Reflection Of Therapeutic Communication

Therapeutic communication includes dynamic interactions with verbal and nonverbal communication skills, and it helps nurses develop therapeutic relationships with clients to achieve the clients’ health needs (Arnold & Boggs 2015). Utilising proficient therapeutic communication techniques is essential for nurses because it helps make clinical decision to reduce patients’ distress and pain (Stein-Parbury 2013). Reflection is a process of critically reviewing an experience from practice so that the experience can be analysed and assessed to change or improve one’s action or behaviour (Bulman & Schutz 2013). Reflection on practice is important for nurses because it allows them to engage more in caring-healing interactions and improve quality and

Although I was able to obtain required information to complete all sections of the health assessment form, I need to focus on appropriate use of open-ended questioning to obtain more relevant and necessary information for treatment time efficiently. In addition, I should concentrate on utilising appropriate paraphrasing skill to enhance time efficiency and therapeutic relationship. I also need to practice controlling my facial expressions to make patients feel comfortable and develop caring-healing

Bourgeois, S & Van Der Riet, P 2015, ‘Caring’, in Berman, A, Snyder, S, Levett-Jones, T, Dwyer, T, Hales, M, Harvey, N, Moxham, L, Park, T, Parker, B, Reid-Searle, K & Stanley, D (eds), Kozier and Erb’s fundamentals of nursing, vol. 2, 3rd Australian edn, Pearson Australia, Melbourne, VIC, pp. 493-505.

Bulman, C & Schutz, S 2013, Reflective Practice in Nursing, 5th edn, Blackwell Publishing, Chichester, United Kingdom.

Day, J, Levett-Jones, T & Kenny, R 2015, ‘Communicating and relating’, in Berman, A, Snyder, S, Levett-Jones, T, Dwyer, T, Hales, M, Harvey, N, Moxham, L, Park, T, Parker, B, Reid-Searle, K & Stanley, D (eds), Kozier and Erb’s fundamentals of nursing, vol. 2, 3rd Australian edn, Pearson Australia, Melbourne, VIC, pp. 510-538.

Fridlund, AJ 2014, Human facial expression: an evolutionary view, Academic Press, California, USA.

Knapp, H 2014, Therapeutic communication: developing professional skills, 2nd edn, SAGE Publications, California, USA.

Park, HB, Han, JE. & Hyun, JS 2015, ‘You may look unhappy unless you smile: The distinctiveness of a smiling face against faces without an explicit smile’, Acta psychologica, vol. 157, no. 1, pp.185-194, doi: