To research the issues within the Department of Children and Family, I would set up a survey online addressing how satisfied the citizens of the city are. I would use mostly open-ended questions such as (What do you suggest that the department does in order to better service the community). Open-ended questions allow participants to express their true feelings and for researchers to gather the most accurate information. It also eliminates the amount of errors usually associated with research. If respondents are asked to write their response, they are, in a way forced to read the question and respond truthfully as opposed to just choosing one of the answers in a closed-ended question. I intend to analyze these answers qualitatively to discover whether or not employees performance are directly related to the amount of work they have to do or they are simply not motivated. If motivation is an issue, I will explore ways to motivate them and encourage high performance.
Increasing Morale-Reducing high Turnover
Productivity and Performance
People are the most valuable asset of any organization; therefore it should be a priority to any employer to seek ways to improve employee commitment, motivation and productivity. Surely, most organizations understand that those criteria must be met if they are to achieve the highest level of productivity and ensure the success of the organization, but it is evident that organizations everywhere are struggling to meet service demands and production knowing that these outcomes are directly related to the on the commitment, ability and skill of a disengaged workforce. Frederick Herzberg generated a two-factor theory regarding job satisfaction: Hygiene and motivational. Those factors are placed to avoid...
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...ion “Who governs?” leads quite naturally to two others: “Can one steer contemporary polities?” and “How can such steering be conciliated with the constraints of democracy?” Only in-depth research into the workings of contemporary public administrations can provide solid answers to these questions. Throughout the rest of this encyclopedia, definitions and interpretations of how governance fits, or fails to fit, with public administration provide valuable signposts with which to encourage social scientists to aim their empirical investigations in this direction.
The citizens of Gilleville take priority and their concerns should be addressed first and foremost. They are entitled to public transportation and the public administrators should work to resolve their issues as fast as possible and in a manner to cause as little impact as possible to the lives of the public.
Often, when the discussion of American bureaucracy is broached in conversation, those holding these conversations often think of the many men and women who operate behind the scenes within the government. This same cross section of Americans is looked upon as the real power within the federal government and unlike the other branches of government, has little to no oversight. A search of EBSCO resulted in the following definition, an organization “structure with a rigid hierarchy of personnel, regulated by set rules and procedures” (Bureaucracy, 2007). Max Weber believed that a bureaucracy was technically the most efficient form of organization, one structured around official functions that are bound by rules, each function having its own specified competence (2007). This wide ranging group of Americans has operated within the gaps, behind the scenes, all under the three core branches of government: the legislative, executive, and judicial branches. The division of government into three branches and separate powers gives each branch both exclusive powers and some additional power...
The study adopted correlational research method to aid collection of data to obtain reasonable data to investigate how and why poverty leads to criminal activity. I will conduct the research in west Baltimore area. I will be using high school students and college students around the area. I will be using a survey online and targeting high school and college students who grew up or currently live in west Baltimore. In order to take this survey online the student must be over the age of eighteen. I will get the survey out by using social media. My goal is to get a sample of a certain amount of adults both male and female. First, I will conduct the search by finding the schools that are located in west Baltimore. Since this survey will be conducted online, I will ask the student for their birth date and choose from a list what school they attend. The best question is how I will get the survey to the student. In order to get the survey to the students, I will use the school social media, every school has a social media page run by students itself. Since the instrument I will be using is going to be a survey, I will be asking students to answer certain questions. The
Based off of the gratification an individual contains towards their work is job satisfaction. The productivity could either be positive or negative while the relationship between the productivity and satisfaction may not be consistent. There are multiple internal and external factors of job satisfaction that can impact the behavior of an employee and engagement over time. The way the worker’s attitude concerning their field effects the performance they perform on a daily basis. One who is satisfied with the job they maintain, succeed at what they do. “It is therefore imperative for a company to understand the attitude of its workers and measure the job satisfaction of its employees, as job satisfaction is essential for productivity” (L. Bradshaw
Wilson described public administration as “the most obvious part of the government; it is government in action; it is the executive, the operative, the most visible side of government, and is of course as old as government itself.” Furthermore, public administration is efficient and detailed implementation of public law. Every particular application of general law is a demonstration of administration.
As with any theory, the motivator-hygiene theory has its share of criticisms. Among them is the lack of consideration for individual differences. Herzberg’s theory only takes into account internal organizational factors and does not consider personal attitudes and beliefs of one’s work. Moreover, the two-factor theory assumes that high job satisfaction equates to performance at work. This, however, does not hold true in many situations.(insert example) A highly satisfied, content, and happy worker is not necessarily the hardest worker in an organization.
The classical model of Public administration so far has been influenced by two major figures, Max Weber and Frederic Taylor. The classical model emphasized on how the superior role in bureaucratic system is indispensable. As Weber stated, "a system of control in which policy is set at the top and carried out through a series of offices with each manager and worker reporting to one superior and held to account by that person”(Weber: Pfiffner 2004 p. 1).
When it is discovered that a worker can fulfill the requirements of their job, but are experiencing shortcomings in doing so, many times it is believed that worker motivation may be the root of the problem (Laird 95). What, though, is work motivation? According to Laird (2006), “motivation is a fundamental component of performance “ and “is the reason that someone chooses to do some things and chooses not to do others”. In other words, work motivation is what energizes workers to the level of output required to fulfill a task, directs their energy towards the objectives that they need to accomplish, and sustains that level of effort over a period of time (Steers et al., 2004). In essence, worker motivation is what gets the job done. Employee motivation has always been a central problem in the workplace, and, as an individual in a supervisory position, it becomes ones duty to understand and institute systems that ensure the proper motivation of your subordinates. Proper motivation of employees can ensure high productivity and successful workflow, while low worker motivation can result in absenteeism, decreased productivity rates, and turnover. A large body of research has been produced regarding motivation, and much of this research is applicable to the workplace. Due to the nature of man, motivation varies from individual to individual, and, because of this, there is no one system that is the best for ensuring worker motivation in every organizational situation, and, as a product, many theories have been created to outline what drives people to satisfactorily complete their work tasks. Throughout the course of this document, the three main types of these motivational theories will be outlined and examples of each as well...
Of the numerous speculations of work motivation, Herzberg's (1998) motivator hygiene theory has been a standout amongst the most persuasive in late decades. Essentially, the hypothesis isolates propelling variables into two classifications: Motivator factors, which have a remark with the work itself, and Hygiene factors, which have a remark with the encompassing
Public Administration involves the development, implementation and management of policies for the attainment of set goals and objectives that will be to the benefit of the general public. Since Public Administration involves taking decisions that affect the use of public resources there is often the question of how to utilize public resources for maximum public good. The National Association of Public Administration has identified four pillars of public administration: economy, efficiency, effectiveness and social equity. These pillars are equally important in the practice of public administration and to its success. This paper seeks to explain the role of each of the pillars in the practice of public administration.
This essay discusses the radical transformation of the principles and foundations of public administration from traditional to New Public Management. Firstly the essay will attempt to define the key terms of traditional public administration and the doctrine of New Public Management. Rabin J. (2003) explains that New Public Management embodies “a process in public administration that uses information and experiences obtained in business management and other disciplines to improve efficiency, usefulness and general operation of public services in contemporary bureaucracies.“Traditional Public Administration progresses from governmental contributions, with services perceived by the bureaucracy.
Public administration is something that the general public does not think about. In fact, many do not even probably know what it is. But what the public does not know is administration effects there every day lives. Karl Marx described administration when he said “Administration is determined action taken in pursuit of a conscious purpose. It is the systematic ordering of affairs and the calculated use of resources aimed at making those happen which one wants to happen.”("What is Public Administration? - Meaning and its Definition") But how does public administration apply to our country and what did our leaders say about it?
Ohemeng, Frank, L.K. and Leone, Robert P. “Should Public Sector be RUN like a Business.” Approaching Public Administration. Edmond Montgomery Publications Limited, (2011), P. 1-362.
Since the Regan era more and more people have taken the idealistic political stance that governments should act more like a business with President as both CEO and Commander in Chief and voters as costumers and shareholders. There are three main reasons that adopting this ideology and borrowing the principles and practices of business undermines the essence and core values of Public Administration. The first reason is the most obvious to the casual observer, businesses are based on profits and governments are based on people. Success in the business world means profit, therefore asking government to run more like a business is asking the government to start maki...
Motivation is an important function in organizations to motivate their employees for their ability to perform well, improving their skills, increasing productivity, job satisfaction and employee extension. Employees also are not a machines that we could just program their task in their brain and they will do it automatically, they require motivation to actually do their job properly. And so, after discussing the process models of the Maslow’s “Hierarchy of needs”, Douglas McGregor theory X and Y, and also the Herzberg’s “two factor motivation hygiene theory.” understanding the ways of motivating people, the human nature, and the substance of nature. I believe that the true motivation can only come from within and also managers can actually motivate all of their employees.
...ot function properly. Politics and administration should be seen as very interconnected. It is worth reiterating just as the structure of governments has changed over the years, the structure and role of public administration have also changes dramatically. Furthermore, it is important to state that public administration has grown from its traditional role of merely implementing policies adopted by the “political” branches of government to playing very significant role in the formation of public policies. This is definitely more evident in regards to professional expertise bureaucratic officials provide during problem identification, agenda setting, policy formulation, and evaluation that shape the content of public policy today. Overall, the idea that Wilson has proposed gives an accurate idea of what the relationship should be between politics and administration.