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Principles of effective management
Cadbury dairy milk chocolate pricing strategies
Effective and ineffective management
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Recommended: Principles of effective management
Cadbury plan their production process by using a time series method as
this helps Cadbury to accurately
A1: An evaluation of the effectiveness of the techniques used
by the business to plan production and
product development
Cadbury plan their production process by using a time series method as
this helps Cadbury to accurately produce the needed amount of
chocolate at the correct period of time. A time series shows
historical data that can be used and analysed to predict future
trends. Christmas and Easter are peak selling times for all chocolate
manufactures including Cadbury, this is obviously because chocolate
products make good gifts for these occasions.
The disadvantages of this type of forecast are:
- Cadbury need to have a lot of past data in order for the time series
method to be used accurately to predict sales figures.
- If the external environment doesn’t stay stable then there will be
problems with the forecast for example if the prices of the raw
materials used to produce Cadbury products increases then the price of
the product has to increase in order for Cadbury to make a profit from
the product produced. This may affect the customers purchasing trends.
- The data may be biased or representative.
The advantages of this type of forecast are:
- The data helps Cadbury to reduce wastage and produce the amount of
products that customers would purchase.
- The data is reliable if collected properly/accurately.
- The forecast helps Cadbury to make products efficiently as it helps
Cadbury to set a target of the amount of products needed; there are
always enough products to supply to customers.
However precise information about this is not available to the public.
Therefore I am going to use the information that I have produced about
an imaginary firm I have used in E4 of my assignment.
The most profitable product that the imaginary firm produces is the
mugs, making a profit of £10,500 for the first quarter of the year. I
think that this is excellent as this firm is selling the mugs well and
making a reasonable amount of profits from them, the mugs are batch
produced and are everyday household objects.
- The firm does some research and find out what types of designs the
customers are interested in purchasing. This would help to increase
the sales, as customers like to have mugs with designs that they like
and match with the rest of their kitchen accessories/items.
Dickens uses verbal irony in his description of the Monseigneur’s chocolate ritual by showing that he must have four men prepare his hot chocolate. If only three men to prepare his hot chocolate it is difficult for him to swallow it. “Yes. It took four men, all four a-blaze with gorgeous decoration”(108). This quote shows how Monseigneur needs specifically four men because each man has one job it has to do like give Monseigneur a napkin, “presented the favoured napkin”(108). “Monseigneur could swallow many things with ease, and was by some few sullen minds supposed to rather be rapidly swallowing France” (108). Dickens uses irony to show the ridiculous situation of the ritual to how France is being destroyed. He uses this to show the contrast as a lord to a servant.
Market research and information about the industry is very important to the organization because it will allow the organization to position itself well in terms of sourcing chocolate raw materials and in identifying the market for its products. For example, understanding that some chocolate product purchases are seasonal, e.g., at Christmas; around Mother’s Day; and, on Valentine’s Day, allows the organization to have more product on hand and to create displays, in store, that will increase purchases and attract more customers when existing customers tell their friends about the availability of high end products, at reasonable prices, in their store.
Costco is one of the good companies in the USA. The company has quality products that function in four different department's food, health care, employee discount cost, and some types of delivery services. The company actually sells fewer kinds of products than Wal-Mart, Giant and others, however, this means that they can keep their costs down this way. They are also able to keep costs down by charging customers a yearly fee, which allows Costco to have more brand loyalty because of this. So, Costco is a good option because it has provided better services for many years.
Target Corporation needs to increase product availability based on the customer needs using a forecasting and supply chain
Consumers are now watching what they eat, and want to avoid products that contain ingredients that have become deemed as fattening.
Ben & Jerry’s Ice Cream was founded on the corporate concept of linked prosperity, interrelating a three-part mission statement to focus their company’s growth. Their mission statement, which covers their product, economic and social goals, focuses both the leadership and the workforce on their key values. These values include staying in touch with the customer base, using quality ingredients, maintaining profitability and maintaining social awareness and accountability.
Chocolate made the journey from Mesoamerica to Spain, and then to other European countries, including England. Not long after the sweetness was tasted in London, it traveled across the Atlantic to the North American colonies. It is possible to have traveled there directly from Jamaica after the island had been seized from Spain. However, the most genuine explanation is that high Colonial officials carried it with them when they were assigned to their administrative posts in Virginia and Massachusetts.
Ben and Jerry's Ice Cream is a brand name company known worldwide. With superior marketing techniques Ben and Jerry's has positioned themselves to be the leader in manufacturing premium ice cream products. They have successfully targeted their market, and there by achieved a strong customer base. The mission statement of their product line is "to make, distribute, and sell the finest quality all natural ice cream while incorporating wholesome, natural ingredients and promoting business practices that respect the earth and the environment".(1)
P&G was founded in 1837 by William Procter and James Gamble as a maker of soaps and candles. P&G was known in Corporate America as a company to be admired and imitated. In addition, it was envied for its profitability as well as strong brand name. P&G has a long standing reputation as having life long employees. This dedication and loyalty by P&G's employees created the notion that outside sources were unwelcome and all products and ideas must come from within, however, this is not the way of the future.
United Biscuits 1. Introduction United biscuits were founded in 1948 with the merger of two Scottish family businesses, these were McVities and the Price and McFarlane Lang group. It was developed furthermore when they acquired Crawford’s Biscuits and MacDonald’s Biscuits. More recently in 2000, United Biscuits was bought by Finalrealm who were a consortium of investors
batter. Well she was in a hurry, she had beds to make and drapes to clean so,
“This is achieved by either adding value to existing customers or by identifying the value expectations of new customers and coordinating the value chain assets, processes, and capabilities to meet these expectations” (Walter & Rainbird, 2007). In order for customer delight to be made into a core value, the organization would need to take the necessary actions to add it. Moreover, the organization should support the added core value from top down. The organization should communicate this value throughout, provide guidelines and create or implement a system to evaluate its
Colgate began in 1806, when William Colgate, an English immigrant, set up a starch, soap and candle business on Dutch Street in New York City. In 1807, Frances Smith was made a partner and the firm became Smith and Colgate. In 1813, Colgate bought out his partner, and the name was changed to William Colgate and Company, (http://www.colgate.co.uk/about/history.shtml).
My product is a re-launch of Cadbury dairy milk. Cadbury dairy milk is made from real chocolate. Its ingredients include cocoa butter and there is a glass and half full cream dairy milk in every 200 grams of Cadbury dairy milk chocolate, Cadbury buys 65 million litres of fresh milk each year to make Cadbury dairy milk chocolate.
To avoid customer dissatisfaction companies must learn to manage their customers’ expectations by painting a true picture of the scenario and future deliverables. Companies should factor in all customizations and special circumstances when making their service promises. Companies should avoid the trap of over-promising or promoting themselves as something they are not. In the current competitive market, although it is extremely tempting to pad ones achievements, a customer that makes realistic promises and delivers on them is more likely to retain its customers than one that makes big promises but is unable to deliver. It is never about just closing the sale. Closing a sale has no meaning when the follow up to this is an unhappy customer or a cancelled