The End Of Business As Usual Summary

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Brian Solis’s book The End of Business as Usual is in some ways a convincing book, and in others, especially for the careful reader, a very frustrating one. His book, at first glance, has everything you might want. There is vocabulary that is easy to remember, a tightly constructed context, and specific objects of thought which are quite digestible due to how well they are integrated into the context. His arguments are well-written, reasonable, and show great interdisciplinary insight. But on the other hand, his arguments are deductive and largely ‘valid’ rather than sound. They take ideas based on observations which on the surface seem intuitive and analyze and then recombine them in ways which are surely logical. Yet many of the assumptions …show more content…

Okay; but does this translate into effectiveness in sales, and if so, what kinds of sales and markets? Richard Feynman once remarked that science is all about the how, and Solis seems to provide very little of this, perhaps assuming that each business person utilizing his work will work this out for themselves. Yet his arguments seem to be fairly powerless without this how. He seemingly addresses how, but he does so in a way which is misleading: he provides the readers with excellent sets of questions by which to frame the problem, but few leads on how to actually know which components of social media marketing are effective, how effective each component is, and how to select the proper procedures from the innumerable possibilities. In the era of “big-data”, this oversight is especially troubling. For a basic introduction of the relationships between social media, communication culture in the “information age”, and where they interact, The End of Business as Usual is an excellent text; for useful insight into increasing the procedural effectiveness of your business’s marketing, the book is probably not very useful, at least, not for a current, fairly knowledgeable marketing professional looking towards constructing an improvement on their current …show more content…

Where are some examples outside of Solis’s book where these ideas are represented? A good example of this is how celebrities are used as brand-endorsers by corporations in a new fashion through the medium of social-media dialogue. David Beckham is arguably the best sports mogul who has successfully lured consumers into buying all of his products through the use of celebrity endorsements. “A study by sponsorship consultancy The Works, obtained exclusively by Marketing, reveals that brand sponsorship of a sporting personality — say, David Beckham — is more likely to change consumer perceptions of a brand than sponsoring a team or an event would.” Known for his swagger on and off the field, David Beckham is known for existing in two worlds: the world of football and fashion. The amount of respect that he receives is what has allowed for him to remain relevant for years. Beckham is known for his influence on consumers worldwide: “following the TV ads showing Beckham playing with the first Vodafone Live! Picture phone, the brand reported that many consumers were simply walking into shops and asking for the Beckham phone.” Vodafone is only one out of many endorsement deals that Beckham has inked. This particular TV advertisement shows how his emotional appeal

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