Types of Conflict in Decision Making

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Structured conflict is a positive kind of conflict that can lead to much better group cohesion and decision making. There are two types of conflict that may occur in a group decision process. These are c-type conflict or cognitive and a-type conflict, affective conflict (McWilliams & Williams 2014). C-type conflict is disagreeing with others interpretations or opinions. Group members where c-type conflict occurs will disagree with other member’s opinions, based on their previous experiences and expertise. C-type conflict can also be explained as the willingness to analyse and compare their differences in order to produce the best possible solution. A-type conflict is a disagreement that focuses on the person or personal issues rather than the idea presented. Disagreement can become rather personal and hurtful instead of professional. ‘A-type conflict often results in hostility, anger, resentment, distrust, cynicism and apathy’ (McWilliams & Williams 2014, p.86). When comparing the two types of conflict, a-type will prevent teams from engaging and working effectively, while in c-typ...

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