Running head: Communication in the Medical Field
Communication in the Medical Field
Eric Moore
Millier-Motte Technical College
Communication in the Medical Field
Communication is a very important not only in our everyday lives, but it is important in the medical field. Who doesn’t use communication? Communication started back with cavemen who used their clubs to bang against things or with the Egyptians who used hieroglyphics to communicate.
As far as communication in the medical field everybody uses it from physicians to paramedics to EMT’s. If we do not communicate properly we could have some major problems. However, communication can be verbal or non-verbal.
There are “7 c’s” words to consider when it comes to communication.
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Some may wonder if some information should be release from the hospital to the proper authorities then the answer is YES. According to the HIPPA Law the proper authorities should be required certain information like gunshot wounds or notification about child abuse or neglect (Fremgen, 2012).
However, hospitals may release names and report homicides or accidents victims this does not apply to EMT’s (Fremgen, 2012). The Medical Field is a fast-pace, non-stop, constantly moving working environment so the information between the EMT’s and the nurses can get misconstrued and vital details can be lost in the process. For example, when a paramedic gets a call to a scene the details of the accident and the data given to them has to be concise , clear and understandable. If any information is wrong the life of the paramedic is at danger. Many medical professionals communicate with each other or other hospitals. Many professionals have many years of developing their communication skills. As I mention before who doesn’t use communication? Communication is a vital necessity to our everyday
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This is what he had to say. Fist question given to Mr. Thomas was “How do you feel about communication in the healthcare profession,” he stated, “Communication in the healthcare profession has remained stagnated as there still is a decline in professional courtesy. Although EMS has strived to improve most within the advance medical arena tend to look down upon those in EMS”. As a paramedic for 20 year he has seen many cases of poor communication and he has seen communication being exchange perfectly and smoothly. However, as I give Mr. Thomas the next question which is “As a paramedic how is the communication levels between a paramedic and a nurse?” He states, “At times nurses feel like as they are more educated than paramedics. While in many states paramedic programs are degree programs. When paramedics and nurses work close and often communication among the two profession became better but still needs improving.” Furthermore, as I continued to interview Mr. Thomas I learned that different people can interpret
(3 nursing, 2015). Communication is one of the most important factors for working in the ambulance service, it provides knowledge and understanding, and it also allows you to connect with your patients and vice versa. Communication between health care works in paramount, anything can be misconstrued. Information that is not transmitted correctly the message is unclear and the message gets miss read, this could cause endless issues for staff and patents. Or sometimes things can be misinterpreted. This is when accidents can occur and my case study is based on lace of communication between staff and
These are Verbal, Non-Verbal and Written communication. Verbal communication refers to spoken contact between individuals, Non-Verbal is unspoken communication such as body language and written communication that uses a different pathway such as a letter. The success of verbal communication is dependent on precise, well defined, clear and age appropriate contact (RCN 2015). For example, a paediatric patient’s diagnosis may be approached with a less detailed account of the illness, thus not to confuse the individual or provoke fear. Furthermore non-verbal communication constructs a large percentage of paediatric nursing cases, due to circumstances where verbal communication is not possible. Patient-oriented care is vital for growing an understanding of the individual’s non-verbal signs of pain, which expressed the importance of actively looking for distress signals (Mattsson 2002). Finally written communication acts as the record keeping and documentation element of nursing care, which is a fundamental skill for all medical staff (NMC 2002). Incorrect written communication can lead to individual missing key changes in a patient’s condition thus leading to a potential fall in a patient’s health (Inan and Dinc
McAllister, F. Trede & S. Loftus (Eds.) Communicating in the Health Sciences (3rd ed.). (pp. 299-306). Melbourne: Oxford University Press
Communication is key is any society. If we were unable to communicate with one another then how could our society grow and get better.
Understanding that all patients needed to be treated justly and given the opportunity to make decisions in their care is important. Not causing harm and preventing them from harm is also the duty of health care workers. These ethical principles are essential to keep in mind with interdisciplinary communication. Ineffective communication has been associated with medical errors, patient harm, and increase length of stay. Failure to communicate properly has been associated with 79% of sentinel events (Dingley, Daugherty, Derieg & Persing, 2008). Good communication has been shown to improve patient satisfaction, increase in patient safety, as well as a decrease in health care costs (Paget et al.,
Cultivating teamwork is vital in the fast-moving pace of the Emergency Department. One of the most important ways to cultivate this process is through developing a plan of communication with the team. According to L.J. Hood, communication is “…the dynamic interaction between two or more persons in which ideas, goals, beliefs and values, feelings, and feelings about feelings are exchanged. Even very brief communication exchanges may change all involved parties” (Hood, 2014, P.81). In many scenarios some nurses and staff members are unwilling to be those team players that are needed in a busy nursing unit, and many times nurses and staff will not communicate professionally at all. In these situations, some nurses and staff will require coaching sessions on how to communicate, and in worst case scenarios some nurses and staff, who are unwilling to communicate professionally, will be asked to leave the team
Assignment Submitted By Yours Name here Submitted To Yours Instructor Name here To Meet the Needs of the Course Feb, 2015. Section a:
“Communication is the heart of nursing… your ability to use your growing knowledge and yourself as an instrument of care and caring and compassion” (Koerner, 2010, as cited in Balzer-Riley, 2012, p. 2). The knowledge base which Koerner is referring to includes important concepts such as communication, assertiveness, responsibility and caring (Balzer-Riley, 2012). Furthermore, communication is complex. It includes communication with patients, patient families, doctors, co-workers, nurse managers and many others. Due to those concepts and the variety of people involved, barriers and issues are present. Knowing how to communicate efficiently can be difficult.
Communication is cited as a contributing factor in 70% of healthcare mistakes, leading to many initiatives across the healthcare settings to improve the way healthcare professionals communicate. (Kohn, 2000.)
Communication encompasses a wide range of processes such as the exchange of information, listening, posing of questions (Fleischer et al., 2009) or use of body language. In a healthcare environment where there are constant interactions among nurses, doctors, patients and other health professionals, professional and effective communication is important in ensuring high quality healthcare standards and meeting the individual needs of patients.
In the provision of a high quality care, many factors influence the way it is provided; however, IC is crucial. A healthy work environment would result from open communication among the staff, it would increase the employees and patients’ level of satisfaction and sense of well-being. Good communication is the cornerstone for the IC, it is a complex process which requires to develop some skills to learn how to transmit some information. One of the most common factors leading to medical errors, are due to miscommunication, sometimes because the message is not clearly sent, and others because it is not clearly received or it is misunderstood (Danna, 2015). In terms of communication non-verbal communication must be taken into consideration as well; body language, facial expressions, use of space, and touch, entail conscious or unconscious movements and gestures, also impacts the communication among the staff and
According to Berlin (2010), effective communication is a key factor in diagnostic imaging. Diagnostic imaging or radiology involves constant communication between both the patients and referring physicians (Babu & Brooks 2015). In radiology, communication is a significant part of the job. Text Box As a radiologist, it is their job to perform and review images and report their findings. When most
Communication involves relaying information from an individual to another through the use of verbal and nonverbal techniques. Many factors affect the effectiveness of information relay. It involves evaluating verbal aspects such as tone of voice, the emotional content being communicated, the timing and rapport of the interaction with patients, and nonverbal techniques such as facial expressions, time invested. It is necessary for productive and satisfactory work environment, improved patient outcomes, and settling conflicts. The purpose of this paper is to identify issues with ineffective communication and ways to improve proper communication throughout the a hospital’s interdisciplinary team and patients.
Healthcare professionals require effective communication skills in order to communicate with the varied range of patients they deal with in health and social care settings. ‘Effective communication skills are key in health and social care because they help you to establish and develop relationships with colleagues, management and families. Communication is the simplest way to really get a sense of how a person is coping and what steps you need to take to improve their health and wellbeing’ (Stonebridge College 2016).
Hodgson, I have reconstructed some of my ideas concerning successful communication in the professional medical environment. Even though the field of cytology and my future area of work as a paramedic differ in various respects, effective communication is nevertheless a key foundational skill in the extensive majority of health careers (Leonard et al., 2004; Stewart, 1995). Thus, I have been able to reform some of my old views and even form new ones as a result of the concepts my interviewee told me about. Although prior to the interview I would have agreed that the standardisation of terms was important, I had never seriously considered the integrally essential role consistent nomenclature has to play in the health field. I can honestly say that as a result of my interview I will carry this new mindset with me into my future practice. For example, the use of standard terms will be vital when writing case notes which may potentially be used as legal evidence or as a part of a patient’s medical file. In the case of the latter, these records could be an important piece of the puzzle for practitioners who are trying to diagnose a seemingly mystery illness. Therefore because it is imperative that notes are detailed, accurate and clear, standard nomenclature significantly aids these endeavours. Furthermore, when handing patient’s over to emergency department staff (especially in a time-limited, high stress situation when a patient