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Essay on diversity and inclusion in work place
The importance of ethical standards in decision making
inclusion of diversity in the workplace
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Workplace Observation
There are some observable aspects of organizational culture such as ethical standards and behavior, organizational diversity, dress and language, conflict management and technology impact on culture.
Sotheby’s International Realty
The organizational culture at Sotheby’s International Realty (SIR) is described as a high-involvement management type organization centered on high quality service. With high-involvement management described as one that recognizes human capital as its most valuable resource by carefully selecting and training individuals and giving them “significant decision-making power, information, and incentive compensation” (Hitt, Miller, & Colella, 2006, p. 15). Due to the compensation involved in large real estate transactions, there is always a danger of “crossing” the line when it comes to ethical behavior as agents scramble for the listing down the street, closing the escrow on time with documents that are not fully understood by the buyer or seller or in showing favor to one prospective buyer over another because of race, religion, sexual orientation, marital status, social status, or some other perceived bias. “Two major challenges of importance to organizational behavior today are those that derive from a breakdown in ethical values and [those] from the increasing diversity of the workforce” (George & Jones, 2005, p. 13).
The management at Sotheby’s International Realty, and all Realtors I work with, are guided in their ethical behavior by the Code of Ethics established by the National Association of Realtors (National Association of Realtors [NAR], 2008). All behavior is set by this standard and any deviation from the NAR Code of Ethics is grounds for dismissal by the company, lawsuit, and restriction or loss of license from the State of California. Ethics and Fair Housing training is mandated by SIR and the NAR to be included in continuing education and license requirements for all agents and brokers nationally.
SIR and real estate offices’ as a business model are a mirror of our communities and create a balance of organizational diversity. Real estate in general is built upon the diversity within the community where individuals can excel at being a ‘specialist’ in their market and thus gain an advantage on their competitors. SIR has agents that work with the Jewish, Armenian, Russian, Korean, Chinese, Latino, African-American, Iranian and others communities that have homes to buy and sell. The president of my company says the only thing Sotheby’s discriminates against is money. Frank Symons, the COO of Sotheby’s International Realty Western Region say’s “I don’t care if it is a fifteen thousand dollar lot or a $50 million dollar estate, its business and I only care about the quality of your service.
Cruickshank, Garth & Romano is a new real estate appraisal and consulting firm. Richard Romano, a principle of the firm, had just completed a preliminary evaluation of a property for a new client, Watson & Musico. However, his client refuses to accept the appraisal and requested the value be increased by $4.5 million or else they would take their business elsewhere. Richard's decision on his client's estimate could have great impact on Cruickshank, Garth & Romano's success and its ability to develop new clients. The new firm could ill-afford to pass up on doing Watson & Musico's business but Richard also wanted to complete the appraisal according to his best estimate of the current market value of the property. This paper will analyze the ethical issues and alternatives for this case.
The movie “Glengarry Glen Ross” presented a series of ethical dilemmas that surround a group of salesmen working for a real estate company. The value of business ethics was clearly undermined and ignored in the movie as the salesmen find alternatives to keep their jobs. The movie is very effective in illustrating how unethical business practices can easily exist in the business world. Most of the time, unethical business practices remain strong in the business world because of the culture that exists within companies. In this film, the sudden demands from management forced employees to become irrational and commit unethical business practices. In fear of losing their jobs, employees were pressured to increase sales despite possible ethical ramifications. From the film, it is right to conclude that a business transaction should only be executed after all legal and ethical ramifications have been considered; and also if it will be determined legal and ethical to society.
Buying or selling a house or an apartment is one of the biggest decisions of a person’s life. And when selling or establishing a price for real estate, people seek out real estate agents to do the dirty work. A real estate agent has to convince a prospective homeowner that he or she is trustworthy and knowledgeable. In many ways, the agent acts as a counselor to individuals and families about to embark on a huge commitment. Real estate agents have a thorough knowledge or real estate market in their community. They
Ethical values exert influence over attitudes, and further influence behavior. Thus, the first step is to create an ethical culture to stifle frauds in the cradle. The ethical culture of Hollate is questionable. The management team “developed positive professional and
Lowe’s and Home Depot introduce each other in a message that clarifies their own explanation of Code of Ethics. Both encourage doing the right thing while performing a job that may not always cover all situations. However, employees’ are provided a strategic map that may...
First of all, we need a definition for organization culture: Organizational culture refers to a system of shared assumptions, values, and beliefs that show employees what is appropriate and inappropriate
Being the CEO of Countrywide Financial, it would be my responsibility to provide quality mortgage services to our customer and keeping our processes ethically sound. In order to make sound loan decisions, we must have established guidelines that all of our loan originators follow. I do believe that every case deserves its own individualized decision based on the specifics of the application, but we should have a base that we all follow. The appraisers we work with should also have a similar code of ethics. We would not want to have established a solid process only to not have ethical supporting teams that we do business with outside our organization. We will need to provide our loan originators with the training they need to do the job
Organizational culture is very important and impactful on performance, employee morale, retention, commitment and productivity, and makes a difference. Organizational culture is a method of shared assumptions, values, and beliefs, which leads how people behave in organizations. These shared values have a powerful influence on the people in the organization and mandate how they act, dress, and perform their jobs. Its important that organization culture fits with organizational strategic choices.
Deborah has a special way about her, she interacts well with our individuals and is able to make ordinary activities fun. She is willing to do whatever is assigned to her by supervisor or staff.
Ferrell, O. C., Fraedrich, J., & Ferrell, L. (2011). Business ethics: Ethical decision making and cases: 2011 custom edition (8th ed.). Mason, OH: South-Western Cengage Learning.
In all the different places I have worked there has always been a dress policy. In the Army we wore BDU’S and I always had to have my hair up. When I started working as a CNA again I had to ware a uniform “Scrubs” and there again they liked are hair to be up. I think in every job setting there should be a dress code for one it will distinguish you from everyone else and it lets the employees respect their job. Language had never been a real big problem to have to censor in the jobs that I have had. I think as an adult working in a professional setting you know what to say when you can say and where you can say it.
The ethical climate at Next Step appeared to be questionable at best during Ramona’s recruitment. The lack of commitment to the company’s code of ethics on the part of the recruiter showed Ramona that the statement is nothing more than a promotional gimmick. The purpose of an organization’s code of ethics is the moral guidelines that determine acceptable behavior and enshrine regulate a core value and belief system (McNutt & Batho, 2005). However, in the case of Next Step the formally stated code of ethics does not appear to be the true integrated organizational code of ethics. Typically, the adopted code of ethics is due to the organizations managers’ behavior and the imitation for good or bad by the employees of that behavior (McNutt & Batho, 2005).
One of the organizations that I volunteered at for the majority amount of time was the Hands of Hope Childcare Center. This organization is nonprofit and Christian based. Majority of the items that have are used at this childcare center has been donated from its local community. The childcare center is available to the Oakland County community. They service children who have been subjected to poverty and abuse. This organization also provide help to their parents by providing shelter.
My observation and interview of the position of a security monitor for the organization veterans on the rise provided me with extensive information on the duties and responsibilities of this job. The Job of a security monitor for an organization like veterans on the rise requires knowledge of modern computer technology, the ability to communicate effectively to the residents and staff, and the skills to monitor the proper function of the program and the safety of the veterans. The top priorities in this position are ensuring the protection of property, the safety of staff and residents, and the cleanliness of the facility. The beginning of a monitors day usually starts with signing in via email and in a sign in book to document the fact that the monitor has successfully arrived to the job on time and is ready to work. Then the monitor reads the log book to determine
1. Community service organizations to help build better communities through service, and citizenship. My mother is a member of an organization that provides community service in Miami-Dade County, Florida. The name of this organization is the National Council of Women (NCW). I have been a member of in NCW for one year. Although, I was not in charge of any particular special community service project, I did participate in several projects in the community outreach fair. This fair was designed to educate, provide the community with resources, and to educate the community on social and health issues. This fair took place at a community center in a low income area of Miami Florida, in Overtown. Back in the late 1940s and early 1950s Overtown was a thriving area where African-Americans owned property, businesses, hotels, restaurants, grocery stores and clothing stores. It was the only place in South Florida where African-Americans could shop, be entertained, and could find hotels/lodging for out-of-town guests in minority friendly hotels.