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important of listening in communication
important of listening in communication
Review of related LITERATURE about listening skills
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Business Presentation
Techniques for a Perfect Business Presentation
Technicalities are all too often to blame for miscues and failures in today’s Business world. How often do you hear about some on not getting a Job because there was a technicality problem with his or her resume? Unfortunately it happens all the time. I plan on presenting the skills and knowledge from start to finish for a perfect business presentation.
Listening is not a skill that most people perform well; on average a person listens at only 25% efficiency (Curtis, 1997), making listening even more important to develop this skill. As human interaction goes, listening is the most important skill in communication. So many opportunities are lost by poor listening skills, not to mention losing valuable time. The importance of listening is immeasurable. Listening is a heavy element of communication, speaking well is not worth anything unless the receiver in a conversation listens just as well. Listening is basically a form of comprehension, if you do not listen than you cannot comprehend what is being said. According to a study by J.D. Johnson (1971) found that listening affects the understanding of a problem, the retention and attention of an individual, and the overall moral of the group (p. 297). As a consequence a good listener has more confidence and is able to have a vision of self-promotion. This is especially important in a job interview, and creates a more positive social environment for ones self. People are always more re4spected when they listen and demonstrate a good attention span. Listening habits are gradually and naturally inhibited over our entire lives. According to Curtis (1997) however, most of these acquired listening habits are undesirable (p. 64). They are generally described as second nature, or performed with out thought of even doing so. Nevertheless, they can be overcome by observing the common causes of such ineffective listening. These causes are: Talking rather than Listening, The entertainment syndrome, giving into bias, Uncritical listening, Giving into distractions, fear of difficult material. Most of these are self-explainable, but some are not. The entertainment syndrome for example is a significant one. It includes the basic need for people to be entertained. If such a speaker does not entertain it is easy for us not to give him or her our attention (Curtis 1997).
The book Why Don’t We Listen Better? Written by James C. Petersen (2007) is about improving listening and other communicating skills that can improve relationships with others, both professionally and personally. In this book there are five major divisions. Petersen shares why communication is important and gives a brief description of what can be expected throughout the book. Petersen (2007) explains the Flat-Brain Theory of Emotions. The Flat-Brain Theory of Emotions explains how our emotions, thinking, and relating abilities work affects the way we communicate. Stomach functions consists of our emotions or feelings that let us know when we’re uncomfortable, happy, irritable, interested, angry, and resentful. Heart functions reminds us how
Interpersonal listening: is the power to interpret things and to make healthy communication. A person that listens properly can transfer the accurate message to the specified person or to any receiver. If we listen properly we can effectively accomplish our assigned activities. Listening can prevent unnecessary mistakes. That is why people say, before you talk, think twice. If we listen to our family we can avoid some of the problems easily. If we listen to our friends, we canform good relationships. If we can listen to our groups, teams, and communities, we will be good leaders. When someone listens carefully until the speaker finishes, it helps the listener to get the whole message in order to answer any needed questions.There should be no worries of what to say after the speaker finished his /her speech. Sometimes being quiet is preferable. A good listener will make a good judgment.Listening skills also interoperates with verbal and non verbal communications which helps to receive messages sent by other people.
It is vital for any presentation a well develop organization, is important to communicate with efficiency and clarity, a bad communication can turn out to be an unrealized business, or a misunderstood task. Although knowledgeable speakers, need to be prepare before giving a speech. When speakers rehearsed their presentations, they will deliver a good speech because they will look secured, prepared, and knowledge about the topic they are talking about. This will engage the audience, allowing the speakers to achieve the result desired which is persuade the listener to be involved in their projects. On the other hand,
A vital aspect of interpersonal communication is the style in which one listens. While every individual possesses their own preferred method of listening in communication, it can be enlightening to analyze our own strengths and weaknesses so as to maximize effectual communication. Within the confines of four main listening style categories, I have chosen those which best describe my own personal listening style.
At the beginning of the semester our class was introduced to a new term, listenability. The level of listenability is at the mercy of the speaker, not of the audience. During our semester, we were taught to harness the listenability keys of strategy, structure, support, and style in order to achieve a high level of listenability. Examples of listenability include when a speaker engages the audience by asking questions, using narratives or stories that people can relate to, and has stimulating visual support and content. These are only a couple of keys used to create a listener centered speech.
The importance of listening effectively is obvious to our everyday activities. The fundamentals of listening appear to be quite simple; however, with a little thought on the matter, the depth of the listening is far from basic. The similarities between hearing and listening can be deceiving. Hearing is a physical process and listening is both physical and psychological. There are several purposes of listening. If you are a good listener, it will be a huge help in school, at work, in relationship, and in other situations. Another positive benefit of being a good listener is the ability to easily express information and communicate with others. You can listen to understand, listen to appreciate and you can listen critically. Dr. Laura Schlessenger is a perfect example of a professional listener who applies various listening techniques in her occupation.
There were many things I did well involving informative presentation. The first thing I did well was that I turned my outline in on time with the correct format. The second thing I did well was that I kept good posture, didn't have any vocal problems, and gave good gestures. The last thing I did well was that I paced myself and stayed within the time limit.
Whenever someone hears the word “listening”, they likely think of hearing what other people are saying. However; listening is far more than just hearing what someone is saying. There is a difference between listening and hearing. Hearing is the physiological occurrence when soundwaves hit a human’s eardrum. On the other hand, listening is more complex because the process contains being mindful, receiving the message, selecting and organizing the message, interpreting the message, responding and remembering the message. Mindfulness is giving someone your undivided attention when they are speaking. This is definitely something that I need to improve on, especially when I am talking on the phone. My dad is a truck driver so we mainly communicate through the phone and sometimes
Communication in all relationship can be successful when our listener get the message that we want to convey and it is not so much about what we want to say. Listening is a unique process because it involves psychological and voluntary process that goes beyond simply reacting to sounds. It includes understanding, analyzing, evaluating, and responding. As a human, we will use different listening styles, depending on our preferences and purposes. Listening styles refer to the different ways people listen and analyze the content of a conversation. Usually, these styles either have to do with the way listeners choose to receive the message or with how they analyze the message. Listening is very important because we listen in order to establish and communicate power. There are few types of listening that can be used in order to communicate effectively.
According to listening expert and researcher Dr. Ralph Nichols "The most basic of all human needs is the need to understand and be understood. The best way to understand people is to listen to them”. Listening as Nichols points out is both necessary and an integral aspect of the communication process and is one of the most important skills one can acquire. Although critically important in everyday and professional affairs the specific skill of effectively listening unfortunately is lacking in most people. The ability to listen effectively significantly impacts all relationships be it professional, personal or social. The prevailing issue with effective listening however is two-fold, in not truly understanding the meaning of listening and not possessing the tools required to be an effective listener.
As a professional in today’s society, it is greatly important to be able to communicate effectively with other professionals, with clients, and with those that are encountered in daily living. In order to communicate in a proper manner, not only is talking and non-verbal communication, but a large aspect is the ability to listen. Listening is a vital task in order to build a relationship and find meaning in someone else’s words. In order to find this meaning one must follow the characteristics of active listening, face the challenges to listening, and reflect upon one’s own listening skills.
On Tuesday before class started, we had a group meeting concerning our oral presentation. Most of us have met a week earlier to discuss what we were going to talk about during the presentation. We put it together on PowerPoint and quickly went over all the slides. One thing I learned about our group is that some of us tend to shy away when doing presentations in front of the class. Voluntarily I wouldn’t go up, depending what the topic is and if I knew much about it. If I prepare for it, I don’t mind doing it. Communication is very important when working in groups. This is what keeps most of them together. Communication wasn’t a problem in our group because most of us knew each other. Some of the members I do not usually communicate to because they aren’t in my class while a few are. Sometimes when people are communicating, I find that there is a language barrier between us where I might not be sure what they are saying. If this happens, I usually just tell that I didn’t catch what they said if and if they can repeat it. At other times, it can be just my listening skills. Although we didn’t have a long meeting, we practiced just reading the slides to each other. Because we each worked on our own part of the presentation, we had to explain to each other what we did and what information we are presenting so that everyone in the group is familiar. During our presentation, one thing I noticed was that none of the members used physical actions to communicate (such as moving of ha...
In all aspects in life effective listening plays an important role in our lives, both professionally and personally. As many of know from experience listening is never easy in fact it can be difficult to understand what is being said by the speaker. Because of laps in attention we tend to misunderstand some of the messages that are being relayed to us or disregard them altogether. Effective listening is important for receiving the correct feedback from those you’re speaking with and requires a focus that should be central to what is being said or what topic is being discussed.
To be effective listeners, the listening process should be incorporated into our lives. We should be attentive to what people say, clarify what the speaker is trying to come across, and respond in a way the speaker can understand what we are saying. I think I was aware that I needed some improvement in certain areas of this process but I feel as everything is slowly changing. In the future, I’m going try not to interrupt people, get distracted, tune out, and try to get a bigger picture of what the person is telling me. If good listening habits are applied in our day-to-day life, we can easily communicate with anyone and everyone.
One of the main aspects in communicating is listening. An effective listener is one who, not only comprehends how the speaker feels but, also understands what they are stating. Building a strong connection between the speaker and the listener is one of the first steps to become a good listener. By building this connection speakers should first be in an environment with open minded listeners, it makes them feel more comfortable to state their opinions, feelings and ideas. Listeners should avoid being judgmental. The individual does not have to agree with the ideas, values or opinions of the speaker; however, to fully understand them, one must put aside their criticism. Speakers will believe that they can trust the listeners with their information when they know that they will not be judged. Miscommunication happens frequently, listene...