Ambulatory Care Internship Reflection

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Through the internship, I have developed an institution competency in addition to the technical and administration competency. In particular, I have gained exposure to the health policy formulation/implementation and development of health system in diverse communities throughout staff training sessions, projects and assignments which I observed and participated. Also, I gained exposure to assessment of health status in population by implementing of survey assessment and patient satisfaction. Moreover, I developed an understanding of management of health risks (risk management) such as being aware of healthcare challenges environment. That is VA, along with the rest of healthcare, faces unprecedented challenges, such as funding shortfalls, quality …show more content…

My participation is to review the Veterans’ CPRS files for background information upon receiving the Veterans’ concern letter sent to Office of the Director and try developing a solution while calling the Veterans. Once Veteran concerns are resolved, I needed to write a Report of Contact and send it along with the original Speak to the Director to an authorized administrative staff.

Upon the request from a Nurse Coordinator in Neurosurgery Clinic, I developed the Activities Daily Living (ADL) Assessment Questionnaire for Spinal Cord Injury Center. I reviewed and revised the previous OSWESTRY Questionnaire, then created a new ADL Assessment Questionnaire with the patient’s opinion rating scale. The purpose is to improve the patient centered care and patient satisfaction. These questionnaires are designed to give information to the staffs in Spinal Cord Injury Center how the Veterans’ back or leg pain is affecting their ability to manage in everyday life after the …show more content…

The Office of Patient Centered Care Funding is supporting the physicians to get acupuncture training and certification through Helms Medical Institute. Furthermore, I have developed an understanding of the Aromatherapy Action Plan and Bonham Whole Health Pilot – Domiciliary Flow map which are presented by the member of PCC Committee in the meeting. The idea of Aromatherapy Action Plan is to create an environment of care that enhances the Veterans hospital experience by offering the option to integrate aroma-therapy into their plan of care. Also, it estimates the effectiveness of Aromatherapy on Veterans with spinal cord injury overall hospital experience. As for the Bonham Whole Health Pilot, it is integrative Health practices catalyze synergies across the dimensions of health and well-being to activate the Veterans’ innate healing

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