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Explain the personal and professional skills required for effective management
Personal skills required for effective management
Personal skills required for effective management
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To be an effective manager one must be able to mange with purpose not just manage the daily activities. All of the manager’s responsibilities need to be molded and developed to align with the company’s vision and mission. Mintzberg discusses a model image of what a manager’s job looks like from the inside out. His concept of new managers are “putty to be molded” (Mintzberg, 2005, p. 55) provided insight that not everyone that is a manager should be a manager. Many new managers want to take their own direction and work towards their own vision of what should happen. Whereas, managing with purpose is the fundamental framework of a manager’s job. I have always maintained that managers and leaders had very different roles and not every manager can lead and not every leader can manage. A manager focuses on deadlines, metrics and budgets while the leader motivates the people, develops the culture and focuses on the vision of the business. I found it interesting that Mintzberg contends an organization becomes dysfunctional if the manager is not a leader. I feel that organizations, in the 21st century, need to have managers that lead and leaders that manage. These positions should be synonymous in order to synergize innovation and cultivate creativity. Strategies develop and evolve through a simple thought. It then grows and shifts the paradigm of how a business operates. Mintzberg refers to IKEA, the highly successful Swedish furniture company, and how they were able to solve the issue of transporting bulky goods; “One of the workers, frustrated in trying to get a table in his car decided to take the legs off. Insight number one – all customers have the same challenge, thus, IKEA began selling unassembled merchandize” (Mintzberg on Man... ... middle of paper ... ... interrelated “inner/outer” dynamic managing process outlined by Minzberg, a day in my work life does mirror these principles. The framework of my day begins by modeling behaviors that I expect my team to duplicate; neat, clean and professional business casual dress with an air of confidence displayed by an upbeat positive pep in the step and a smile that will not quit. The daily 15 minute huddle starts promptly at 8:00 AM where we kick start our customer focused attitudes by discussing pertinent ideas affecting team priorities, the agenda, announcements and updates, as well as key performance data from the prior day and where we are month to date according to plan. Energy and enthusiasm is the fuel used to ignite a burning desire in a great team of individual contributors that handle approximately 30 different customer touch points via telephone in their work day.