Importance Of The Army Problem Solving Process

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Leaders must think to survive in every form of physical and mental conflict. Army leaders are responsible to solve problems, from “the mundane to the magnificent’ , with an expectation of complete success in determining the best possible decision to a given problem. Utilizing cognitive training tools to expand a stagnate mind (Drs. Paul and Elder’s Eight Elements of Thought) and following proven models of success (Army Problem Solving Process) facilitate a positive outcome for Army officers when they are making difficult decisions. Drs. Paul and Elder developed eight elements of thought that assist Army officers and provide additional definitions to the thought categories in the seven steps of the Army Problem Solving Process. "In Afghanistan, …show more content…

Identification of the problem-Herein lies the crucial first step in the Army’s Problem Solving Process. Initially a leader must determine the totality of the given situation, determine where the problem originated, and determine the “Who, What, When, Where and Why” answers to the source of the problem. Gathering of information-This step in the process is the most fluid. Understanding the problem at the user level is critical; therefore, defining the problem in this process is mandatory to ensure that everyone involved understands every facet of the problem statement. Development of criteria-While defining criteria to solve a problem, Army officers form two subsets; a screening set and an evaluation set. The screening set of criteria are parameters set by the leadership attempting to solve a problem to ensure the result of the decision made is a manageable success. The evaluation criteria consists of five validating elements. The elements of the evaluation criteria are; a short title; well defined; and the criteria must be of a standard unit of measure. Additionally, the problem solver must establish a benchmark that allows, the problem solver, to …show more content…

Paul and Elder’s eight elements of thought directly support the Army officers as they work through the Army Problem Solving Process by expanding their ability to think critically and creatively. The following eight elements enhance a problem’s solvers perspective on what is important; making the best possible decision the same goal as the Army Problem Solving Process. The eight elements of thought are Point of view; Purpose; Question or problem; Information; Inferences and conclusions; Concepts and theories; Assumptions; and Implications/Consequences. Point of view-Drs. Paul and Elder suggested this as a starting point in the Army officers thought process. Drs. Paul and Elder believe that within the Point of View, decision makers should look at their view through the follow-on analysis of frames of reference, Perspectives, and Orientations . While combining the totality of the Point of View, Army leaders look at a problem from a “place which they are viewing the problem.” Furthermore, the Point of View element brings to the Army Problem Solving Process the leader’s ability to “reflect of who the people are inside, what they use to make their assumptions and their decision.” Utilizing the Point of view element assists in the Problem Solving Process by providing leaders with guidance from commanders to the problem solvers to create alternatives to solve a problem. According to US Army ATTP 5-01, 2001, par. 11-25, 2-14, alternatives and possible unpopular ideas or

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