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Marks & Spencers' and Their Human Resource Management
In this piece of coursework I will be making contact with my chosen
business 'Marks & Spencers' and I am going to conduct an investigation
into the Human Resource Management within the business. I will be
finding out what the responsibilities are of Human Resource Management
in the business, why it is important and how it helps the everyday
running of the business.
I will be investigating the uses if labour market information and how
it relates to human resources, I will be investigating the recruitment
and selection process which is involved in Human Resources, how they
help with training, staff development and motivation.
Human Resources
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"Marks & Spencer is one of the UK's leading retailers of clothing,
foods, homeware and financial services, serving 10 million customers a
week in over 300 UK stores. The Company also trades in 30 countries
worldwide, and has a Group turnover in excess of £8 billion".
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Marks and Spencers Human Resource Management would have to be very
efficient and resourceful so that all of their responsibilities are
carried out well and smoothly.
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Human Resource Management is the management of the people within a
business, by recruiting, training and retaining employees with the
necessary skills and competencies to perform their jobs effectively.
H.R.M. in general is responsible for:
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· Human Resource Planning (H.R.P) - this looks at how many employees
the business will need in the future, as well as the kind of employee
that will be needed (e.g. graduate trainees, skilled-manual and
supervisors). H.R.P. also ensures that the 'right' employee is in the
'right' job, to ensure the most efficiency and success of the
employees. As Marks and Spencers is quite a large company there will
be lots of staff turnover and new recruits quite often.
· Recruitment and selection of new employees - The recruitment and
selection procedure starts when the business realises that there is a
job, which needs to be filled.
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labour in certain areas, so they can see whether it is in fact easy or
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Business strategy is the means by which firm’s plans to achieve its goals and objectives. It can also be termed as organization long-term planning. The strategy covers periods between 3-5 years and sometimes longer. Businesses use two major types of strategy, general or generic and competitive strategies. The overall strategy involves strategies of growth, globalization and retrenchment. The competitive advantage includes low pricing, product and customer differentiation. We will look at the business strategy used by Marks and Spenser (Cole, 1997). The company is a British multinational located at Westminster London and specializes in clothes and luxurious food products.
On the medium term, the key questions, the Human Resources department needs to answer, are following ones, in order to align its strategy with the company’s one:
An organizational human resources department utilizes the hiring and firing process to meet the organization’s personnel needs. Organizational human resource departments are charged with the oversight of an organizations administration department. The practice of hiring and firing people is a process employer’s conducts on a daily basis. This process has to be done in a proper manner and not in haste. The implication that can occur from the improper hiring and firing process could and can have a positive or negative impact on an organization. Therefore, employers must carefully evaluate their decision to hire/fire individuals and its impact on the organizations’ workplace environment and others employees. Human Resource Management is important for an effective organization. In today’s organization, HRM is valuable to the organization because of increase legal complexities and its known for improvement in productivity. However, management should realize that poor human resource management could result in an outburst of hiring process followed by firing or layoffs. According to (Satterlee 2013, p. 194), “Hiring the best candidate who is also a good fit for the organization is crucial for the success of an organization, because a poor hiring decision will have repercussions across the entire organization”. Satterlee made a valid point because poor hiring could have an impact on the bottom line performance of the firm. In other words, HRM is the contributing factor to the success of the organization including motivating and maintain the staffs. The purpose to the motivation is to ensure that all employees grow to a full potential. According to (Sims 2006, p. 5), “HRM efforts are planned, systematic approaches to increasing organizati...
In this assignment I will be looking at the role played by the Personnel Management to Human Resource Management (HRM) for Sainsbury's and there historic developments. I will also be looking at how the existing HR function for Sainsbury's could be developed to work more effectively with the rest of the organisation.
Human Resource Management is the title given to define formal systems arranged for the management of people within a company. There are many responsibilities of a human resource manager. These responsibilities usually fall into three major areas: employee compensation, staffing and defining and/or designing work. The purpose of Human Resource Management is to maximize the capacity of a company by bettering its employees. This is unlikely to change in the future even though the pace of business is always changing . Edward L. Gubman said in the Journal of Business Strategy, "the basic mission of human resources will always be to acquire, develop, and retain talent; align the workforce with the business; and be an excellent contributor to the business. Those three challenges will never change."