Court Culture And Communication

1121 Words3 Pages

Organizational Culture
Organizational culture is important in a business. The culture are the norms under which the company operates and are often found in stories, rituals, symbols and language (Robbins and Judge, 2012). The Court transfers culture by way of stories, ritual and language. As a new hire in the court, orientation includes an explanation of how and why the court system was established and to embrace changes a given constant. One of the most important pieces of court culture is the language used. Legal terminology is overwhelming for new hires which is why the court invests significant time in the onboarding process. This process includes interactive video based training and courtroom observations with a debriefing discussion that …show more content…

There are two stories that are always communicated during the onboarding process. The first details how the courts operate and why courts are important (CA Courts: Frequently Asked Questions, n.d.). Employees reported this was crucial for understanding the culture of the court system which helps them to assimilate to the court life. The other story involves a court shooting that occurred in the main facility. A mentally unstable individual stormed the courthouse with large knives with the intent to harm a specific judge. A sheriff’s deputy was forced to take lethal action to prevent the assailant from harming others. Numerous changes took place within the communication and security protocols after the shooting event including annual security trainings. New employees tend to have a misconception about what it is like to work with members of the community that have violent histories, mental illnesses and are happy about visiting the Court. By informing new staff about the incident it helps them understand why there is added emphasis on the security aspect. The Court is a work environment that has serious consequences but can also be fun and …show more content…

Planned change is easier to implement since there is time to communicate with all the individuals involved and providing time for feedback and acceptance. An example of this is the paperless case management system. The Court began discussions with staff and judicial partners at least a year before the anticipated change. There were committees comprised of subject matter experts from each division and judicial partner to provide feedback on system design. The employees felt connected to the system since they were able to provide feedback on the design and configurations. A key factor towards the acceptance of change is to build support and commitment (Robbins & Judge, 2012) which was achieved by allowing these open

More about Court Culture And Communication

Open Document