Jerry Hayes Speech Analysis

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You are getting on going calls from your son's teacher that your son is being disruptive, uncooperative and can't seem to focus in class. You finally decide to take him to a specialist to get answers as to why he is behaving this way. After he has gone through getting a diagnostic interview, standardized behavioral test, medical examination and additional testing, the doctor comes back with the results. Your son has ADHD. He procedes to tell you about the intensive behavioral treatments, and medications that can help your son with his disease. You end up spending thousands of dollars on medication and behavioral therapy, but nothing seems to work. After spending so much money and time you find out that all your son needed was a pair of glasses …show more content…

SECO awards the professionals with annual ceremonies and trophies. One of these speeches was given by Dr. Hayes, an eight year board of trustees participant as well as the ceo of primary eye group (About Jerry Hayes, OD). Dr. Hayes speech was about 7 tips for optometrists in order to accomplish a successful business. The First tip he recites is being able to challenge yourself and the company by setting challenging goals. Being comfortable with a goal will plateau the company and make it too easy (Colleen, E. Mccarthy). Another great tip is updating the office which can be good refresher for the staff and patients. Observing other offices will help you understand how a successful OD office should be run (2). Letting the patient and staff know what is about to happen or where you are going will let the office run smoothly and efficiently (3). The last tip that he offers is making sure to put some of the revenue towards customer recovery (4). Being able to change a bad situation into a good one can alter a patient's experience in the office. Weather it be a mistake done by a staff member or a manufacturing defect, you are able to change their negative experience into a positive one with customer recovery. With the media platforms business owners are able to understand more of the structure and goals a successful business …show more content…

The 25 year old software has provided the Optometry industry with electronic base data. According to their company website, over seven thousand eye related business use this software (officemate). It is a very time efficient and money saving program. You no longer need to keep thousands of loose papers of patients data in a folder. Everything is in the computer system, all you have to do is scan the page and shred. You are able to pull up the data and print it out at anytime. This software makes it easier for the staff to look up any balances the patient owes and keep track of the daily revenue. Officemate also coincides with examwriter. This program helps the doctor put in patient's reason of appointment and what treatments will be used or given to the patient. Transferring all the information into the computer is a great way to be organized and have the office run smoothly not only for the staff but the patients. With media displaying the latest time efficient and money saving programs, it has let business be able to

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