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Essay on organizational change management
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3.6 Step Six: Create Short-term Wins
Organisational change is not a short-term process, it requires great amount of patience to feel the process of change. Challenge is to cope with uncertain behaviours that can result in the failure of entire process. If organisation targets low-cost and short-term it can create short-term wins. Conspicuous performance improvement changes the mind-set of people. During the change process, NADRA gave more emphasis on short-term corporate goals. Initially more focus was given to the software development and software integration; later on the focus has expanded to provide technology solutions to other countries. Now NADRA is offering wide range of solutions for domestic as well as international market including Multi- Biometric e-Passport, Automated Border Control, Integrated Solution for Multi-Biometric Identity Cards, Vehicle Monitoring and Identification System, Electronic Point of Sale System, Facial Access Control System, RFID Driving License, Machine Readable Seafarer Identity Document, Biometric Identification & Payment Solutions etc. NADRA has become the Asian leader for providing identity-based multi-biometric technology solutions.
3.7 Step Seven: Consolidate Improvements
Organisations should avoid celebrating premature victory as it often derails the on going thrust and drive. In order to see the change successfully implemented, organisations should definitely keep track of small. Learning is an on going process and organisations should keep learning about new developments, even after implementing the change. If the organisation stop the process of learning and does not rediscover itself over the period of time, then it can never become a self sustain organisation. NADRA has always ke...
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... efficiently managed to transform itself in a successful database and registration organisation of Pakistan. Organisational change can be a slow and daunting process. Longer-term success is never guaranteed but adapting to change and sustaining it over the period of time can surely take the organisation to the new heights of success. NADRA has not only implemented the organisational change efficiently but it has also proven that with great vision, transformational leadership, clear mission, and persistence any organisation can accomplish change effectively. This case has underlined the major elements that have resulted in outstanding success of NADRA. Even though NADRA possesses effective managerial, strategic and operational control in Pakistan but still it requires efficiency and accuracy not only to fully control identity fraud but also to increase its clientele.
Therefore, a reassessment of the controls we have in place would be necessary. Ed’s previously mentioned tasks, when completed, will lay the foundations for our revamped security system. To supplement this, we will need to rework our security policies and create an incident response plan. This will include creation of a RACI matrix so that everyone is aware what role they play in the successful implementation of this plan. As we are storing credit card data, we should also consider being PCI DSS compliant. This would require us to conduct an audit of our current systems and run it by a checklist to make sure we are up to the required standards of PCI. Furthermore, we will need to appoint a dedicated Chief Information Security Officer whose task will be to develop the company’s long term information security program which will align with the company’s
Management and leadership are viewed as two different perspectives in the business environment. As described by Dr. Warren Bennis ‘Managers are people who do things right, while leaders are people who do the right thing’, this means that managers do things by the set rules and follow company policy, while leaders follow their own intuition, which may in turn be of more benefit to the company.
Change is actually one of the things in life that can never be avoided, no matter how hard we try; it is the one constant in life. When it comes to organizations however, change can often be difficult, if not impossible, depending on a number of factors including employee receptiveness. There have been many studies completed on the cause of resistance to change. In Coch and French’s research study (1948) they asked two important questions surrounding resistance, “(1) Why do people resist change so strongly? and (2) What can be done to overcome this resistance?” Most change program experts will certainly name resistance to change as one of the largest obstructions to successfully executing change programs.
In order to lead and be successful you have to be willing to embrace change. Myatt (2012) explained that “leadership demands fluidity, which requires the willingness to recognize the need for change, and finally, the ability to lead change”. Change needs to be recognized in every organization. Organizations must undergo change to subsist. Each area of an organization needs to be assessed to lead change properly. Lastly, the change process must be managed. It is demanding that change agents are arranged for success and not failure by providing them with the proper tools, talent, resources, responsibility and authority necessary for the job (Myatt, 2012).
Organizational change, particularly large-scale change, becomes part of the company’s history; therefore, it is crucial that senior leadership plan the change thoroughly. Planning may include understanding the current state of the organization, the external and internal environment, and identifying the organization’s long-term vision simultaneously. Choosing the right approach is significant in the change process as it may be true with British Airlines’ wildcat strike blunder. This blunder is now added to British Airway history where they lost 40 million pounds because of an oversight. Ideally, changes in the organization will have minimal employee impact and operational disruption; however, this is not the case with British Airways when
Implementing change in the workplace is a dynamic process. Although change itself can be controlled and limited to some degree, innovation is substantially even more dynamic. This dynamic, unpredictable process introduces vulnerability, which can lead to employee frustration. Just as the scenario addresses, many individuals become motivated at the thought of change and innovation; however, the change does not occur due to resistance or other obstacles. Much of this resistance arises from the unpredictability and vulnerability of the process. Managers must be able to prevent or manage resistance by using tools and strategies to smooth the process.
The article “Organizational Change management” is majorly based on addressing and evaluating different literatures and views related to the organizational functions in terms of change management and the impact of behavioral changes and psychological contract within employee and employer on the proper execution and success of change management. The illustration of organizational change management has highlighted different approaches adopted and executed by number of organizations. The rapid changes in economical and political factors of external business environment as well as the introduction of complex and globalized business practices has influenced a number of businesses to accept the practice of continuous change management in terms of coping up with the competitive environment.
The goal of organizational change management is to create a prosperous work environment through strategic change and applying those changes through the people side of management. Organizational change management is a branch of handling the outcome and strategies of new business processes, changes in organizational structure or cultural changes within a company. There are multiple components in understanding the techniques and goals of Organizational change management. The first part discussed will be on setting goals for an organization as it can be a complex process because if aimed too high, the goals will most likely not be attained and performance will deteriorate.
Organizational changes are constant in both the public and private sector. Some changes are small and easily managed and others are large scale vision changes. With organization-wide changes, such as a redirection in the organizations vision, strong creative leaders are needed to ensure the vision is sold to the employees and that the change is implemented smoothly. The Virginia Department of Corrections (VADOC) has recently changed visions to strengthen the way we create long term public safety. This change in mission and vision statements was a smooth process but has not been implemented without its share of issues.
The Strengths and Limitations of a Rational, Strategic Approach to Organisational Change Introduction Following the brief introduction of a model-ideal conceptualisation of Organisational Goal-Directed-Activity, and the definition within the perspective defined by this model of such terms like 'rational (organisational) action system', 'strategy', and 'organisational change', the first part of this essay presents a non-evaluative summary of a selection of distinct approaches to organisational change. Various approaches to strategy are similarly addressed in an attempt to register and explore some of the links that have been identified by a number of authors between positions on strategy reviewed and corresponding approaches to organisational change. The second part, bypassing the rather common practice of partitioning the set of organisational change approaches into largely non-overlapping rational and nonrational, strategic and nonstrategic, subsets, identifies a number of distinct Rational and/or Strategic Modes, associates them with the approaches to organisational change reviewed in the first part, and attempts an integrated appraisal of the distinctive strengths and limitations such diverse Modes confer to the approaches to change that invoke and utilise them. 1. A Model-Ideal Conceptualisation of Organisational Goal-Directed-Activity, Rationality, Strategicality, and Organisational Change When planned and goal-directed, fully rational organisational action, like any other ideal form of goal-directed-action, relies on activity generated by the decomposition of a goal-structure, a term that has been defin... ...
The idea of change is the most constant factor in business today and organisational change therefore plays a crucial role in this highly dynamic environment. It is defined as a company that is going through a transformation and is in a progressive step towards improving their existing capabilities. Organisational change is important as managers need to continue to commit and deliver today but must also think of changes that lie ahead tomorrow. This is a difficult task because management systems are design, and people are rewarded for stability. These two main factors will be discussed with reasons as to why organisational change is necessary for survival, but on the other hand why it is difficult to accomplish.
Robbins et al. (2011, p. 186), states ‘Change is an organizational reality and affects every part of a manager’s job’. Today’s wave of change primarily created by economic condition so change is now such a constant feature of organization life (Goodman, E. 2011, p.243). Organizations need to be changed at one point or another in structure, technology or people. These changes are defined as organizational change (Robbins et al. 2011, p.18). Organizational change is important because changes can increase effectiveness and efficiency, the innovation of products, services as well as dealing with changes in external and internal forces (Goodman, E. 2011, p.243). However, ‘the bottom line is that organizational change is difficult because management systems are design and people are rewarded for stability’ (Lawler, E.E. & Worley, C.G. 2006, p.11).
The change process within any organization can prove to be difficult and very stressful, not only for the employees but also for the management team. Hayes (2014), highlights seven core activities that must take place in order for change to be effective: recognizing the need for change, diagnosing the change and formulating a future state, planning the desired change, implementing the strategies, sustaining the implemented change, managing all those involved and learning from the change. Individually, these steps are comprised of key actions and decisions that must be properly addressed in order to move on to the next step. This paper is going to examine how change managers manage the implementation of change and strategies used
Miller, D and Friesen, P (1980) ‘Momentum and revolution in organisational adaptation’, Academy of Management Journal, 23/4: 591-614
Organisations as machines, political systems, organisms, and flux and transformation are particularly common assumptions that are often used by managers, writers and consultants to make sense of how organizational change works. In reality most organizations use combinations of approaches to tackle change and not just one of the above, however these provide useful insights into the process of organizational change (Cameron and Green, 2012). This essay will try to make sense out of these assumptions to understand what organisational change is. By doing so, insights will be drawn on how organizational change can be managed and led.