Knudstrop Case Study

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Knudstrop came to Lego at a time when Lego was losing a substantial amount of money, this eventually equated to nearly $1 million per day (Weiners). This was in part due to the fact that the strategy that was implemented in the past was doing more harm than good as the years progressed. One hindrance the company faced prior to the arrival of Knudstrop was that the company was continuing at add more bricks to their toys, this created the issue of products becoming harder to assemble, forecasts harder to determine, and inventory increasingly harder and more difficult to manage (Starvish). Depending on the kit, there was either too much inventory, or not enough inventory at all, and restocking could take months (Starvish).
Knudstorp changed everything upon his arrival. He completely reworked the supply chain; he reached out to his top retailers, and rearranged things to cut costs substantially. He saw that innovation was what Lego lacked and realized the importance of unconstrained creativity. This is when Legos product design changed; Knudstorp started to really look into market research, and placed a greater emphasis on user feedback (Starvish). He made big impressions with massive changes; he started with his management team and ended up firing five of his seven manufacturing executives (Stavish). From there, he started anew and made sure his managers were on the same page with regards to the vision he desired for the growth and future of Lego.
Lego managers used the same approach they used for their blocks. They created a modularized and standardized architecture for their information systems, making it possible to expand at a faster rate and add capacity and functionality as it was needed (Pearlson, Saunders). They implemented...

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...esponsibly towards all its stakeholders. We believe that creating value for all our stakeholders is the only sustainable way for us to thrive as an independent, family-owned company. In our new framework and strategy for sustainability and responsibility we aim to integrate this mindset even further into the core operating model of the company (Welcome).”
In 2012 alone, Lego increased its revenue by 25%, nearly tripling their sales in 2007 (Trangbaek). Knudstorp has done an exceptional job in progressing Lego through their darkest of days to a new era filled with success. Lego has managed to do what few companies have and despite its many challenges, they have achieved success and continue to serve as a beacon of light to other companies that are facing similar defeat. I am curious to see the future of Lego and intrigued to see their continued growth in the world.

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