Have you ever ordered something from a website such as amazon? Most everybody has and has received that package via UPS. So you know the problem of being given a four hour window as to when that package would arrive at your home, with no update as to how close they are or if they are going to be later than that set period. This paper will address this problem and its association to the ERP used by the United Parcel Service (UPS). Background This paper will attempt to answer following four critical
strategies UPS has seven regional hubs in the US with operations worldwide. UPS uses its own hub-and-spoke system to expedite its cargo around the world, but its principal hub is Louisville International Airport. The UPS air hub at Louisville is called Worldport. UPS selected Louisville has their hub for two reasons. First, because of its location as UPS can reach the majority of the US population within two or three... ... middle of paper ... ...n 185 countries reaching over four billion people. Cargo
packages. Once pre-sorted, workers load packages onto trucks that needs to be shipped locally through UPS ground or onto planes if it needs to go cross-country or internationally. The planes then take the parcels to WorldPort, which is the heart of their operations. (UPS, 2013) Worldport is located in Louisville, KT, which is located only 2 hours or less away from 75% of the U.S. population. This is convenient for them because of the overnight shipping service that they began in the 1980’s to compete