An Essay About Conflict Resolution

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Conflict Resolution Now let's get into conflict resolution. As I previously stated the definition of conflict resolution is “is the process of trying to find a solution to a conflict. Ideally conflict resolution is collaborative problem-solving, a cooperative talking-together process that leads to choosing a plan of action that both of you can feel good about.” Developing an understanding others and understanding of how important it is to listen to them, and seeing an issue from multiple angles, helps you see the issue for what it is not for how you think it should be. Too often conflict arises from " people disagreeing over their values, motivations, perceptions , ideas or desires. Sometimes these differences may appear trivial to an …show more content…

With conflict resolution make sure you leave your emotions under control. This is important because as a general rule the more emotional an individual becomes the more irrational he/she becomes ,the less rationality he/she will use to view and understand the conflict. Don't try to control what the other person thinks and how they express themselves because you are only in control of yourself and how you react and communicate your feelings and opinions. Perception plays a role in the way people see something and their life experiences play a role in how they think and communicate in regards to the situation, such as how the two individuals in the picture I have added below perceived the number of sticks. We are all influenced by our life experiences and this is a factor we must always keep in mind when not only dealing with our own personal situations but also with the reactions of those we are in contact with in society. The things that need to be in place in order to resolve a conflict …show more content…

When you do not do this you are ignoring the things that you may have done in order to escalate the problem • “ Agreement and resolution come when the two people involved in a conflict create a plan of action that includes ways to meet the underlying concerns of both parties.” “ Staying on pathways of collaborative communication is vital to successful conflict resolution. Any slippage will inadvertently risk producing triggering process-induced conflict. Learning these skills can give you guardrails that keep you safe. What's vital on the listening end is that we learn to listen seriously to our own wishes and concerns, and also to hear the wishes and underlying concerns of others. I call that dual ability bilateral listening, that is, two-sided listening. Bilateral listening is a hallmark of personal maturity because it enables people to create solutions that encompass the concerns of both participants.” When it comes to conflict resolution, you don't have to be an expert. I personally am certified in suicide prevention and non violent crisis intervention which is why I personally feel people should have a basic understanding of conflict and conflict

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