Servant Leadership
Human Resource Management, Spring 2010
Introduction
In the first major paper on stakeholder theory, Edward Freeman and David Reed state that a stakeholder is "Any identifiable group or individual on which the organization is dependent for its continued survival." (Freeman and Reed 89) Given that these groups' input are all vital part of an organization's success, creating solutions that benefit all stakeholders is important for long term success. Solutions that conflict with the interest of one of the stakeholders, could result in that stakeholder withdrawing the support that the organization needs to survive. When leaders of an organizations are servants first, when they "make sure that other people’s highest priority needs are being served" (Greenleaf , “The Servant as leader” 3), then the organization's stakeholders will be invested in the organization's continued success and as a result will be more likely to lend it their support.
Servant Leadership Theory
After reading Journey to the East Robert Greenleaf was struck by how one of the major character’s a man named Leo, functioned in the book both as a servant and a leader (2). Leo was a servant by nature, and by excelling in this role, became a leader (2). Out of the reading emerged an idea for Greenleaf, that the most effective leaders are those that enable others and help them grow (6). Greenleaf felt that in the future organizations would only succeed if they focused on nurturing their people, and growing them, which is why servant leadership would be increasingly important (3). There are 11 major traits of a servant-leadership: The leader has a calling, has empathy, listens, works to heal, is aware, is persuasive, nurtures an ...
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...ders are largely concerned with company direction and sustainable profits (Kenneth). With support from all the stakeholders, the company will have a solid base. The happy employees should contribute to a concentration of skills and low replacement costs. Finally, the focus on growth and foresight should help the company grow to be even more successful in the future.
Communities
Communities benefit from servant leadership in two main ways. First, servant leadership promotes community, and actively tries to improve the community in which it operates (The power of servant leadership, 9). Secondly, servant leadership focuses on growing people within the organization, and since those members of the organization are members of the larger community benefits indirectly as well.
By focusing on servant leadership, a company can meet the needs of all stakeholders.
Servant leadership, as defined by Kretiner and Kinkicki (2015, p.486), is putting the needs of others, including employees, customers, and community ahead of one’s own needs. This management style requires selflessness and humility from management so the organization can focus on serving key stakeholders. There are ten characteristics of a servant-leader as identified in the text
Servant leadership is a philosophy and set of practices that augments the lives of individuals, builds better organizations, and creates a more just and caring world, they put the team first, and themselves second (MindTools, 2015). Servant leaders are able to demonstrate their traits through interaction with followers and other leaders within the organization. The characteristics of servant leaders include their commitment to the growth of people, stewardship, and building community, and provide leaders with the opportunity to experience change and to invite followers to change (Savage-Austin & Honeycutt 2011). Servant leadership encourages leaders and followers to ‘raise one another to higher levels of motivation and morality’, and set their leadership focus: follower’s first, organizations second, their own needs last (Sendjaya, Sarros, & Santora, 2008). The servant leader focuses on the needs of others to include team members. They acknowledge people’s perspectives, and give them the support needed to meet their goals. Servant leaders involve members when decisions are appropriate helping build a stronger commitment within the team. Strong qualities of servant leadership are trust, appreciation for others, and empowerment. Honesty and integrity form the moral foundation of effective leadership through the four values of truth telling, promise
Several traits and abilities contribute to the making of the servant leader and are discussed with equal importance in the essay. However there are some that seem to stand out more than others, not only as advice to leaders but also as advice in living a high quality life.
A stakeholder is anyone whether involved or not involved that is interested in an outcome to a situation (Editorial Board, 2015).
purpose for this book is dual. First goal is clearly defining servant leadership and second one is
Servant leadership is becoming a more “sought-after” concept in today’s society, but what exactly is servant leadership? Does it mean different things to different people? Although the three books, The Servant as Leader, The Servant, and Lead Like Jesus, all center around servant leadership, each author takes a different perspective on the meaning of being a servant leader. Robert Greenleaf addresses leadership from a straight-forward stance; saying that a good leader must be a servant-first by finding the will within themselves to put the needs of their group before their own. James Hunter discusses servant leadership through a story involving everyday people that the reader can relate to. He uses Jesus as a guide to explain how to initiate character development that will, in turn, fashion servant leadership. Ken Blanchard and Phil Hodges offer a new perspective on servant leadership by bringing Jesus into the picture on an even deeper level than Hunter. They explain that by knowing Jesus Christ and developing an intimate personal
3). Through the service of others, servants as leaders create positive changes in the lives of others that lead those served to act more autonomously (Block, Blanchard, Wheatley & Autry, 2006). The goal of a service leader is to help others achieve their highest level of functioning. Those served are then motivated to become service leaders as well (Block, Blanchard, Wheatley & Autry, 2006). Thus, servant leadership focuses on commitment to helping the individual served grow in their abilities. In turn this gives the served individual confidence in their work and personal abilities which then transforms into a desire to help others do the
Servant leadership consists of leaders helping their followers become leaders themselves. The use personal skills such as empathy, compassion and listening to help their followers succeed. It is not necessarily the most popular form of leadership but, it has been proven successful b those leaders who implement it in their work practices. Servant leaders typically have a strong bond with their team. They are the base and the foundation of their teams.
Introduction Through identification and ongoing assessment of her leadership style and ability, this leader is able to develop and understand her own strengths and limitations in order to grow and develop into a more effective leader. The aim of this paper is to provide an overview of servant leadership, contingency, and path-goal styles of leadership to gain an understanding of current leadership models, identify this author’s style of leadership, and explore why leadership is important to organizations, society, and this author. A Personal Model of Leadership Servant leadership was a term that was first used by Keifner Greenleaf (1970) in his first essay, The Servant as Leader (as cited by Crippen, C., 2005). Greenleaf based his essay on his belief that a servant leader is a servant first, and explained that it would begin with the natural urge to serve and then the leader would make a conscious choice to become a leader, in doing so he makes the choice to ensure that others needs are met first (2005 ). As a servant leader develops he should always keep aware of those who he serves and strive to ensure that they are becoming healthier, wiser, freer, have an increase in autonomy, and become more like servants themselves (2005).
The author called out for servant leadership for long-term success for all stakeholders. Similar to other professions leader needs to hone their abilities to be effective in their leadership role. To find a purpose in what you achieve besides money, power, and fame resonates with the True North. A leader should act in the best interests of the organization that would lead to a greater good. To have a balance between IQ and EQ will lead to leadership with the True North. Passion, compassion, empathy, and courage matters the heart decisions are important components of the True North. To develop as a worthy human being, a leader must become self aware, integrated human being, and comfortable being his/herself. In addition a leader with the True North moves from I to we, is humble, serve customers, empower people, and align personal values with organization’s mission. A leader with True North demonstrates a high degree of integrity and walks his/her talk. A leader with a True North is an integrated leader with fine balance between personal, family, work, and community life. On a similar note, a leader with True North aligns and nourishes their mind, body, and soul.
Before reading about characteristics of servant leadership, I tried thinking about what I already knew about this type of leadership. Some of the thoughts I had were: leaders put others before themselves and leaders go beyond their responsibilities to help others. When I read Chapter 7 from The Special Education Teacher as a Servant Leader, I found that I was correct but did not have the full answer.
Many leadership styles exist. The determining factor if a leadership style is effective or not is often how it is carried out and if it is appeasing to those, the leader is attempting to lead. One of the leadership styles that has become popular is Servant leadership. Although Greenleaf developed servant leadership more than thirty-five years ago and he identified ten characteristics that pertain to servant leadership. (book p. 56) Servant leadership has been successful in various industries and its popularity continues to increase.
Many people want to attain and hold influential positions in society whether it would be in the field of science, politics, education, or in public service. However, many people tend to forget how servitude is one of the main life highways to travel in order to arrive at that successful destination called “Leadership.” Nevertheless, there was one man who knew how powerful the concept of servitude was in order to grasp the reigns of successful leadership. Socrates was a phenomenal philosopher, scholar, teacher, and servant. Socrates leadership style was unique in regards to letting students communicate among one another in an articulate theological reasoning process by questioning and probing at one’s belief system in order to seek self-purification.
A stakeholder is “a person, group or organization that has interest or concern in an organization.”
There are some benefits from this style of Servant leadership can be implemented in profit and bottom-line organization. For the success of any company that implements servant leadership, they must first walk the walk they are presenting. First, an individual