1.1 INTRODUCTION Academic libraries are trying to adapt and adopt with the new applications of technologies including the services in order to support the usage of library as a centre of information. As a result, there are more academic libraries that have been in more privileged position in order to serve the users with better services (Lee and Teh, 2000). Reichardt and Harder (2005) also mentioned, reference desks staffed by librarians who meet face-to-face or by phone with students in a defined
serve the general public, adults, children and teens in terms of: The mission of the Lynnfield Public Library is to “facilitate townspeople of all ages in the meeting of their personal, professional, informational, educational, recreational and cultural needs by providing both current technological and traditional means of access to materials, programs, and services.” The services of the library are centered on this mission. However, the layout of the building and conditions limit the library’s ability
College’s library. It was one of the best decisions I made this semester. I was immediately attracted to the idea of working at the library because I love books and reading. The knowledge and power that a book gives me is unbelievable. Working with specifically the Circulation Desk in Triton’s Library was a very enjoyable experience. Technology was distracting me from cherishing the simple and pleasant things in life such as reading and a quiet environment. While volunteering at the library I’ve learned
confusing all at the same time. Libraries are scrambling to deal with economic limitations and an ever-accelerating technologically driven world. Every decision made needs to be evaluated and weighted against the mission of the library. That mission will in some way focus on service to the community and providing access to information. As libraries advance, they will be required to do so in line with those ideals. In addition to maintaining these standards, libraries do not want to become irrelevant
A libraries web site is the virtual front door to many of the services and information that it provides to patrons. There are several things that can be done to examine and evaluate the use of a web site. The first step is to start by gathering information about the libraries web site from a variety of different sources from user statistics to conducting a usability study. It starts by understanding your library patrons and anticipating how a web site might best effectively meet their needs.
Bachelor of Science Information Technology Management Third Year Project Service Desk Evaluation SAGE IRELAND Submission Date: 28 March 14 Prepared by: Toheeb Adigun – X00073066 Contents Bachelor of Science 1 Contents 2 Chapter 1- Detailed Project Proposal 3 1. Introduction 3 2. Project Aim 3 3. Project Objectives 4 4. Research Question 4 5. Research Method 5 Case Study 5 6. Conclusion 6 7. References 6 Chapter 1- Detailed Project Proposal 1. Introduction All Modern IT departments
In the library profession, information professionals to have sets of guidelines to govern their actions within the library. For Reference librarians, the Reference and User Services Association [RUSA] (2013) created the Guidelines for Behavioral Performance of Reference and Information Service Providers. These guidelines cover multiple elements of the reference interview, from approachability of the librarian and the search process, to the follow-up of the interview. The guidelines are separated
However, after learning about the vast amount of resources at the library, I believe the reference desk is a resource I need to use when conducting research. The reference desk is more than just a librarian at a desk it’s a professional researcher with a vast amount of knowledge that can help you find sources you didn’t even know the library had. When we discussed reference desk in class I didn’t you could make an appointment with someone specialized in a certain area of
Billeter begins her article highlighting the ways that reference has not changed. Some of the ways are people do not know how to ask questions, but they ask them because they need answers. They do not know that libraries provide free reference services not available elsewhere, but those who do know come with a wide range of expectations, knowledge, and understanding of information. (2010, p. 34) She then proceeds to clarify the ways that reference has changed. For instance, many people do not ask
(Limb and Dwyer, 2001; 6). For both the methods two locations across Lancaster University were chosen, the library and a personal study space. They were chosen methodically with the attached, and usually unwritten, rules of mobile phone usage in each area in mind. The first of the methods, was participant observation. Over several days observations of student 's mobile phone use in the library were kept in a diary. Whilst it was difficult to always know what the phones were being used for, most notably
Review - Revolting Librarians Redux: Radical Librarians Speak Out Who can resist a book with a chapter titled, "Labia Lumps, Chunky Discharge, and Other Things They Never Taught Me in Library School"? Released this past summer, Revolting Librarians Redux: Radical Librarians Speak Out takes no prisoners as its contributors ponder everything from the backtracking of '60s values by ALA's baby boomers to librarian imagery in erotica. This edited volume is a sequel to a 1972 self-published book titled
Six of the participants stated that the ability to quickly search the internet for information was of great use, although was less important than when in the library as they had access to their own computers in their room. Surprisingly many of the participants felt that although socialising online through mobiles could be extremely distracting at times, the ability to quickly ask a fellow student about work was
Nowadays, the entire businesses activities need to set objectives. Objectives will be a guideline to the organizations in order to achieving the goals. Then, objectives may contain the focused actions or activities that need to be done by the company or organization. One of the methods that can be applied to developing objectives is by using SMART objectives. SMART objectives are the most efficient way to build up the objectives. What are the SMART objectives? SMART is an acronym that stands for:
Not the Sound of Silence Footnoting the Pop/Rock Sounds of the Library While in the University of Arizona's Music Library evaluating their reference collection for a class project, I came across the following book and annotated it for my pathfinder: Green, J. (2002). The Thematic Guide to Popular Music, Nashville: Professional Desk References. This massive guide categorizes music by lyrical theme(s) and/or song titles. For instance, there are listings of songs by days of the week, women's
http://www.bestsampleresume.com/sample-help-desk-resume/help-desk-supervisor-resume.html Meta Description: A help desk supervisor resume needs to showcase abilities to lead a team of technicians, plan and recommend advanced hardware and software for efficiency, and knowledge of OS. A Help Desk Supervisor leads help desk employees that include IT technicians. He or she is responsible for providing effective customer services. The help desk supervisor monitors installation and upgradation of hardware
Albert Einstein once said, “if a cluttered desk is a sign of a cluttered mind, of what, then, is an empty desk a sign?” Einstein was suggesting something against our social convention, as we all know that the majority of our peers and colleagues judge us partly based on how organized our desks are. Coincidentally, David Freeman also argues that messy people are more productive than neat people. In daily life, those with an extremely messy desk are considered to be careless and undisciplined. In order
William J. Collinge. Historical Dictionary of Catholicism. 1997. (Reference BX945.2 .C65 1997) Michael Glazier and Thomas J. Shelley, editors. The Encyclopedia of American Catholic History. 1997. (Reference BX1406.2 .E53 1997) J. Derek Holmes and Bernard W. Bickers. A Short History of the Catholic Church. "New Millennium Edition," 2002. (BX945.2.H63 2002) Hubert Jedin and John Dolan, editors. History of the Church. 1980 —. (Reference and Stacks BR145.2 .J413 1980) Ten volumes; volumes I, III, and
Study by Ho and Crowley (2003) uses a focus group method to explore user perceptions of the reliability of Texas A&M University library services. They found that the reliability on various services including prompt re-shelving of books, accuracy of catalogue records and timeliness of notifications may determine users’ perceptions of how easy or difficult it is to use the library. Five items on the SERVQUAL instrument assess reliability based on providing services at the promised time, maintaining error-free
Librarians are defined as “a person, typically with a degree in library science, who administers or assists in a library.” In truth, they are much more than that. In a recent interview with Traci Glass, the Teen Librarian at the Eugene Public library, we explored her personal story with becoming a librarian, including how it has benefitted and affected her life. Traci Glass grew up the youngest of three in Jenks, Oklahoma. She lived in trailer, where she slept on the floor. As her siblings grew
known librarian stereotype is the "spinsterly and authoritarian naysayer over-concerned with regulations and maintaining a hushed library environment" (4). But where do these stereotypes come from, and are they really true? Perhaps librarians' professional invisibility is to blame for some of the stereotypes. Most people think that everyone who works in libraries is a librarian, and that librarian duties consist mainly of shelving and checking out books (5, 6). Think again! Librarians are