Bank Of America Environmental Factors

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The two environmental factors that affect my company will be one internal which is training and second one is external the competition. As working for Bank of America I know that the internal environmental factor that is need to be improved is the training. The management and the executives have to make decision about to make the training a little bit affective. As being new employee it is very hard to help customers with their financial needs because there is not enough training and information that new trainees can learn to help their customers. It is hard decision to make because the learning time will take longer. Even though, the new employees will have more knowledge, but the company will loos the money and time on spending on them.

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