in Retail Premises. Management Services , 48 (7), 10-13.
Yudelson, J. (2010). Sustainable Retail Development: New Success Strategies. Netherlands: Springer Books.
One of the key elements of marketing is the ability to predict consumer behavior. Marketers understand that consumers behave in predictable ways. In this regard, many businesses use physical design to influence the behavior of their potential consumers. It is important to note that this approach is not limited to physical stores. Online marketers also use the same principles in web design to influence the behavior of consumers. This paper explores how Sport Chek uses the physical design of its premises to influence the behavior of its customers. The goal of the paper is to identify how Sport Chek uses its internal and externa...
When a person is shopping they typically are drawn to something eye catching that is either in or on the storefront. Some storefronts appeal to a very specific customer group whereas others are very general. One storefront that does a good job of pulling the attention of a fairly specific customer group is H&M. The front of this store is very modern, with clean lines that make it appear very sleek and elegant. Something else that this store does that helps them is that almost the entire storefront is made of huge floor to ceiling windows which not only go along to the sleek, modern design but it also allows the customers to see completely into the store. The front of this store helps them to attract the customer group that they are targeting because it gives off a very professional and sophisticated vibe that goes with the type of people that shop there. The floor to ceiling glass windows also help the store attract customers because it
Nordstrom’s retail positioning strategy provides it with the competitive edge it needs to differentiate it from competitors who also serve similar markets.
Over the years, the American department store has developed and evolved as not only a commercial business but also a cultural institution. While it has weathered many storms and changes since its inception and throughout history, its most predominant enemy has been a change in the lifestyle of the American people (Whitaker, 2013). As the customer’s needs and wants have shifted, department stores have struggled to keep up with demands. It has been argued that the decline of the department store has been ongoing for the last 50 years (Whitaker, 2013). This dissertation aims to understand how the department store has historically played a role in consumer culture and spending, and additionally, how this has evolved and changed in today’s retail market. Although department stores may not be able to take all the credit for inventing modern shopping, they certainly made its conventions and conveniences commonplace. They set a new standard for the way the consumer should expect to be treated, the type of services that should be provided, and the convenience that should attend the process of acquiring the necessities and niceties of life all in one place. They made shopping into a leisure pastime. This environment meant shopping was a means of freedom to look around, pick up objects with no obligations to buy. As one historian remarked, department stores: “encouraged a perception of the building as a public place, where consumption itself was almost incidental to the delights of a sheltered promenade in a densely crowded, middle-class urban space” (Whitaker, 2006). Although this perception and view of the department store has changed over the years, this paper aims to follow the trail of how and why that happened.
Lawson, Bryan. How Designers Think: The Design Process Demystified. NY: Architectural Press, 1980, 2007. Massachusetts: NECSI Knowledge Press, 2004.
“Nothing in a grocery store is where it is by accident. Every item on a shelf has been planned” (Paco Underhill). In the articles, “The Science of Shopping” by Malcolm Gladwell and “How Target Knows What You Want Before You Do” by Charles Duhigg, these authors exemplify effective marketing strategies which were composed by Paco Underhill and Andrew Pole. Underhill is an environmental psychologist; additionally he employs the basic idea that one’s surroundings influences ones behavior and invented structuring man-made environments to make them conducive to retail purposes. Pole was a statistician and revolved his entire life around using data to understand
The developers and designers disguise the building’s identity while mediating the materialist relations of mass consumption. Goss focuses on five areas in his article. This first area looks at the mall in a cultural context and the connection between the techniques of environmental design in the act of image making.
Interior design is becoming increasingly popular all over the world. There is simply nothing more enjoyable than to relax in your own well-decorated and organized home.
With our growing obsession of food culture, and an estimate of 16 million restaurants worldwide, there is one neglected element that has been right in front of us all this time: the menu. When it comes to profits, the menu is not only important; it is everything in a successful restaurant brand identity. Research has found that a customer only takes an average of 109 seconds reading a menu. This is the time limit one has to impress and sell. This essay will outline different ways and means on how the graphic designer under-take different methods to turn the menu into a sales tool for the restaurant and will discuss menu design techniques to help boost the effectiveness of the ‘silent salesperson’ onto customers and increase profits (Pavesic, 2013).
In a simple way, the retailer needs to create a warm, friendly and an approachable retail space to attract consumers.The visual displays is an imperative element of branding of any store. If the stock is presentable, it is bound to appeal to the shoppers. If the shoppers appreciate the store layout and product, they are likely to spend more time in the store, and in return reward the store with sales. Along with the products for sales, the staff, the décor, the store interiors, the trial rooms arrangement, the lightings and music also form an inclusive elements boosting store sales. (fibre2fashion, 2008)
The roles of internal branding process and hierarchical level associate with employee’s knowledge and buy in behavior
Hegeman, J. (2008). The Thinking Behind Design. Master Thesis submitted to the school of design, Carngie Mellon University. Retrieved from: http://jamin.org/portfolio/thesis-paper/thinking-behind-design.pdf.
Interior design is one of the most important professions. When thinking of design and architecture industry, it is necessary to keep in mind that the professionals emphasis on matters of everyday life when commencing a project. Important sectors of interior design consist of: residential, commercial, hospitality, healthcare, education and corporate designs. Thus, the field deals with numerous factors and affects almost everyone in some way. Design is goal-oriented– it strives to achieve a certain purpose. An essential goal of interior design is to create functional spaces that convey a specific mood for an audience using design elements, thus outlining a design for communities versus individuals.
Branding on consumer purchase decisions. In order to comply with this a questionnaire was prepared and survey has been conducted among 100 respondents and data revealed that brands have strong influence on purchase decision.
Inside Design is an thrilling and quickly rising field and evidently curiosity on this explicit career is increasing in popularity. Inside designers are licensed design professionals qualified by education, work expertise and time. In the Sixties and 70s unbiased organizations have been established to evaluate qualifications for inside designers and their programs. There are literally many dedicated individuals in organizations reminiscent of CIDA and NCIDQ who presently work diligently to extend public consciousness of interior design whereas creating the profession to the place it's