5. Internal “Wiki” service Boeing employs what is called the internal “Wiki” service (not actual Wikipedia). This functions similar to the real world Wikipedia except that it allows Boeing’s employees to input information in such a way that everyone in the team could see and also make changes accordingly, this feature functions similar to blogging. Thousands of people can see the information that’s been fed into the repository. There are several advantages to using this type of feature 1.Quick access to changes(everyone is notified of changes almost instantly) 2. Everyone in the team (almost thousands) can have access to it at the same time 3. Safety, whatever changes are made …show more content…
6. Communities of Practice Communities of practice is a common trend among companies to solve problems, identify Experts etc.
4. Why is Knowledge Management important to Boeing 4.1 To retain the expertise of employees who leave the company As discussed above retention of knowledge is crucial and critical for the same set of skills, expertise and experience to get passed on from one generation to another in a company for the company to survive and thrive in a new generation provided knowledge lost cannot be recouped since there is always an expenditure of time. This forces major companies like Boeing and Rolls Royce which has created a brand name for themselves to train their employees even as they are young and before they join the company for the actual jobs. 4.2 To share expertise, best practices and lessons learned across enterprise Sharing expertise, best practices and lessons learned can contribute to the company in a big way and improve the company’s brand name rather than dampen it. By doing so the mistakes done can be avoided in the future and turn it into
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6. Case Studies: 6.1 B-52 Boeing offers it’s customers some unique products, two of it’s passenger carriers being the Boeing -747 and Boeing 777 which are still in operation.
B-52 was Boeing’s strategic bomber designed for stealth purposes with eight engines on total, 4 on each wings.The B-52 has been in active service in USAF since 1955. The success story of the B-52 was completely due to the fact that Boeing has managed to produce clear records on knowledge management on it models which has proved to be more successful in recent years. The B-52 can carry upto 4 high grade nuclear weapons, 22 modern day car, 12 Rolls Royce Phantoms. If our assumption be that it was a design byproduct, we’re wrong, it’s due to efficient knowledge management that kept this massive flying machine in service for the past 50 years and still has an average life of 80 years which Boeing claims. The B-52 is fitted with IBM AP-101 computer used on the Space Shuttle which proves that it’s a byproduct of intense knowledge management abilities and not just design
The Boeing Corporation is one of the largest manufacturers in the world. Rivaled only by European giant Airbus in the aerospace industry, Boeing is a leader in research, design and manufacture of commercial jet airliners, for commercial, industrial and military customers. Despite enjoying immense success in its market and dominating an industry that solely recognizes engineering excellence, it is crucial for Boeing to ensure continued growth through consistent strategy formulation and execution to avoid falling behind in market share to close and coming rivals.
Organizations can be very successful on many different levels. The quality of a product can help build the reputation of a company. Customer service is also important for any company. The knowledge of employees of the products being sold is also important. Different decision support system become an asset to a company and can define the performance of the company. A knowledge management system can be defined as a tool that is used to manage the knowledge for a given business that obtains information. Most employees’ have a skill set of knowledge that can be used to help train others. The knowledge management system can capture the knowledge of its employees with that knowledge. Using artificial intelligence, such as a knowledge management system can help an organization become a success if it used correctly.
Bose, R. & Sugumaran, V. (2003) Knowledge and Process Management: Journal of Corporate Transformation, 10(1), 3-17
The commercial aviation industry has been a booming industry since the first airlines were established, and in today’s world of growing demand for air travel, Airbus is looking to gain market share of the VLA, or Very Large Aircraft, market. Airbus’ main opponent in terms of the manufacture and sale of jet aircraft has been Boeing, with its importance to the U.S. economy over the past 50 years in supplying the military with defense aircraft, commercial airlines with aviation aircraft, and even NASA with space shuttles. Until now, the start of the 21st century, Airbus has not been able to produce a product to compete with Boeing’s 747 in the VLA market; Boeing has held monopoly in VLA market in terms of its 747-xxx airplanes. In order to attain greater market share in commercial aviation, Airbus, reputed for innovative design and technology, began exploring the possibility of creating a jumbo jet in 1990. Now, 10 years later, Airbus has developed and finalized the basic design of their first VLA air plane: the A3XX.
The idea comes from a flat organizational structure, from a variety of sources than companies with many layers of management. By providing everyone with equal voice transmitting new ideas and feedback to the policy of the company operating the process, products, services, business models, may lead to successful competitive companies finding new ideas I can.
"Future of US Military's Hypersonic Plane Uncertain After Failure." Space.com. N.p., n.d. Web. 15 Apr. 2014.
Tacit knowledge comes from people, the team member within an organisation, while explicit knowledge is generated from various information repositories such as databases, documents, and intranet. Botha et al (2008) point out that tacit and explicit should be seen as a spectrum rather than a definitive point, meaning that all knowledge is a mixture of tacit and explicit elements rather than one being on its own. Managing knowledge means dealing with tacit knowledge and explicit knowledge, and one of the challenges presented to business is deciding how best share tacit knowledge, how and what to convert to explicit knowledge so that it can be easily transferable. The work of Nonaka & Takeuchi (1996) answer this challenge, they introduced a SECI model that soon became a cornerstone of knowledge creation and transfer
It provides the employees with the training and education that will help them learn and update their skills that are required for the job (Clegg et al. 2016, p. 171). Training and development improves the efficiency of the staff, which will increase their production, and has a positive impact on the organization (Umamaheswari & Krishnan 2016). AAT has employed numerous staff members that at the time of the selection process, may have shown glimpses of hope, but have not responded to efforts made by the company to develop their skills (Straver 2017). Robert, the finance worker at AAT, has a hard time showing and explaining what exactly he is doing for the company (Straver 2017). Considering all the time that he has spent with the company, those skills should be developed by now and Robert should be able to explain to other employees what he is doing and how to do it. Likewise, Julia has had numerous meetings with Alex to help develop her basic computer and personal skills, but has not shown significant improvement (Straver
Knowledge management incorporates ideas and processes from many different sources and technologies a wide variety of...
Encourage the involvement of people at all levels and help people to use and develop their abilities for the companies benefit.
This approach in the project was taken to reduce the manufacturing and assembly costs and development time but in reality this same decision from the management pushed the project more than three years behind schedule incurring billions of dollars expenses which was more than twice the allocated budget. It was challenging for Boeing to complete the project within allocated budget and time frame. The situation would be different if the corporation had kept the key technologies within the organization rather than outsourcing them as even with good technology, outsourcing possesses major risks in assembling the airplane because the components might not fit together. But these decisions were taken against the advice of a Boeing aerospace engineer Dr. L. J. Hart-Smith who knew these potential problems and presented them in a brilliant paper at a conference back in
Their finding in general shows that they successfully recognize five concepts of valuable knowledge from their interviews session. The concepts include subject matter expertize, knowledge of relationships and social networks, organization knowledge, knowledge of business systems and processes and knowledge of governance. By identifying the older experts knowledge, the authors hope that the organization involved realize the potential to take an approaches to retain that knowledge for future
Some companies may disagree that guide that developed knowledge management is to replace because it may decline revenues. Many others may feel that knowledge management is just a another system the comes from earlier information and data management methods. To the companies knowledge management is like any other system it has great value, is both old and new, and it’s a mixture of new ideas with ideas that everyone has known of before. The idea of advisor looks for cost-effective new focus to replace an expiring one has some credibility; the fact is that knowledge management is not just a mentor development but a response to real social and economic trends. The three practices that have bring the most satisfied and energy to knowledge management are information management, the excellence movement, and the human issue and human capital movement. Information management developed during the earlier age and is usually understood as a separation of the larger information technology and information in the business world. Information management is a body of consideration and cases that focus on how information manages it. Information management is independent of the technologies that influence it. It
This has increase personal growth and at the same enabled employees to deliver efficiently in their operational area. (Chafkin, 2009) It is also expected that employees are also able to pass on the knowledge to new staff or their colleagues. For example, new hires are required to participate in intensive one-month training program followed series of mentorship program. Old employees are required to sign a bond to stay with the organisation and utilised skill gained, whenever they are supported by the organisation to pursue further studies in their line of work.
..., A., (2007). Workplace Innovation: Enterprise of the Future - From the knowledge worker to the knowledge economy - Six billion minds co-creating the future, VINE: The journal of information and knowledge management systems, 37(1), 7-13, Emerald Group Publishing Limited, doi: 10.1108/03055720710741963