The Mission And Future Of Abu Dhabi International Airport

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Abu Dhabi international airport which is located in the emirates of Abu Dhabi, United Arab Emirates, started its operation since 1982 after union of the seven emirates formed by the Sheikh Zayed bin Sultan Al Nahyan but in 1969 the airport was first introduced. It is currently serving 12.5 million passengers and further planning to increase serving up to 40 million passengers by the year of 2017. The airport is fully owned by the government, considered to be the fastest growing carrier in the United Arab Emirates. Abu Dhabi airport offers varieties of services to the passengers to ensure all the customers are fully satisfied and make sure all the operations runs smoothly. Moreover, the airport has three terminals so far along with 109 check in desks, 21 gates, 8 baggage claim belts, 4000 parking space as well as duty free area, lounges and hotels. (Abu Dhabi Airport Company, 2014)
Furthermore, according to Abu Dhabi Airport Company (2014) the airport was awarded the third position in the world within its 20 million passenger category and best airport in the Middle East in 2012 and best improved airport in the world in 2012 for its continuous improvement and commitment in delivering best quality services, based on the survey conducted by Skytrax awards in 388 airports for passenger satisfactory across the world. Lately, Abu Dhabi airport has more than 40 airlines with 93 routes destinations that go in 54 different countries around the world.
2.1 Mission and Vision
The Abu Dhabi Airport Company’s mission is to “achieve their vision by being an efficient organization with highly performing people, fully understanding their customers and stakeholders and delivering airport services and infrastructure that surpass their expectation...

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... three terminals in the airport the amenities are provided in each terminal to accommodate their passengers with good experience and to make them relaxed while they are far away from home.
9.0 CONCLUSION

To sum up, Abu Dhabi international airport has the highest rank among the best airport in the world. As stated above all the operations are effectively well maintained with care to provide satisfaction and safety hence the chosen location is convenience. Abu Dhabi Airport Company is still planning to come with the project of expanding the airport since there are an incremental numbers of the air transport user’s services day by day. Since the airport is in the good position and has brand image towards the public this gives them more room of improvement and build trust bond between the airport company and the customers not only in travelling but also other services.

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