The book starts out with Alex Rogo who is the plant manager. Alex and his boss Mr. Peach have a discussion over the problems of the plant. This confrontation happened because there is an order that hasn’t shipped out on time. Alex must figure out a way to make the plant money or it will be shut down in three months. At a staff meeting, Alex learns just how bad the plant is doing. They have one year to fix things. If they don’t make progress, the company will be shut down. During the meeting, Alex daydreams about a time when he was at an airport and ran into Jonah, a guy with great knowledge of physics. Jonah told him that the one and only goal a plant should have is to be productive. If something they are doing doesn’t contribute to the productivity of the plant, it is a waste. After ditching the rest of the meeting and drinking some beer, he finally …show more content…
It took a little bit to fully understand these but it made a lot of sense once I figured them out. The flow of products throughout the plant is very important. It doesn’t make sense for one machine to be making products faster than the next one can handle because it’ll all build up and cause problems. Also, the three terms throughput, inventory, and operational expense really help to simplify everything in a plant. Simplicity makes managing a plant easier, allowing the manager to do a better job at what he does. Something as simple as working with the customers is a major part of management. When the plant was having problems with its throughput, instead of changing their whole system to keep things the same for their customers, they asked the customers if they would be alright with having a change in their products from the plant. The customers loved their idea and agreed to go ahead with the change. This shows that sometimes it’s okay to take risks by asking the customers if they’re alright with
The next day, back at work at the plant, he holds a meeting and discusses with all of his associates what needs to be done. He talks to the plant controller about his findings. The book discusses how the plant can make money by increasing net profit while increasing net cash flow. After discussing with the controller, he again calls Jonah to discuss the state of the plant and arranges a breakfast with Alex. Jonah also discusses in detail the goal of the plant with him.
...complishing their goals. A manager needs to ensure high quality technology so that the symbols it represents and the stories told about it remain consistently positive.
The heart of this story is based around the life of Alex Rogo, Plant Manager for
One of the hardest problems that I faced as a manager was the decrease in sales. In the previous years the sales were much higher. In order to identify the problem, I decided to gather all the information I needed such as financial statements, merchandise, and marketing strategies. After my research I was able to identify the problem, which was the lack of the employee’s’ product knowledge. As a result of stage one, I generated alternative solutions such as hiring new staff or training the current employees, which is considered stage 2 of Rational Decision Making. In stage 3, I evaluated both solutions and decided it was more ethical to train the current staff. Finally, the solution was implemented and the employees were trained. In time, the sales increased and the solution showed effectiveness.
HealthCo As a result of increasing competition and a decrease in membership numbers is attempting to improve staff performance in order to attract new customers. However management 's “top heavy” strategy combined with its resistance to change and views on different employees and managers in the workplace is damaging day to day operations. This damage is seen to be unappealing towards customers as many become enraged, “aggressive and abusive” as many leave the organisation. For example the staff came into work one morning and discovered that “computers and rates had been changed” with no warning given. This ill prepared approach leaves little time for staff to prepare, limiting the customer experience resulting in the decrease of members. If no action is taken to address this issue than HealthCo’s image will continue to become damaged as they lose customers to competitors. Communication goals should be set in order to assist management in the process of learning how to communicate effectively towards staff as well
The main character in the book name is Tom, he is a recently-hired mid to upper level manager at the company called Zagrum. Within the book Tom mainly interacts with two others– Bud, his boss who is an executive vice president of the company, and Kate, the president of Zagrum’s. Both Kate and Bud take time out of their
It seems like the company did not completely think everything through since they appeared to just makes adjustments as business demands. I think moving forward, the opposite should be done. starting from their supply chain, leading up to production. I think the company should plan and forecast production by having every aspect diligently. They such as much as production should be based on demand, they should equally based production based on how sales was the previous year. Thought out for instance as they should consider cost, efficiency of customer service and responsiveness simultaneously.
In the book “The Goal”, Alex Rogo manages a production plant owned by UniCo Manufacturing where everything is always behind schedule. At the beginning of the book, Bill Peach, the division’s vice president, tells Alex that he has three months to turn the factory around from being slow and unprofitable to successful and profitable or the plant will be shut down.
Concerns of employees, business partners and general public must be addressed to avoid resistance and fears, when changing the current status quo. Awareness should be developed to communicate the advantages that everyone will have with the success of the actions.
Slack, N., Johnston, R. and Brandon-Jones, A. (2011).Essentials of operations management. 1st ed. Harlow, England: Financial Times Prentice Hall.
“The Goal” is a book talking about challenges and problems that can face any plant manager. The story style used was very useful. I enjoyed the reading and gain more knowledge about the manufacturing operation. Many concepts and definitions were introduced such as the goal of any company and the its three measurements which are throughput, inventory and exponential expenses. Also, bottleneck and non-bottleneck resources.
"If managed correctly, high quality, high speed, high dependability and high flexibility can not only bring their own external rewards, they can also save the operation cost." Therefore the internal and external factors also same with other four performance objective.
It is important to identify some of the problems an organization may have and go in and analyze them. There are many techniques that can be approached to help gain businesses people side of management like improving rapid response to customer service needs, low employee output, and costs. Change is not easy for some people, so making sure employees understand why change is needed helps people to become more aware and have the time to adjust or process those changes.
The second way is to achieve low direct and indirect operating costs is gained by offering high volumes of standard products and offering basic no-frills products. Production costs are kept low by using less parts and using standard components. Limiting the number of models produced to ensure larger producti...
of a better way to satisfy the needs of the customers. This can be in the form of a better quality product.